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Reviews of La Quinta Inn & Suites by Wyndham Chicago Tinley Park

2.5 out of 5
La Quinta Inn & Suites by Wyndham Chicago Tinley Park
7255 West 183rd St., Tinley Park, IL

Reviews

6.6
Rating 10 - Excellent. 290 out of 1006 reviews" "
Rating 8 - Good. 214 out of 1006 reviews" "
Rating 6 - Okay. 183 out of 1006 reviews" "
Rating 4 - Poor. 145 out of 1006 reviews" "
Rating 2 - Terrible. 174 out of 1006 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Brenda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Eric

Stayed 1 night in May 2024
Response from pamb on 22 May 2024
Thank you for your review.

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Over all my stay here was good, not to happy with kids noise in hallway, and bed was not comfortable had a hole in middle of mattress but the stay was good.
Stayed 1 night in May 2024
Response from pamb on 20 May 2024
We appreciate your comments and feedback.

8/10 Good

Jahanah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great very welcoming. We loved our stay and will be back again .
Stayed 1 night in May 2024
Response from pamb on 20 May 2024
Thank you for your review we appreciate your feedback.

8/10 Good

Yasmeen Banu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 2 nights in May 2024
Response from pamb on 20 May 2024
Thank you for your review we appreciate your feedback.

4/10 Poor

Sanell

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property needs to be remodeled and updated. The elevator did not seem safe.
Stayed 1 night in May 2024
Response from pamb on 13 May 2024
Thank you for your review and feedback.

4/10 Poor

robert, Clarksburg

Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Blinds in the room do not work properly. Hallways quite dirty. $25 charge for pet - not previously indicated. I am used to better at La Quinta.
Stayed 1 night in May 2024
Response from pamb on 9 May 2024
We appreciate your comments and your feedback.

8/10 Good

Katlyn

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, door wouldn’t lock from the inside. Extremely poor internet & even using the remote was awful. Feeling of uneasy. Wouldn’t stay again
Stayed 1 night in May 2024
Response from pamb on 8 May 2024
Thank you for your review and your feedback.

2/10 Terrible

Nidal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service very bad
Stayed 3 nights in May 2024
Response from pamb on 8 May 2024
Thank you for your feedback and review

10/10 Excellent

Nilvania

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location, easy parking, a lot restaurants around! Conf bed!
Stayed 2 nights in Apr 2024
Response from pamb on 6 May 2024
Thank you for your review we appreciate your feedback.

4/10 Poor

Stacy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly. The room was is poor condition. Bed was rickety, mattress was lumpy, AC unit made usually loud noise. The room was otherwise esthetically pleasing and clean.
Stayed 1 night in May 2024
Response from pamb on 6 May 2024
We appreciate your comments and we are working hard to make improvements.

10/10 Excellent

Justin

Stayed 1 night in Mar 2024
Response from pamb on 1 May 2024
Thank you for your review we appreciate your feedback.

2/10 Terrible

Jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from pamb on 30 Apr 2024
We appreciate your feedback.

2/10 Terrible

Carol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Kids were running up and down the hall until about 2:30 am. I could not sleep. It was awful. We did not like our room layout. It was small and the bathroom sink was outside of the bathroom. Terrible. Not much of a choice for breakfast.
Stayed 1 night in Apr 2024
Response from pamb on 29 Apr 2024
We appreciate your comments and we are working hard to make improvements

8/10 Good

Aicila

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was welcoming courteous .
Stayed 1 night in Apr 2024
Response from pamb on 24 Apr 2024
Thank you for your review we appreciate your feedback.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All housekeepers were fantastic. And everyone working the desk were super nice and helpful
Stayed 1 night in Apr 2024
Response from pamb on 22 Apr 2024
Thank you for your review we appreciate your feedback.

8/10 Good

Latea

Travelled with family and small children
Disliked: Amenities
I was told the hot tub was open when i called, then i get here and it's under construction so that was disappointing. Overall, fairly decent hotel. They also don't have any towels for guest. That was also disappointing.
Stayed 1 night in Apr 2024
Response from pamb on 22 Apr 2024
Thank you for your review .We appreciate your feedback.

2/10 Terrible

Shakka, Lombard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the hotel recently and unfortunately, it was a disappointing experience. The room I was given had a strong odor that seemed like it was cleaned with dirty mop water. It was unpleasant and made the entire stay uncomfortable. Additionally, it was evident that the housekeeping staff did not properly check or clean the rooms before the next guest arrived. Overall, the lack of cleanliness and attention to detail made my stay at this hotel a truly unpleasant one. Ensure you check your room thoroughly when you arrive otherwise you will be held responsible for someone else’s wrongdoing.
Stayed 7 nights in Apr 2024
Response from pamb on 22 Apr 2024
We appreciate your comments and feedback.

10/10 Excellent

Jeff

Stayed 1 night in Feb 2024
Response from pamb on 15 Apr 2024
Thank you for your review we appreciate your feedback.

10/10 Excellent

Kalice

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024
Response from pamb on 11 Apr 2024
Thank you for your review we appreciate your feedback.

4/10 Poor

Teaira

False advertising about the indoor pool . I repeat the pool is out of service .
Stayed 1 night in Apr 2024
Response from pamb on 8 Apr 2024
We appreciate your comments and feedback.

