Search Hotels by Relais & Chateaux in The Carolinas

"Check at the front desk was friendly and prompt, unfortunately we had issues right after we got into our room and went to use the bathroom, toilet handle was completely broken. The front desk agent called for maintenance to fix it, it took longer than expected for them to arrive, then we had to stay in the room while he went to get a new part, after that was fixed the sink backed up. I went back to the front desk to ask for assistance getting a new room. The sweet young lady moved us to the next floor up matching the same room from our reservation. The room was nice, yet felt old and slightly run down. The shower was a nightmare, zero water pressure and took forever to get hot water running, and the mold in the grout was disgusting! The tv in the room had horrible reception and the picture went in and out all 3 nights of our stay. Also we were moved to the top floor and shortly after the elevator stopped working, leaving only one for the whole property to use. Thankfully we are active and able to climb flights of stairs. We were on the Marina side, the pool wasn’t heated and the hot tub/spa area was under construction making it unavailable for use. The bar was small and crowded with families, toddlers running around, not making it the ideal place to relax and enjoy a cocktail. The restaurant on the property was nice. Never got to use the hotel shuttle because it was always super crowded. "

"It was rust in the fridge, whoever stay in there befire us left a cup in the oven, the pillow case had stains on it, the pull out couch was not up to date, didnt luke it at all . I only stayed because i brought my grandkids to have fun. The price i payed for the room was not worth it"

"Everything was clean and stocked the pools were fun and the gym was nice the staff was excellent "

"Definitely not a 4 star"

"If your thinking its a 5 star hotel this isnt the place for you. Could the rooms been a bit cleaner? Yes a bit more updated? Yes. But for the money my kids had an absolute blast. Workers there were great, room service was awesome and the beach was perfect. Will 100% be back "

"Hotel was amazing, however… They were working on the beach. All night all we heard was the beeping from the bulldozers. It would have been nice to know the beach was closed off in the area behind the hotel. Otherwise the hotel was great (minus the no sleep). "

"had a blast"

"This hotel is in a great location and has lots of good amenities weather permitting. When we arrived we were able to check in a little before the check in time of 4pm which was nice. Once we got in the room, there were hairs and crumbs on the floor which made me feel like our room hadn’t really been cleaned. The next morning we were woken up at 7:30 to someone repeatedly tapping on our door saying room service. The next morning, we were woken up before 7:30 to 10 minutes of vacuuming right outside our door. "

"Great place to go and relax at. They have a lot of awesome pools. Like 6 pools, 3 inside and 3 outside. That includes 2 hot tubs. Also it's just a walk to the beach. Lots of shopping place to go to, also just a walk away."