Search Hotels Near The Blue Mountains Town Hall, The Blue Mountains

"The room was in great need of a complete renovation. The one bed had broken bed frame or mattress- had a significant lean. The bathroom was gross. Mold and hair on the floor. Dirty cloth left in the shower. Leaky pipes under open sink, brown stain on floor. No vent in the bathroom. Stayed 2 nights. Second day requested a new coffee maker as one in room was not working. Also asked for carpet to be vacuumed (we had a ground level room and had been using the patio) because there was sand tracked in from the patio. Requested patio be swept and garbage (that was already there) be picked up - cigarette butts,paper coffee cups,lids,2beer cans and a pet poo bag. Front desk told us, absolutely. The housekeeper does a daily refresh. Well…it was not enough. Beds could have been made nicer, patio not swept, garbage still around patio, carpet not vacuumed, dirty towels still in the shower on the floor, hand towel not changed, bathroom garbage not changed. But we did get a working coffee maker It was great that this hotel had an indoor pool and outdoor hot tubs- but they need a HUGE remodel. The pool deck is very worn,pool had a bathtub ring around the edge, broken and missing tiles on pool edge,a poo smell ?? While in the pool. Hot tub needs a super clean and new wood along edge. Definitely needed a soapy shower as there was a sticky slimy feel left on skin. Outdoor hot tubs - need a net to scoop out the flies that go in. Garbage and beer cans clearly visible around tubs in low bushes."

"Great for everything! "

"The hot tub was nice but crowded"

"Polite and very helpful staff. Beautiful view overlooking Thornbury harbour. Well appointed room. Any problems dealt with efficiently immediately."

"Beautifully clean and comfortable. Loving place all around."

"Placed suited our needs. The unit we were assigned is definitely due for some upgrading. I know some units were staged and updated within the complex, the place we had needs some money reinvested into it. "

"Lovely hosts and a wonderful place to stay! Had such a fun time staying in the cabin, it’s an awesome experience I recommend anyone trying. I will definitely be coming back! Thank you Boho Beaver for hosting a great time. "

"The unit is nice for a family. It’s comfortable. The location is fine. A couple of comments to improve the service: The kitchen utensils and other stuff we not clean. Particularly forks and knives had to be washed before we used them. The drawers have crumbs or something else. Also, we had questions about the facilities but we could not reach the administrators the day before or the day of our arrival The phones are not answered and the AI help does not work. "