Search Hotels by Sonesta Hotel in Texas Gulf Coast from ₹5,286

"Amazing stay, smells good , good staff , nice view , nice room , delicious breakfast "

"Rooms were out dated and not really kept up with. Had mystery stains on the ceiling and floors"

"Clean room, quiet "

"Great Breakfast but they run out of food early a couple of days "

"Yes"

"Friendly staff and very clean place. Shuttle was great to ports. "

"When I arrived, they had overbooked the double queen bedrooms, and we had to stay in a king room with a cot for three people. They offered a $50/night discount, but when I went to check out, they stated it should have only been offered $150 to spend on hotel amenities. I was informed I had to call Hotels.com to have them confirm the discount and then the Royal Sonesta would credit my balance. Eventually, Hotels.com was able to credit me one full night and I did not have to communicate with Royal Sonesta any further. Additionally, during check-in it was not explained to us that we needed to select ahead of time that we wanted our rooms cleaned, so that did not occur during our stay. We had to ask for additional blankets/bedding for the cot as you could feel the springs in it. Our bathroom did not have an air vent. Overall, I wouldn't stay here again when visiting Houston, but was very thankful that Hotels.com was able to credit me for one night given our room situation. "

"Don't waste your money. There's nothing "resort" about this place. It took 55 minutes to get checked in and, mind you, it's not yet the busy period. Two staff were checking in with several waiting. Check in staff also serve as the hotel store staff - the people checking in before us wanted to purchase something so that adds 15 min. They advertised an "all inclusive" package of drink and food coupons for $50/day/person. We added it and had to wait 20 mins so the manager could "enter the coupons" on the stay. We made this same purchase at the Hilton next door before and were immediately given the coupons wat check in, so why advertise if it's not ready to offer. The room was okay - not great, not terrible. The air conditioner made a loud, long noise every 5 minutes. We had no towels in the restroom to shower with and when we tried to call reception, the phone didn't have a direct line or directions on how to contact reception. I called from my cell phone hung up after it rang for 4 minutes. I went downstairs and got in line to request towels. I was told there's no direct line to reception - we had to call in, but there's no information saying this on the phone or in the room. Two outlets near the bed did not work. The pool is NOT a resort pool or as shown online - it's tiny. The patio and back deck are the only nice parts. If all you care about is beach access, it's a good stay. If you expect a nice experience, don't bother. Disappointed we chose this for our birthday stay."

"Beautifully classic, elegant and well-maintained hotel in the heart of Downtown Houston with excellent staff, Nelli, Mark and Brandon were out of this world. I would definitely return over and over again, amazing service all around."