Presidential Suite, 1 King Bed, Refrigerator, Canal View | Living area | Flat-screen TV, Netflix
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Reviews of Boutique Hotel Steenhof Suites - Adults Only

3.5 out of 5
Boutique Hotel Steenhof Suites - Adults Only
Steenschuur 11, Leiden

Reviews

9.6

Exceptional

Rating 10 - Excellent. 161 out of 210 reviews" "
Rating 8 - Good. 46 out of 210 reviews" "
Rating 6 - Okay. 2 out of 210 reviews" "
Rating 4 - Poor. 0 out of 210 reviews" "
Rating 2 - Terrible. 1 out of 210 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

David, Glasgow

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was beautiful as was the bathroom. The shower and bath were unsafe for older people- no grab rails on a slippery floor. Also no pegs in bathroom to hang things on. The sound deadening was very poor and disturbing from the room above. Breakfast inflexible in timing. Expensive for what it is.
Stayed 3 nights in May 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was beautiful with three huge windows overlooking the canal. Leiden was a lovely university town with lots of good restaurant options. My husband is a cyclist, and was pleased with the ease of renting an electric bike from Easyfiets and it was easy to navigate the region with the Dutch bike routing system. Perfect temperature for biking and no rain the first week of May! Very kind and helpful staff—especially Anna who cleaned our room!
Stayed 4 nights in May 2024

10/10 Excellent

Michael

Stayed 3 nights in Mar 2024

10/10 Excellent

misogi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient and kind staffs enable our stay so comfortable. The hotel is located in very beautiful, safe area near Leiden Law school.
Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous building in a quiet location. Kind staff .
Stayed 4 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steep spiral stairs. Sparse amenities.
Steep spiral wooden stairs, no lift. Breakfast could be a little less food, I wasted much of it. Especially don't book the room on the top floor with the bathtub, you won't enjoy it. Only shampoo soap and body lotion in the bathroom - I would like to see better bathroom amenities to match the excellence of this hotel. The location is about a 15-20 minute walk to the station, mostly flat.
Stayed 3 nights in Jan 2024

10/10 Excellent

Peter

Stayed 3 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend! We had a great stay.
Stayed 6 nights in Nov 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
The hotel was faultless in all regards. Of particular mention were the room service breakfast, cleanliness and friendliness of the staff. Our 4 nights were memorable.
Stayed 4 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Nora

Stayed 2 nights in Sep 2023

10/10 Excellent

Catherine Churchill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a stunning hotel! We were deeply impressed with the location and the management. Our room was exquisite, the breakfasts delightful. We could not have had a better stay anywhere else. We hope to return, and can recommend Steenhof Suites without hesitation.
Stayed 2 nights in Sep 2023

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Steenhof Suites was a beautiful property. We were in the Presidential Suite as that was the only room left when booking, and it was amazing. Besides having a very large bedroom/living room area, there was a beautiful bathroom and gorgeous modern kitchen. To top it all off, there was a washer and dryer with detergent included! The property was renovated beautifully and had modern furniture which made it interesting in this old building. There isn’t a staff there 24 hours so you do have to give them an idea of when you’re arriving. They also don’t have a kitchen, but breakfast was brought in at the time you requested and was wonderful. I can’t recommend this property highly enough!
Stayed 1 night in Sep 2023

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and great breakfast !
Stayed 1 night in Sep 2023

10/10 Excellent

Kornelis, Independence

Stayed 7 nights in Aug 2023

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's ok.
It works against you when you leave great reviews for your favorite room in Europe. I'm fortunate to have stayed here twice in the same room . Would stay again.
Stayed 1 night in Jul 2023

10/10 Excellent

Petra

Stayed 3 nights in Jul 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, great location and excellent service. We liked it a lot, just hung out for three days. Good grocery store one block away.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beware after 6pm checkin. Otherwise, A+.
Waited 45 minutes for the after-6pm-receptionist to answer his phone and let me in. Yes, they knew I was coming at 8pm. But aside from needing to replace him with a night manager who answers his phone instead of partying, excellent hotel.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jim

