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"Frienlu staff"

"Super clean and nice staff "

"All aspects of my visit here was great. I was here for a buisness trip and will definitely consider stay here when I do return. "

"Room was above and beyond what I expected."

"Staff were kind, helpful, and friendly. I find when I book through a third party the hotel gives you a less desirable room. I stayed with my dad the night before in a room my mom and I booked directly with the hotel and it was great on the third floor. The next night I booked through Expedia and the room was on the main level, at the very back of the hotel, it smelled, was loud because it was next to a utility room and a busy street. It was also on the same floor as those who like to smoke weed and had a dog that wouldn’t quit barking. The door to the patio in my room had broken blinds which required me to hang a blanket over for privacy and to block the light. I will book directly with hotel in the future should I need to stay again. It is super convenient to have the kitchen and be so close to the hospital. The staff are always wonderful too. "

"Got there late, Easy and helpful sign in. Nice, quiet, with all basic necessities. Staff were all pleasant and helpfull "

"Outdated hotel. Booked my room 4+ months in advance and was called the day of check in and informed they overbooked the room I booked and that I would need to change my booking to two rooms for my family. Thankfully I argued and was able to be given the room I originally booked but someone else was made to shuffle their rooms. "

"Hot tub wasn't working, bedside lamps didn't work and toilet leaked"

"the room was very clean and spacious - was nice to have a couch & chair to use when not wanting to sit directly on the bed. the bed and pillows were comfortable. the bathroom spacious and clean. the front lobby was very clean - signage for the restrooms when coming from the lobby were quite lacking - you have to travel all the way down the hallway, through some double doors, past the fitness room and pool and further down past the restaurant. There is a sign for a restroom beside the pool but it was a single bathroom and was locked with no additional signage. the pool area could use some work - tiles are very slippery and the entry ladders into the pool are not user friendly - would be nice to have wider steps or a corner entrance into the pool. the tiles looked dirty in spots. The hot tub was fine although we could not find a thermometer to see what temperature it was set at. the elevator was quick to come and quick to arrive at our floor. checkout was easy. this hotel is in a great location!"