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Reviews of Country Inn & Suites by Radisson, Tinley Park, IL

3 out of 5
Country Inn & Suites by Radisson, Tinley Park, IL
18315 South LaGrange Road, Tinley Park, IL

Reviews

8.0

Very good

Rating 10 - Excellent. 499 out of 1002 reviews" "
Rating 8 - Good. 237 out of 1002 reviews" "
Rating 6 - Okay. 118 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 90 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kwanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paul the manager was great. He helped us with our check in.
Stayed 1 night in May 2024

4/10 Poor

Julian

Liked: Cleanliness, staff & service
So load a ton of kids running around the floors we’re all wet from them having a pool party
Stayed 1 night in May 2024
Response from Management on 19 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Gasali

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and the room was spacious.
Stayed 4 nights in May 2024
Response from Management on 16 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Ashley

Great
Stayed 1 night in May 2024
Response from Management on 13 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 13 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Noa

Travelled with family, Business traveller
Liked: Staff & service, amenities
Checking in, staff great. The gentleman checking us in was very detailed and nice. The ladies serving the breakfast were extremely nice and always made sure the dinning room was clean and had enough food. The rooms were ok, our carpet had stains and a bit dusty, one of the closet door was completely torn down, just leaning against the other door on the inside. Our iron didn’t work at all, it ended up burning one of shirts. Our tub took forever for the water to drain. The second room we had, we found roaches and ants.
Stayed 5 nights in May 2024
Response from Management on 13 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

antrinika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the pretty lady at the front desk was great
Stayed 1 night in May 2024
Response from Management on 7 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Kaee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management on 7 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love every bit of it
Stayed 5 nights in Apr 2024
Response from Management on 7 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Cynthia

Travelled with family
Liked: Staff & service, property conditions & facilities
Beds were clean and comfortable. Service people were helpful and friendly.
Stayed 1 night in Apr 2024
Response from Management on 3 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Apr 2024
Response from Management on 3 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Leigh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to highway- good location!
Stayed 2 nights in Apr 2024
Response from Management on 3 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

haden

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! Amazing hospitality and in a safe location for my children the breakfast was great and the indoor pool / all amenities were top of the line thank you all!
Stayed 2 nights in Apr 2024
Response from Management on 2 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Silvia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Apr 2024
Response from Management on 2 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

darealyannaaa

Stayed 1 night in Apr 2024
Response from Management on 19 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service
It was nice and clean
Stayed 1 night in Apr 2024
Response from Management on 2 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Chevella, Clarksville

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Thankful for the wonderful staff at desk and in dinning area Ms Teneisha
Stayed 2 nights in Apr 2024
Response from Management on 2 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Javier, Lockport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here. This time around floor upstairs was noisy. Seems someone has a heavy foot. Check in for some quiet time but this time it wasn't as quiet as the first time. I hope next time I could get a room in the third floor.
Stayed 2 nights in Apr 2024
Response from Management on 2 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Kristin, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was within walking and driving distances to restaurants, shopping, and activities. The pool and gym were clean and in working condition. The breakfast was excellent ( it would be nice to have turkey sausages).. The vending machines have many options and good prices.
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a reasonable price. Stores and restaurants are within walking and driving distances. The property is clean. The pool and gym ( work out room) are clean and open to customers. The breakfast has many options. The food is good. The vending machines have many options, and are reasonably priced.
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Charles

Stayed 1 night in Jan 2024
Response from Management on 9 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Melissa

Stayed 2 nights in Apr 2024
Response from Management on 9 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Constantin

Liked: Staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

4/10 Poor

jasmine

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
the room was super dirty, sheets had children’s hands on them, doors and walls were covered with hand prints of adults/children, there was red stuff all over the walls, and the people next door were so loud it was almost impossible to get any sleep but the staff were super helpful and the overall building was clean and very well put together
Stayed 2 nights in Apr 2024
Response from Management on 25 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice facility
Stayed 2 nights in Apr 2024
Response from Management on 25 Apr 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Janet

