Suite | Premium bedding, in-room safe, laptop workspace, free WiFi

Reviews of Hotel Frontiere

3 out of 5
Hotel Frontiere
Blvd Diaz Ordaz 13228, Col. del Prado, Tijuana, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 472 out of 1004 reviews" "
Rating 8 - Good. 294 out of 1004 reviews" "
Rating 6 - Okay. 112 out of 1004 reviews" "
Rating 4 - Poor. 53 out of 1004 reviews" "
Rating 2 - Terrible. 73 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in May 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in May 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good service ,
Stayed 1 night in May 2024

8/10 Good

Luis

Liked: Property conditions & facilities
Tnks
Stayed 1 night in May 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel the staff is very friendly , helpful very nice
Stayed 1 night in Apr 2024
Response from Hotel Frontiere on 3 May 2024
Hello Juan, thank you for your great review. We love to know that you had a good experience here with us and enjoyed our service, it is a pleasure to help you. We are looking forward for your next visit and wish you a nice day.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Frontiere on 29 Apr 2024
Hola José, gracias por su excelente calificación. Nos encanta saber que tuvo una buena estadía aquí con nosotros. Agradecemos tus comentarios y trabajaremos para mejorar y ofrecerte una mejor experiencia. Esperamos su próxima visita y le deseamos un gran día.

10/10 Excellent

Kenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like it was very clean, nice and quiet and they had dinnig area
Stayed 1 night in Apr 2024
Response from Hotel Frontiere on 29 Apr 2024
Hello Kenny, thank you very much for your great review. We love to know you enjoyed your stay and our service. We are looking forward for your next visit and wish you a great day.

10/10 Excellent

Eduardo C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio, atención excelente aprecio excelente
Stayed 1 night in Apr 2024
Response from Hotel Frontiere on 28 Apr 2024
Hola Eduardo, muchas gracias por su excelente calificación y comentarios. Nos encanta saber que su estancia fue agradable y que disfrutó de nuestra limpieza y atención. Esperamos su visita nuevamente y le deseamos un lindo día.

10/10 Excellent

Atilio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great except the noise from a close freeway
Stayed 1 night in Apr 2024
Response from Hotel Frontiere on 10 Apr 2024
Hello Atilio, thank you very much for your excellent rating, that motivates us to continue improving our service. It is a pleasure to know that you enjoyed your stay with us. We look forward to her visit again and wish you a nice day.

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was perfect. Loved the stay.
Stayed 2 nights in Mar 2024
Response from Hotel Frontiere on 27 Mar 2024
Hello Arturo, thank you for your great review. We love to know that you had a good experience and enjoy your stay. We are looking forward for your next visit and wish you a great day.

8/10 Good

José

Business traveller
Liked: Staff & service, property conditions & facilities
Average hotel, old clean room, may need to improve service.
Stayed 2 nights in Mar 2024
Response from Hotel Frontiere on 27 Mar 2024
Hello José, thank you for your review. We want to let you know that we are working on the renovations of our facilities and we already have rooms fully renovated rooms. We are looking forward for your next visit so you can enjoy our improvements, we wish you a great day.

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The rooms were modern and had cable TV. The showers were clean. Only thing that the bed sheets were stained and there was hair in the sheets as well.
Stayed 1 night in Dec 2023
Response from Hotel Frontiere on 27 Mar 2024
Hi Jennifer, thank you for your review, this helps us improve our service. We love to know that you enjoyed our rooms. We look forward to your visit again so you can enjoy our improvements. We wish you a nice day.

8/10 Good

Dhruv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and friendly neighborhood.
Stayed 1 night in Feb 2024
Response from Hotel Frontiere on 27 Feb 2024
Hello Dhruv, thank you very much for your review. We love to know that you had a good stay here with us. We are looking forward for your next visit and wish you a great day.

10/10 Excellent

DIANA DE LA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The floor was not clean. I noticed because I walked barefoot and my feet got dirty. Towels looked like old and thorn. Not white,
Stayed 1 night in Feb 2024
Response from Hotel Frontiere on 27 Mar 2024
Hello Diana, thank you very much for your comments, it helps us improve our service. We are sorry for the inconvenience and are committed to improving our cleaning methods. We look forward to your visit again so you can enjoy our improvements. We wish you a nice day.