2/10 Terrible

Sonia

Disliked: Staff & service, property conditions & facilities
The property was disgusting. The pool had a film. It was cloudy and couldn’t even see the bottom of the pool. The hot tub was closed off with a tarp. The ceiling had mildew. We didn’t even stay we left.
Stayed 1 night in Apr 2024
Response from pamb on 4 Apr 2024
Thank you for your review and feedback

6/10 Okay

Ciera, Chicago

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
N/A
Stayed 2 nights in Mar 2024
Response from pamb on 1 Apr 2024
We appreciate your comment and we are working hard to make improvements.

8/10 Good

Amber

Stayed 3 nights in Mar 2024
Response from pamb on 22 Apr 2024
Thank you for your review we appreciate your feedback.

6/10 Okay

Caleb

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures are far better than what the property actually looks like. Very noisy, lots of children and loud music coming from other rooms all night. Breakfast was average, overall an average place to stay.
Stayed 2 nights in Mar 2024
Response from pamb on 27 Mar 2024
Thank you for your review we appreciate your feedback.

6/10 Okay

Gerri

Liked: Cleanliness, staff & service, property conditions & facilities
No hot tub access :(
Stayed 2 nights in Mar 2024
Response from pamb on 19 Mar 2024
Thank you for your review and your feedback.

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from pamb on 14 Mar 2024
Thank you for your review we appreciate your feedback.

8/10 Good

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok until someone was arguing outside the hotel at 3 something in the morning.
Stayed 1 night in Mar 2024
Response from pamb on 11 Mar 2024
Thank you for your review we appreciate your feedback

8/10 Good

Zyatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from pamb on 6 Mar 2024
Thank you for your review we appreciate your feedback.

6/10 Okay

Rhonda

Travelled with partner
Breakfast options was very limited. No hot meals were available any of the days. Toiletries were limited. There was an odor in the hallways. It was noisy the 1st night.
Stayed 2 nights in Mar 2024
Response from pamb on 4 Mar 2024
We appreciate your comments and we are working hard to make improvements.

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from pamb on 27 Feb 2024
We appreciate your comments and we are working hard to make improvements.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2024
Response from Pam on 21 Feb 2024
Thank you for your review... Thank you for feedback.

2/10 Terrible

Kamil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Pam on 21 Feb 2024
Thank you for your review.

6/10 Okay

Tiffaney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Pam on 18 Feb 2024
We appreciate your comments, and we are working hard to make improvements..

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Need Two Waffle Makers For Public Use
Higly suggest at least TWO (2) SEPERATE UPGRADED WAFFLE makers for public use. So irritating to wait in a long line to make one waffle at a time.
Stayed 2 nights in Feb 2024
Response from Pam on 18 Feb 2024
We appreciate your comments, and we are working hard to make improvements.

2/10 Terrible

Crystal

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst place ever
My room wasn’t correct at all.. my pillow cases were dirty red stains all on them, cover had burnt holes in there didn’t have any towels in my room, no ice bucket, no soap, no garbage cans my room was just unacceptable.. my sheets had stains in them I will never stay at this property ever again refrigerator was dirty it was just a mess in that room didn’t even sleep stayed up all night
Stayed 1 night in Feb 2024
Response from Pam on 18 Feb 2024
We appreciate your comments, and we are working hard to make improvements.

4/10 Poor

David

Travelled with pets
Disliked: Staff & service
Ist floor from where the pool is, is very noisy. Person at desk at night on her personal phone arguing with someone,while customers at front desk waiting for assistance. I wouldn't stay here again
Stayed 1 night in Feb 2024
Response from Pam on 18 Feb 2024
We appreciate your comments, and we are working hard to make improvements..

2/10 Terrible

Aleksandar

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from pamb on 14 Feb 2024
Thank you for your review we appreciate your feedback

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff there. One young lady there, I’m not sure how to spell her name maybe Manama? Was exceptional.
Stayed 2 nights in Feb 2024
Response from pamb on 13 Feb 2024
Thank you for your review we appreciate your feedback.

2/10 Terrible

Trisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from pamb on 12 Feb 2024
We appreciate your comments and we are working hard to make improvements.

8/10 Good

Quantae

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel was clean tv was small and the only bad part of my stay was they didn’t have anymore King beds
Stayed 1 night in Feb 2024
Response from pamb on 9 Feb 2024
Thank you for your review we appreciate your feedback.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jan 2024
Response from pamb on 30 Jan 2024
Thank you for the review we appreciate your feedback.

10/10 Excellent

Alvita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from pamb on 30 Jan 2024
Thank you for your review we appreciate your feedback.

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bapu was really warm. I hate it Jacuzzi one working but it was OK. Need to keep more towels in the pool area but other than that I loved it.
Stayed 2 nights in Jan 2024
Response from pamb on 29 Jan 2024
Thank you for your review we appreciate your feedback.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from pamb on 22 Jan 2024
Thank you for your review we appreciate your feedback.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from pamb on 18 Jan 2024
Thank you for your review we appreciate your feedback.

8/10 Good

Dalal

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from pamb on 9 Jan 2024
Thank you for your review we appreciate your feedback.

2/10 Terrible

Stan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every public area in the hotel smelled of weed and we check out early and didn’t even spend the night because of it
Stayed 1 night in Jan 2024
Response from pamb on 8 Jan 2024
We appreciate your comments and we are working hard to make improvements.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It's supposed to be a smoke-free hotel yet. People were definitely smoking on the second floor while I was there and it was very noisy
Stayed 1 night in Jan 2024
Response from pamb on 8 Jan 2024
We appreciate your comments and we are working hard to make improvements.