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed at this hotel probably 10 ten times over the years Just to unwind and get away. This stay was much different. We were greeted by Adomena who was fantastic. We had a suite with a seperate bedroom. The heat did not work in the bedroom. My husband could not get into the pool area with our key card. The micowave and refrigerator stopped working. Twice we were told someone would be up to look at it. So, we just made the other part of the room very warm to make up for the bedroom heat not working. Our room was right off the stairs and very noisy. There must have been some type of girls state tournament going on, due to the amount of teenage girls in the hotel. These girls were verbally and physcially fighting in the parking lot for at least an hour. I am not sure where the parents were, but finally the police came and they all had to leave the hotel. When checking out I reminded the clerk of all the things wrong in our room. There was no apology and no apology for all the noise from the fighting. I know it wasn't the hotels fault for the fighting but they could have apologized for it. Very disappointing visit. Will not visit again
Stayed 2 nights in Apr 2024
Response from Management on 25 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

richard

Liked: Cleanliness, amenities, property conditions & facilities
Place was clean and quiet
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Javier, Lockport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's one of the cleanest places I have ever stayed at. Love the clean rooms. Breakfast was good too. Quiet just what I and wife needed
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Margaret

Stayed 1 night in Apr 2024
Response from Management on 9 May 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

2/10 Terrible

ztx

Disliked: Cleanliness, staff & service
For the first time I have been in a dirty hotel like that on my life
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

antrinika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

6/10 Okay

Scott

Disliked: Property conditions & facilities
Could use better cleaning staff
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was suitable but trash was under the Tv stand and tub drain was not clear flowing. Overall a great experience
Stayed 3 nights in Apr 2024
Response from Management on 25 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Damian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! My daughter enjoyed the pool and the waffle maker in breakfast time was a cool surprise!
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and courteous. Our room was very comfortable. The bed was especially comfortable and it was nice to have a padded headboard. We definitely enjoyed the wide variety of options available in the breakfast room.
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Central, Chicago

Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing!!!!
Stayed 1 night in Mar 2024
Response from Management on 25 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Chip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in
Stayed 1 night in Mar 2024
Response from Management on 3 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Chevella, Clarksville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to expressway and shopping mall
Stayed 2 nights in Mar 2024
Response from Management on 25 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

6/10 Okay

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I feel like staff is incapable of extending a little more courtesy. Even when asking management if I can check in a night early(there were rooms available) is not possible without two seperate charges, a rate hike, and more incidental fees. Just for myself. After I paid all the extra money, I was booked into a room at the end of the hall. The 5 proceeding rooms were filled with children that played, Lord of the flies, for two days. Stressful. Fantastic level of cleanliness in my room.
Stayed 1 night in Mar 2024
Response from Management on 30 Mar 2024
Dear Jeff,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

2/10 Terrible

Tracy A

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not a good experience at all.
Stayed 1 night in Mar 2024
Response from Management on 30 Mar 2024
Dear Tracy,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

8/10 Good

Romaine

Stayed 1 night in Mar 2024
Response from Management on 25 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

6/10 Okay

Amanda

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
When we got there, I was told that the suite that I booked on Expedia was not available, and that I would have to be in a regular 2 queen bed room. I said I needed the suite since it sleeps 6. Immediately, he said "Oh well I guess I do have one but there's only one TV." Not sure what that was all about. Pool was gross. Clumps of hair everywhere. The water was super murky, and the water also didn't smell right. We do a lot of hotel stays, and this was one of the worst pools I've seen. After our bathing suits dried, they all had a really bad smell from the pool water. Fridge in the room didn't work, but they fixed it in a timely manner. The room was DIRTY. Toilet hadn't been cleaned in quite a bit. Gum wrapper on the ledge above the bed, along with a THICK layer of dust. Floor in the bathroom was dirty. Some kind of brown liquid splattered on the wall. Tons of garbage between the wall and the stand that the Fridge/microwave sat on. Something sticky was smeared all over the desk that the phone sat on. Breakfast was good, eggs, sausage, potatoes, and make you own waffles, along with some other stuff. The normal breakfast you'd find at a hotel like that. Despite everything, I will say the staff was very nice and accommodating, we never encountered anyone that was rude. No noise complaints, either. This place just really needs a cleaning.
Stayed 2 nights in Mar 2024
Response from Management on 29 Mar 2024
Dear Amanda,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Feedback from our Choice Privileges Platinum members on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

2/10 Terrible

Cindy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st day pool was filthy, they closed the pool during hours of service. Leaving our vacation with no indoor swiming almost to checkout. Pool still was filthy even after being closed and supposedly cleaned. Had ants in room.
Stayed 1 night in Mar 2024
Response from Management on 29 Mar 2024
Dear Cindy,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

6/10 Okay

RICHARD

Travelled with family
Liked: Amenities
Pool water was murky. Pool was closed for 4 hours for maintenance. Tv remote had dead batteries. We had difficulty adjusting thermostat. Room was 65 degrees when we arrived, got up to 78 degrees at some point overnight, and back down to being cold
Stayed 1 night in Mar 2024
Response from Management on 29 Mar 2024
Dear Richard,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.