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"Clean room, superb staff, nice breakfast, central location, free laundromat is a big plus."

"Clean"

"Yes, friendly staff, fantastic location and very spacious room"

"Very clean! The best staff and service I’ve ever seen. Extremely delicious breakfast. "

"Everything! Spacious room, wonderful staff, great food, rooftop bar, pool, gym, jacuzzi, sauna, spa."

"The customer service at checkin was exceptional. "

"Loved our stay! We booked into a club room and took advantage of the free airport meet and greet and Silver bird car to the hotel. Our room was spacious and lovely. We took full advantage of the club lounge for evening drinks, and like dinner. Breakfast, we ate in the main dining room on the ground floor. An amazing array of totally delicious food."

"Hotel is good for Kelapa Gading area we have stayed in Wizz, Harris and Cabin Hotels and El hotel is best value for money. Plus nice large foyer/ entrance area with a separate bar. Room are a bit dated and poorly lighting ours had a bath and hand held shower, i would of preferred a walk in shower."

"Clean, friendly staff, really nice breakfast and restaurant - lots of options for vegetarians as well."