8/10 Good

Anareli

Liked: Cleanliness, staff & service
It was a good stay. I do think it was overpriced based on the conditions of the room. I’ve paid less when staying in Las Vegas and the rooms are in good conditions. But I will say the bed was comfortable, WiFi was reliable and the hotel restaurant was convenient.
Stayed 1 night in Feb 2024
Response from Hotel Frontiere on 27 Mar 2024
Hello Anareli, thank you very much for your comments, it helps us improve our service. We love that you enjoyed the comfort of our rooms and restaurant. We look forward to your visit again so you can enjoy our improvements. We wish you a nice day.

10/10 Excellent

maria

Travelled with family
Is always very clean and quiet
Stayed 1 night in Feb 2024
Response from Hotel Frontiere on 13 Feb 2024
Hola Maria, thank you very much for your great review. We love to know that you had a good experience. We are looking forward for your next visit and wish you a nice day.

8/10 Good

Miguel

Stayed 1 night in Feb 2024
Response from Hotel Frontiere on 13 Feb 2024
Hola Miguel, muchas gracias por su calificación, eso nos motiva a seguir mejorando nuestro servicio. Trabajaremos en mejorar para ofrecerle una mejor experiencia a futuro. Esperamos su visita nuevamente y le deseamos un lindo día.

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Room was recently remodeled. Only thing I didn't like was the pillows were so flat and only 2 on the bed. The other thing was the shower did not shut all the way, which we reported to the office. Other than tha its a great place to stay!
Stayed 3 nights in Jan 2024
Response from Hotel Frontiere on 13 Feb 2024
Hello Alejandro, thank you very much for your excellent review. We love to know that your stay was pleasant and that you enjoyed our new rooms. We will take your comments into consideration as this helps us improve our service. We look forward to your visit again and wish you a nice day.

2/10 Terrible

Ignacio

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
, para pasar la noche está bien, pero si andas de paseo no te lo recomiendo. El cuarto que me tocó está en malas condiciones, la carpeta desecha y todo no en buenas condiciones.
Stayed 1 night in Dec 2023
Response from Hotel Frontiere on 1 Feb 2024
Hola Ignacio, muchas gracias por escribirnos. Lamentamos los inconvenientes y deseamos comentarle que nos encontramos realizando renovaciones de nuestras instalaciones para un mejor servicio y que de hecho ya contamos con habitaciones totalmente remodeladas. Esperamos que pueda darnos una oportunidad y pueda disfrutar de nuestras mejoras. Le deseamos un lindo día.

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me a dirty room. The sheets with hair of all colors. I asked them to move me to another room. They moved me to another room with the same problem and the toilet bowl full of urine. I told them to the reception and not even an apology. I don't recommend this place.
Stayed 1 night in Jan 2024
Response from Hotel Frontiere on 30 Jan 2024
Hello Carlos, thank you very much for your comments. We would like to apologize for the inconvenience related to the cleanliness of our rooms. We are committed to improving this aspect in order to offer the best experience. We hope you can give us another chance to enjoy our improvements. We wish you a nice day.

6/10 Okay

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and it was convenient for Me. the only thing i didn't like the staff was making to much noise in early morning.
Stayed 1 night in Jan 2024
Response from Hotel Frontiere on 30 Jan 2024
Hello José, thank you very much for your rating and comments. We love to know that your stay was pleasant and safe. We would like to let you know that any inconvenience can be reported to our reception, we will be happy to help you. We look forward to your visit again and wish you a nice day.

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service, Pedro is amazing
Stayed 1 night in Jan 2024
Response from Hotel Frontiere on 30 Jan 2024
Hello Martín, thank you very much for your comments. We love to know that your stay was pleasant and that you enjoyed our service, it is a pleasure to help you. We look forward to his visit again and wish him a nice day.

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Frontiere on 17 Jan 2024
Hola Carlos, muchas gracias por su calificación, eso nos ayuda a mejorar nuestro servicio. Esperamos nuevamente su visita para que pueda disfrutar de nuestras mejoras. Le deseamos un lindo día.

