5 outdoor pools, pool loungers
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Reviews of Sombra e Agua Fresca Floresta

3.5 out of 5
Sombra e Agua Fresca Floresta
Rua das Acácias , 801, Praia de Pipa, Tibau do Sul, RN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 208 out of 283 reviews" "
Rating 8 - Good. 56 out of 283 reviews" "
Rating 6 - Okay. 10 out of 283 reviews" "
Rating 4 - Poor. 4 out of 283 reviews" "
Rating 2 - Terrible. 5 out of 283 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar maravilhoso com otimas pessoas.
O hotel oferece uma estrutura maravilhosa, muito confortavel e limpo. Gostaria de ressaltar o atendimento da America na recepção, o Luiz Vicente no bar molhado do Resort, e o pessoal do cafe da manha no SPA. As piscinas sao lindas, perfeito para curtir apos um longo dia de praia. Super recomendo e pretento voltar em breve.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lucia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A/C was not working in our bedroom.
Stayed 2 nights in Oct 2022

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!!
Stayed 2 nights in Aug 2022

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sombra has a lot of walking distance where you may need to get around, to the beach, city, etc. Inside the complex, there are many little huts spread out. Our hut was about a good 50 yards from reception/gym/ breakfast. So if you dont want to do a lot of walking, request one closer to reception. If you want more quiet then request one further away. Pool and pool bar is in the middle. This was a favorite. We had a jacuzzi but the pool was 10 times better. You can literally walk to Praia do Amor in 3 minutes but we preferred Praia de Pipa. Pipa reminded me of Jericoacara. Everything was safe and walking distance (but you had to walk a mile or 2). The roads are not all asphalt. You may need good walking shoes in the city. No uber. All taxi (20-25 R$). We love the restaurants (Orfeus: risotto is one of the best in my lifetime) and ambiance of the city. Smaller city but a lot to offer. We like to be in the middle of the city next time but I recommend this place because the amenities /staff are top notch.
Stayed 4 nights in Feb 2022

10/10 Excellent

Ricardo Leandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities
👍
Stayed 7 nights in Nov 2021

4/10 Poor

Allan

Disliked: Staff & service, room comfort
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. Worth every real.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2021

10/10 Excellent

Luiz H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous infra surrounded by beautiful nature
Amazing infrastructure with chalets quite spread out across a huge forest like area with an amazing and large swimming pool in the centre - wherever you look you see trees of all kinds. Absolutely gorgeous. Staff were extremely friendly and helpful and breakfast was very good. My wife abs I would definitely recommend abs come back.
Stayed 5 nights in Jan 2021

2/10 Terrible

Aline, Recife

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nunca pensei que em um spa iria passar a noite acordada com uma festa no quarto ao lado. Absurdo! Coco de morcego no quarto e tb que não funcionava. Café da manhã de boa qualidade e funcionários atenciosos.
Stayed 2 nights in Oct 2020

2/10 Terrible

Ingrid, Recife

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Propaganda enganosa da expedia e do hotel. Paguei por um quarto que na foto do expedia constava uma banheira e para minha surpresa quando cheguei lá não havia, reclamei e nada adiantou. Quarto enorme e sem sentido, tb sem funcionar, barata no banheiro, na área do spa madeiras soltas do chão, pregos aparentes. Não vale definitivamente o preço que cobra. A única coisa que me agradou foram os funcionários.
Stayed 2 nights in Oct 2020

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Mixed feedback
Great concept poorly runned & maintained
Stayed 5 nights in Oct 2018

10/10 Excellent

carlos, scarsdale, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, great location
I cannot think about more courtesy than in thos hotel. Close to the main stores and bars the hotel is very nce, clean and convenient
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
- Do consider that wifi, while good, is only available in common areas

10/10 Excellent

Tacio de Oliveira

Stayed 1 night in Feb 2024

8/10 Good

Christiano

Liked: Property conditions & facilities, room comfort
Excelente opção em Pipa
Hotel espetacular. Complexo muito bonito, calmo e entrega o que promete. Pontos baixos: Fui em lua de mel e pedi alguma decoração diferenciada. Achei bem decepcionante a decoração. Colocaram colcha de cama suja tambem, que ao solicitar a troca, fomos atendidos rapidamente. Por fim, chegamos bastante cedo devido a voos e etc .. eles nao disponibilizam antecipar o Check-in, ate entendo que e procedimento do hotel e etc ... mas foi bastante desgastante.
Stayed 4 nights in Jan 2024