Stayed 2 nights in Jun 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Konstantin, Rockville

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful boutique hotel in a 15th century building in the heart of Leiden. The hotel is in perfect condition, and the staff is very friendly an helpful. The reason that my rating is less than 5, is the absence of an elevator. More senior customers may find it difficult to climb spiral staircases to their rooms. It would be important to mention this in the hotel description.
Stayed 3 nights in Jun 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel with friendly staff. Room on ground floor faced street but not much noise. Excellent location for central Leiden. Separate underground parking very short walk.
Stayed 1 night in Apr 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2023

10/10 Excellent

Nancy

Stayed 3 nights in May 2023

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great front of house team. Room was spacious snd very comfortable. Fantastic bed!
Stayed 5 nights in May 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property in on the canal with comfortable rooms and lovely staff.
Stayed 1 night in May 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice & quiet area, spacious rooms, nice breakfast too
Stayed 1 night in May 2023

10/10 Excellent

chantal

Travelled with partner
Liked: Staff & service, property conditions & facilities
Two Beautiful buildings run together, one with marble floor, one solid oak. Astoundingly quiet, even though it's in the middle of Leiden. The goal staff are not on site in the night, but we had absolutely no sense of their absence, and they were really prepared to have us check in late if necessary. Can not recommend this hotel enough. We will certainly stay there again if occasion arises
Stayed 2 nights in May 2023

10/10 Excellent

david, Bishops Stortford

Stayed 3 nights in Apr 2023

8/10 Good

Eka

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Marie, Norwich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Did not make the most of the available facilities as I was only there for one night.
Stayed 1 night in Sep 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, rooms are large and extremely comfortable with all the facilities you need. Bathroom was amazing.
Stayed 2 nights in Sep 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern room in a historical building
This is a lovely renovated hotel in a historical building near the center of Leiden. We loved the location. Our room (#3) was beautifully decorated and had lots of space. The shower was amazing. Our only complaint was that we could hear the people above us as they walked around and talked. That said, the folks below us could probably hear us too as the floor boards creaked a lot. The staff were friendly and helpful. They had a small outdoor room in the back to store our bikes.
Stayed 1 night in Sep 2022

10/10 Excellent

Jocelyn

Stayed 3 nights in Sep 2022

8/10 Good

yuri

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Erwin, walnut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here it was a good base to explore the region on bikes. The local area has all the services that you will need if you are on a bike tour and it's a great location to use as a basis to explore the region.
Stayed 1 night in Jul 2022

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service
Great service despite flight canceled by KLM and midnight check in.
Stayed 2 nights in Aug 2022

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ESOF 22 visit
Lovely big room overlooking the canal, 200m from University meeting room. Ideal for my visit. 45 stairs in a spiral to Room 14, so be prepared. Musical clock on building next door, fantastic experience of Leiden
Stayed 2 nights in Jul 2022

10/10 Excellent

Dan, Bloomington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property…..very unique and most comfortable. May be the best location in Leiden for food, shopping, and sightseeing. Everything is walkable. Highly recommend Steenhof Suites!
Stayed 2 nights in May 2022

10/10 Excellent

michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely place
Stayed 2 nights in May 2022

8/10 Good

Julia

Stayed 1 night in Apr 2022

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Phyllis E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet luxury and comfort
Second stay at Steenhof Suites and will definitely be back on my next trip to visit family in Amsterdam and Leiden. Beautiful, large, unique rooms and perfectly clean. Even in the midst of a lockdown, we felt welcomed and cared for. Just be sure you have a phone connection so you can call them if you check in late at night!
Stayed 2 nights in Jan 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming property which has been finished to a really high standard. Great location in the center of town. Would recommend without hesitation.
Stayed 1 night in Nov 2021