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Reviews of Fairfield Inn & Suites The Dalles

2.5 out of 5
Fairfield Inn & Suites The Dalles
2014 W 7th St, The Dalles, OR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 559 out of 744 reviews" "
Rating 8 - Good. 151 out of 744 reviews" "
Rating 6 - Okay. 23 out of 744 reviews" "
Rating 4 - Poor. 4 out of 744 reviews" "
Rating 2 - Terrible. 7 out of 744 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room-new hotel, good breakfast. A bit hard to find. Looks like the grounds are well landscaped with fire pit. Lots of parking.
Stayed 1 night in May 2024
Response from Sara on 7 May 2024
We're so pleased you enjoyed your time with us, Barbara. Thank you for your visit and your helpful review, we hope to welcome you again!

10/10 Excellent

Katharine L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and accomodating staff, very clean, quiet.
Stayed 1 night in Apr 2024

10/10 Excellent

Mindy, Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Apr 2024
Response from Sara on 1 May 2024
We appreciate your visit and your great rating; thank you, Mindy!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sara on 1 May 2024
We're glad you enjoyed your time with us! Thank you for your stay and your rating!

10/10 Excellent

Belinda

Travelled with family
Liked: Amenities
From the moment we checked in our questions were answered by Becca.
Stayed 1 night in Apr 2024

10/10 Excellent

David, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel stay starts with the check-in. The two ladies at the front desk were very friendly and helpful. If I left and came back I heard "welcome back". Things like that make for a good stay. The hotel was quiet and very clean and the breakfast was good. Will definitely stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable and quiet. Super nice all around.
Stayed 2 nights in Apr 2024
Response from Sara on 17 Apr 2024
We are thrilled you enjoyed a quiet, comfortable stay and we really appreciate your compliments for our property. Thank you for your visit and your great feedback, we hope to welcome you again!

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable and the staff was very helpful & friendly. This is a nice place to stop for the night when traveling.
Stayed 1 night in Apr 2024
Response from Sara on 6 Apr 2024
Our team is grateful to you for stopping by and for sharing your friendly feedback. We hope you return for another cozy stay in the future! Thanks again!

10/10 Excellent

Ashley

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, facility was kept extremly clean , pet friendly!
Stayed 5 nights in Mar 2024

6/10 Okay

Terra

Travelled with family and small children
Liked: Amenities, property conditions & facilities
We booked with a reservation of 5 people in the room, they gave us a room that could only sleep 4. Went to ask the front desk what options they had & they said they couldn’t change us to a room that accommodated 5 as it was a 3rd party website we booked through, but they did see that the reservation was for 5 people & the option we chose for room was to accommodate 5 not 4. There was also a really bad smell coming from the microwave.
Stayed 1 night in Mar 2024
Response from Sara on 2 Apr 2024
Thank you for taking the time to provide your feedback, Terra. Our options to adjust third-party reservations are limited, as accommodations are booked on a site we do not have authorization to access, and are reserved by room type and not by number of guests. If we were unable to explore creative solutions to this issue or address the unwelcome odor you describe, we apologize. We hope you return in the future so we can make sure you have a wonderful time. Thank you again for sharing!

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is extremely helpful, friendly, and courteous. The accommodation is by far the best in the area! Highly recommend the Fairfield...
Stayed 1 night in Mar 2024
Response from Sara on 9 Mar 2024
That our staff is among your highlights is music to our ears; thank you for sharing your feedback, Chris. It is an honor to receive your recommendation; we hope to see you again soon!

10/10 Excellent

mario

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 1 night in Feb 2024

8/10 Good

Shaylie

Stayed 1 night in Mar 2024
Response from Sara on 26 Mar 2024
Thanks for sharing your rating, Shaylie. We hope you come back for a 5-star experience soon!

10/10 Excellent

Deelain

Business traveller, Travelled with partner
Heck in was great and very helpful and friendly. Room very clean
Stayed 1 night in Jan 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Michele

Stayed 1 night in Dec 2023
Response from Sara on 18 Jan 2024
Your 5/5 rating is greatly appreciated, Michele. We hope you come back soon!

10/10 Excellent

Jenel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sara on 26 Dec 2023
Your 10/10 rating is greatly appreciated, Jenel. Thank you for sharing!

10/10 Excellent

Miranda

Stayed 1 night in Dec 2023
Response from Sara on 4 Jan 2024
Thank you for the 5/5 rating, Miranda. We're thrilled you enjoyed your stay!

10/10 Excellent

Molly, eagle river

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Big, clean and great customer service.
Stayed 3 nights in Dec 2023
Response from Sara on 12 Dec 2023
Thank you for sharing your kind comments, Molly. Our team is honored to receive your praise and hopes to see you again soon!

6/10 Okay

Butch

Stayed 1 night in Dec 2023
Response from Sara on 28 Dec 2023
Thank you for sharing your rating, Butch. We are saddened to see your experience fell short of five stars. We hope you return and give us the chance to ensure you have a more enjoyable stay!

10/10 Excellent

chief bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk, Bella, was the kind of face that I needed to see that day! Her cheerful and helpful attitude told me that our stay was going to be good. I was right! keep doing it Bella! You're the Ambassador of the Business! Thank you.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sara on 5 Dec 2023
Thank you for your 10/10 rating. We hope to see you again soon!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our second stay here confirmed this is now a favourite.
Stayed 1 night in Nov 2023
Response from Sara on 1 Dec 2023
Thank you for sharing your thoughts, Carol. We are honored to be among your favorites and we hope to welcome you back soon!