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Sheyla

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Jeová C

Disliked: Cleanliness, staff & service
Não fiquem nesse hotel
Tivemos alguma problemas no check in, que ao podemos ter tido acesso ao quarto às 17 horas, sedo que desde das 14 esperávamos que o quatro fosse arrumado. Ficamos por 1 hora em pé esperando, somente após fomos conduzidos a esperar por mais 2 horas em um restaurante do hotel. Não foi nos oferecido nem uma água. Duas noites que ficamos, não foi feito o serviço de quarto e nem a troca das toalhas. Todos os dias logo cedo da manhã funcionários faziam a limpeza externa fazendo barulhos. Faltou água no quarto no segundo dia de estádia. Enfim, super desagradável, ainda por ter pago por um produto e recebido outro.
Stayed 2 nights in Jan 2024

10/10 Excellent

bruna

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

João Lucas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

PAULO ROBERTO MEDEIROS

Travelled with partner
Muito boab
Stayed 2 nights in Nov 2023

8/10 Good

Alessandro

Liked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Amaro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia no hotel foi maravilhosa!!! Belíssimo o hotel, atendimento perfeito!
Stayed 1 night in Oct 2023

10/10 Excellent

Elionay Silva de Medeiros

Stayed 1 night in Oct 2023

10/10 Excellent

Jose C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia!!
O atendimento das pessoas foi espetacular, principalmente do Paulo do restaurante e bar da piscina. Alguns pontos que precisam melhorar: iluminação dos quartos, muito escuro e a falta de abajur, espelho no quarto para se vestir. No restaurante a comida é muito boa, exceto a picanha servida de péssima qualidade e impossível de ser comida pois estava extremamente muito dura, reclamei e ninguém veio me dar uma satisfação!!!
Stayed 5 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Catia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom. Poderia ter mais atenção aos detalhes
Os funcionarios são atenciosos e o local é bem bonito porém aos lençois e toalhas estão bem antigos, precisando ser renovados. O Acesso ao hotel e resort adicionam na experiencia.
Stayed 4 nights in Sep 2023

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

gilsoney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Arley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descanso na floresta
Adoramos o hotel Spa. O fato de não ter vista para o mar é muito compensado pelo paisagismo do hotel. Vc se sente em uma floresta mesmo, além de dar muita privacidade para os quartos. As piscinas são ótimas e o formato delas te permite encontrar um lugar para descansar sem ter muitas pessoas em volta. Os funcionários são muito simpáticos e prestativos, mas senti falta de mais pró-ativos no bar da piscina do restaurante. Tivemos que pedir para ligarem as luzes e não veio ninguém nos oferecer algo (teríamos que sair da piscina e subir no restaurante para isso). Mas de qquer forma voltaria com certeza.
Stayed 4 nights in Jun 2023

10/10 Excellent

ALDRIN JOSE

Stayed 1 night in Jun 2023

10/10 Excellent

Adalberto de C Lucena

Stayed 1 night in May 2023

10/10 Excellent

Lorena

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo foi incrível. Equipe maravilhosa, hotel super conservado e limpo, quarto perfeito.
Stayed 2 nights in Apr 2023

10/10 Excellent

italo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sempre uma alegria estar aí!
incrível como sempre!!!
Stayed 2 nights in Apr 2023

10/10 Excellent

WEIDSON

Stayed 2 nights in Apr 2023

10/10 Excellent

Jose Emilio

Stayed 2 nights in Mar 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um lugar para voltar
O espaço do Sombra e Água Fresca é muito agradável e confortável. O Spa está localizado em uma pequena área muito arborizada. O quarto é amplo e confortável. As piscinas do hotel são bem distribuidas e com um excelente atendimento. O restaurante possui excelente culinária e toda a equipe é muito solícita.
Stayed 3 nights in Feb 2023

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Flavia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Delícia !
Hotel lindo ! Muito bem cuidado , piscinas maravilhosas. Não é perto do centrinho , caminhadinha bem razoável pra chegar até lá .
Stayed 4 nights in Jan 2023

10/10 Excellent

JOAO PAULO LIRA

Stayed 1 night in Jan 2023