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and comfortable
Stayed 2 nights in Jan 2024
Response from Hotel Frontiere on 17 Jan 2024
Hello Gerardo, thank you very much for writing to us. We love to know that your stay was pleasant and safe. We look forward to your visit again and wish you a nice day.

10/10 Excellent

Bere

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is remodeling the rooms, but our room was the old, the heater worked so so, i asked for more blanket they provided, no more cold...
Stayed 1 night in Jan 2024
Response from Hotel Frontiere on 17 Jan 2024
Hello Bere, thank you very much for your rating and comments. We are indeed carrying out the necessary renovations to offer you a better service, we appreciate your understanding. We love helping you with what you need, we look forward to your visit again so you can enjoy our improvements. We wish you a nice day.

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 1 night in Dec 2023
Response from Hotel Frontiere on 16 Jan 2024
Hello Martin, thank you very much for your review. We love to know that you enjoyed your experience here with us as well as the service. We are looking forward for your next visit and wish you a nice day.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2023
Response from Hotel Frontiere on 16 Jan 2024
Hello Jose, thank you very much for your great review. We love to know that your experience here with us was nice. We are looking forward for your next visit and wish you a good day.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of the best hotels to stay in TIjuana ( cacho) and close to Caliente stadium. Safe and close to many shops! Super clean great staff! I left my suitcase outside and the staff made sure to locate me and get it back to me. Very responsible staff! Thanks you !!! ;)
Stayed 3 nights in Dec 2023
Response from Hotel Frontiere on 16 Jan 2024
Hi Marc, thank you for your excellent review and kind words. We love knowing that he enjoyed his stay here with us, as well as the location and service. We greatly appreciate your comments, which keep us motivated to offer a better service. We look forward to your next visit and wish you a good day.

2/10 Terrible

Luis

Stayed 1 night in Dec 2023
Response from Hotel Frontiere on 20 Dec 2023
Hola Luis, muchas gracias por su calificación. Eso nos motiva a mejorar nuestro servicio para mejorar su experiencia. Esperamos nuevamente su visita para que pueda disfrutar de nuestras mejoras. Le deseamos un lindo día.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Frontiere on 20 Dec 2023
Hola Miguel, muchas gracias por su excelente calificación. Nos encanta saber que su estancia fue agradable. Esperamos nuevamente su visita y le deseamos un lindo día.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Frontiere on 20 Dec 2023
Hola Juan, muchas gracias por su excelente calificación. Nos encanta saber que su estancia fue agradable. Esperamos nuevamente su visita y le deseamos un lindo día.

10/10 Excellent

Claudia Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Frontiere on 9 Dec 2023
Hola Claudia, muchas gracias por su excelente calificación. Nos encanta saber que su estancia fue agradable. Esperamos nuevamente su visita y le deseamos un lindo día.

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
My biggest concern was a clean room and a safe place for my vehicle.
Stayed 1 night in Nov 2023
Response from Hotel Frontiere on 9 Dec 2023
Hello Abraham, thank you very much for writing to us. We love to know that your stay was pleasant. We look forward to your visit again and wish you a nice day.

10/10 Excellent

Carlos

Stayed 3 nights in Nov 2023
Response from Hotel Frontiere on 13 Feb 2024
Hola Carlos, muchas gracias por su excelente calificación, eso nos motiva a seguir mejorando nuestro servicio. Nos encanta saber que su estancia fue agradable. Esperamos su visita nuevamente y le deseamos un lindo día.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you staff great people. The food from the restaurant not tu fancy but delicious feels like home.
Stayed 1 night in Nov 2023
Response from Hotel Frontiere on 9 Dec 2023
Hello Carlos, thank you so much for your great review. We love to know that you enjoyed your stay and service and our delicious food, we are always happy to help you. We are looking forward for your next visit and wish you a great day.

8/10 Good

Rogelio

Stayed 1 night in Nov 2023
Response from Hotel Frontiere on 20 Dec 2023
Hola Rogelio, muchas gracias por su calificación. Eso nos motiva a mejorar nuestro servicio para mejorar su experiencia. Esperamos nuevamente su visita para que pueda disfrutar de nuestras mejoras. Le deseamos un lindo día.

