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"Immaculate hotel. Amazing staff who are without exception, friendly, efficient and go above and beyond to ensure we had a fantastic stay. Special thanks to Durva for her wonderful check-in and hospitality. If we come back to Mumbai we would stay nowhere else!"

"Clean rooms, business friendly and comfortable "

"Great room. Amazing breakfast "

"Traveled from USA. Exhausted. Easy to find hotel and to check in. Super comfortable. Wide variety of Indian food for breakfast. "

"The staff at the Trident were excellent, probably the best in any hotel I’ve ever stayed. I had an accident in Mumbai and had to extend my stay, the staff looked after me, sent flowers to my room and were incredible in making sure all my needs were taken care of which was most appreciated. "

"Everything was just great "

"Professional and courteous staff"

"The hotel is always great, rooms are comfortable, bed is soft and welcoming, shower is hot and strong, and the food in this hotel is simply amazing. The management made sure to take care of me in ways the ITC Grand Central completely failed. This is by far the better of the two ITC hotels in Mumbai. Highly recommended."

"Great service. Wonderful rooms. But stop charging for airport transfers. It are minutes away not like an hour. "