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"Very comfortable, staff very friendly and trained well. We stayed for 2 nights and didn’t leave the hotel. Food was excellent, including room service. The spa was also first rate. It is very secure. "

"Easy and quick service "

"All good. Location great and food great. "

"I stay here all the time when I’m Nairobi. It is the only place I recommend. I only have one thing I would like to see changed and that is the strength of the internet and the television stations. That is the only disappointment. "

" Conveniently situated just a three-minute walk from Village Market, the hotel offers easy access to a vibrant mix of unique boutiques, local artisans, and an array of fantastic restaurants. From the moment I was picked up at the airport, the service was exceptional. My “Chieftain” — the wonderful Barbara — took the time to ask about my preferences for the trip and offered thoughtful, tailored recommendations. She even accompanied me on a Friday shopping trip and arranged for special items to be delivered directly to my room. The atmosphere at Tribe is a perfect blend of modern luxury and eco-conscious design. Striking artwork throughout the property evokes a sense of awe, while the serene, nature-inspired setting creates a feeling of calm and retreat. Be sure to visit the indoor-outdoor restaurant. I highly recommend the seafood soup — a perfectly balanced dish bursting with rich, layered flavors that truly delighted the palate. Having tasted fish soups in renowned culinary cities like Lyon and Marseille, I can confidently say Tribe’s version holds its own — compliments to the chef! The true gem of the experience, however, is the staff. Friendly, courteous, and genuinely attentive, they consistently went above and beyond to ensure every detail was just right. I’m already looking forward to my next trip to Nairobi — and there’s no question where I’ll be staying."

"This was by far one of my favorite locations to stay!"

"It was an excellent experience. The hotel is located in a convenient location. Staff were very much supportive and cooperative "

"I booked the La Mada Hotel as it was advertised as an airport hotel and decided being close to the airport was a good safe choice for my first four nights in Nairobi, Kenya. The hotel is 10 miles from the airport and their shuttle is $50 which I was not aware of. But once I was able to get an Uber, the cost was KSH1600 (about $14) which took me directly to the hotel. I was very happy when I arrived to the hotel as I went through security and the hotel is located in the middle of a forest. The check in process with Christine was seamless. The bellman was very accommodating and the room was close to the lobby and the pool. Each room has it's own water heater which allows for a hot shower almost every time. Elvis was working at the bar and was very friendly and professional. The service across the board was always professional and friendly. I thought I had a reservation after my initial reservation from 4/11 to 4/15 and as it turned out, I didn't so the La Mada Hotel easliy accomodated me for 5 more nights. The desk agents, supervisors and managers were very professional and handled all of my needs. These agents included Christine, Ben, Keith and their Accountant Frances providing me with Kenyan Shilling change when needed. All charges were handled well and the staff was always gracious when receiving any kind of tip. The servers: Veronikah, Elvis, Nelson, Meshka, Frank and so many others were so professional and prompt. Joe & Joe (mgrs) were constantly present "

"Some nice staff"