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility. Self serve breakfast was exceptional with many options. I would recommend this and stay here again.
Stayed 1 night in Nov 2023
Response from Sara on 29 Nov 2023
Thank you for your kind words and confident recommendation, Clyde. Our team is proud to have earned your approval; we hope to see you for more delicious breakfasts soon!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Excellent breakfast. Enjoyed our stay.
Stayed 1 night in Nov 2023
Response from Sara on 29 Nov 2023
Thank you for your kind comments, Amy! We hope to see you again soon!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
a much needed hotel for The Dalles
Stayed 1 night in Nov 2023
Response from Sara on 29 Nov 2023
Thank you for saying so, Michael. We agree!

10/10 Excellent

TERRY

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Well run. Very clean. Awesome breakfast. Good beds.
Stayed 5 nights in Nov 2023
Response from Sara on 20 Dec 2023
Thank you for your kind comments, Terry. We hope to see you again soon!

10/10 Excellent

Jaklyn

Stayed 1 night in Nov 2023
Response from Sara on 14 Dec 2023
Thank you for the 5/5 rating, Jaklyn! We hope you return soon!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was so fast and they were so friendly. The room felt and looked well cleaned.
Stayed 1 night in Nov 2023

10/10 Excellent

Tracy, Weiser

Travelled with partner
Staff was friendly. Check in was fast and easy.
Stayed 1 night in Nov 2023
Response from Erin on 14 Nov 2023
Thank you for your comments, Tracy. We hope to welcome you back soon!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very nice!
Stayed 1 night in Oct 2023
Response from Sara on 5 Nov 2023
Thank you for your kind compliments, Kenneth. We're delighted you had fun with us!

10/10 Excellent

Randal, Oklahoma City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and welcoming staff. Clean rooms. Location just a bit off the Main Street and parking lot could be a bit more well lit.
Stayed 1 night in Nov 2023

10/10 Excellent

thanmai

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Oct 2023
Response from Sara on 27 Oct 2023
Thank you for your kind comments, thanmai! We're delighted to hear you were pleased with your experience!

8/10 Good

Austin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sara on 5 Nov 2023
Thank you for sharing your review, Austin. We hope you return and give us the chance to earn your 5/5 impression!

10/10 Excellent

Tirthankar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sara on 5 Nov 2023
Thank you for the stellar rating, Tirthankar! We hope to see you again soon!

10/10 Excellent

LOREN, LONGVIEW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY PEASEFULL I WILL GO BACK.
Stayed 1 night in Sep 2023
Response from Sara on 3 Oct 2023
Thank you for your comment, Loren. We're delighted you had a restful visit!

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sara on 3 Oct 2023
Thanks for the perfect rating, Rachel! We hope to see you again soon!

10/10 Excellent

Sadie

Stayed 1 night in Sep 2023
Response from Sara on 22 Sept 2023
Thank you for the 5/5 rating, Sadie! We hope to see you again soon!

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sara on 14 Sept 2023
Thank you for the stellar rating, Aaron! We're delighted you enjoyed your visit and we hope to see you again soon!

8/10 Good

Romy

Liked: Staff & service, property conditions & facilities, room comfort
This is a great hotel with great rooms and comfortable beds. The breakfast was lacking decent food- juice machine out of order and not very clean as there was a hair on the plate by the buffet. Other than that, all else was good.
Stayed 1 night in Sep 2023
Response from Abby on 13 Sept 2023
Thank you, Romy, for sharing the details of your experience. That you enjoyed your stay overall is great to hear! We are disappointed, however, that our breakfast fell short of expectations. We are deeply committed to quality improvement; while our offerings are limited by Marriott standards, we will be sure to keep your observations in mind as we improve in the future. Thank you so much for choosing us! We hope to have the chance to welcome you again soon!

10/10 Excellent

Stevyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car broke down and we were able to check in late in the evening without a reservation. The staff were friendly, and the room was clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sara on 5 Sept 2023
Thank you for the 10/10 rating, Debbie! We hope we see you again soon!

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Customer service and care. Extremely clean. Great breakfast
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were in town for my son’s wedding. The staff were great and wished us a fun time at the wedding.
Stayed 2 nights in Sep 2023
Response from Abby on 5 Sept 2023
Thank you for your friendly comments, Jennifer! We appreciate your kind words for our team and we wish your son all the best in his new marriage! We hope to see you again soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay
Very clean hotel. Great staff with amazing customer service. I stay her almost weekly for part of the year- its a terrific option.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it. Liked the room and hotel breakfast. Especially liked the laundry room and service! Also allowed to check in early.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sara on 16 Aug 2023
Thank you for the perfect rating! We’re thrilled you enjoyed your stay!

6/10 Okay

Matt

Travelled with family
Liked: Staff & service, property conditions & facilities
Property is nice staff is good but its expensive and the breakfast is horrible
Stayed 2 nights in Aug 2023
Response from Sara on 14 Aug 2023
We're disheartened our breakfast didn't provide a better value and appreciate you letting us know, Matt. We hope you enjoyed the rest of your visit and look forward to welcoming you again.

6/10 Okay

Matt

Travelled with family
Liked: Staff & service, property conditions & facilities
This Hotel is expensive! But it is new a d clean. We have stayed here many times in the past and it is always nice. Although their breakfast used to be decent but now it is horrible!!!
Stayed 1 night in Aug 2023
Response from Sara on 14 Aug 2023
Thank you for returning, Matt; and for sharing your feedback. We're disappointed our breakfast fell short; and though we're limited by our Marriott brand standards, we always appreciate hearing suggestions from our guests. Thanks again for your visit and your comments, we hope to welcome you back soon!

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sara on 22 Sept 2023
Thank you for sharing your rating, Kevin! We hope to have the opportunity to welcome you back and win your 5/5 impression!