10/10 Excellent

Ki, La Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Frontiere on 20 Nov 2023
Hello Ki, thank you for your great review. We love to know that you enjoyed your stay here with us. We are looking forward for your next visit and wish you a great stay.

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good,friendly service and clean rooms. A/C and TV working fine and bathroom was nice and clean
Stayed 1 night in Nov 2023
Response from Hotel Frontiere on 20 Nov 2023
Hello Benjamin, thank you so much for your review. We love to know that you enjoyed your stay here with us and our service and rooms. We are looking forward for your next visit and wish you a great day.

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Frontiere on 20 Nov 2023
Hola Leslie, muchas gracias por su calificación, eso nos ayuda a mejorar nuestro servicio. Esperamos nuevamente su visita para que pueda disfrutar de nuestras mejoras. Le deseamos un lindo día.

8/10 Good

Guerrero A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Frontiere on 2 Nov 2023
Hola Guerrero, muchas gracias por su calificación. Nos encanta saber que su estancia fue agradable. Esperamos nuevamente su visita y le deseamos un lindo día.

6/10 Okay

Martin

Business traveller
Disliked: Room comfort
The Air conditioner is old and did not work well
Stayed 1 night in Oct 2023
Response from Hotel Frontiere on 18 Oct 2023
Hello Martin, thank you for your review. We want to let you know that we are working on improve our service in order to offer you a better experience. We are looking forward for your next visit so you can enjoy our improvements. We wish you a great day.

8/10 Good

Martin

Stayed 1 night in Oct 2023
Response from Hotel Frontiere on 18 Oct 2023
Hello Martin, thank you for your review. We love to know that you had a good experience here with us. We are looking forward for your next visit and wish you a great day.

2/10 Terrible

Terry

Stayed 1 night in Oct 2023
Response from Hotel Frontiere on 18 Oct 2023
Hello Terry, thank you for your review. We want to let you know that we are working on improve our service in order to offer you a better experience. We are looking forward for your next visit so you can enjoy our improvements. We wish you a great day.

6/10 Okay

Moises

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Hotel Frontiere on 5 Oct 2023
Hola Moises, muchas gracias por su calificación. Esperamos que su estancia haya sido agradable. Esperamos su visita nuevamente y le deseamos lindo día.

8/10 Good

Laurentino

Stayed 3 nights in Sep 2023
Response from Hotel Frontiere on 27 Sept 2023
Hola Laurentino, muchas gracias por su calificación. Esperamos que su estancia haya sido agradable. Esperamos su visita nuevamente y le deseamos lindo día.

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Sep 2023
Response from Hotel Frontiere on 27 Sept 2023
Hello Indira, thank you for your review. We love to know that you enjoyed your stay here with us. We are looking forward for your next visit and wish you a great day.

10/10 Excellent

Jesús angel

Stayed 1 night in Sep 2023
Response from Hotel Frontiere on 27 Sept 2023
Hola Jesús, muchas gracias por su excelente calificación. Esperamos que su estancia haya sido agradable. Esperamos su visita nuevamente y le deseamos lindo día.

10/10 Excellent

ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good and ac working food
Stayed 1 night in Sep 2023
Response from Hotel Frontiere on 27 Sept 2023
Hello Ramon, thank you for your review. We love to know that you had a pleasant stay here with us and that you enjoyed our service. We are looking forward for your next visit and wish you a great day.

2/10 Terrible

Edith, Los Angeles

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room smell terrible like humid we couldn't sleep, the blanket are old and the bathroom smell like mold. Room118, I think is to much $78.00 for a room. The restaurant is ok little bit pricey.😔😕
Stayed 1 night in Sep 2023
Response from Hotel Frontiere on 27 Sept 2023
Hello Edith, thank you for your review. We want to let you know that we are currently working on improving our rooms in order to offer you a better service. We offer our apologies for the inconvenience. We are looking forward for your next visit and wish you a great day.

10/10 Excellent

Raul

Very good place at good price
Stayed 1 night in Sep 2023
Response from Hotel Frontiere on 27 Sept 2023
Hello Raúl, thank you for your review. We love to know that you had a pleasant stay here with us and that you enjoyed our service and price. We are looking forward for your next visit and wish you a great day.