Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews of Sleep Inn Terre Haute University Area

2.5 out of 5
Sleep Inn Terre Haute University Area
3070 S 1ST STREET, Terre Haute, IN

Reviews

8.0

Very good

Rating 10 - Excellent. 224 out of 570 reviews" "
Rating 8 - Good. 197 out of 570 reviews" "
Rating 6 - Okay. 73 out of 570 reviews" "
Rating 4 - Poor. 34 out of 570 reviews" "
Rating 2 - Terrible. 42 out of 570 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Glenn

Liked: Cleanliness, staff & service
This property is clean but getting old with a mediocre breakfast.
Stayed 1 night in May 2024

8/10 Good

Roshanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close it was to gas stations and starbucks. I wished the property allowed late check out on the weekends.
Stayed 1 night in May 2024
Response from Manager on 25 May 2024
Hello Roshanna,We are glad you found our hotel's location convenient for your needs. For special requests, we recommend reaching out to our management team directly for assistance with accommodations like late check-out options. Thank you for sharing your feedback with us.

10/10 Excellent

Raymond

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Friendly staff. Stay here every time we are in the area.
Stayed 1 night in May 2024
Response from Manager on 20 May 2024
Hello Raymond,We're thrilled to hear you enjoyed your stay and found our staff to be friendly. It's wonderful to know that you are a returning guest. Your loyalty means a lot to us, and we look forward to welcoming you back on your next visit to the area.

8/10 Good

Frank

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Manager on 19 May 2024
Hello Frank,We're glad you had a pleasant stay with us! Please feel free to reach out to us if you have any feedback to share so we can continue to improve our services.

10/10 Excellent

Jordan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 19 May 2024
Hello Jordan,We're thrilled to hear you had a wonderful stay at our hotel! We look forward to welcoming you back again soon.

6/10 Okay

Judy

Business traveller
Disliked: Property conditions & facilities
The carpet looks like it has not been replaced in many years.
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Judy, We appreciate your feedback regarding the carpet and have shared your comments with the management team for future improvements.

2/10 Terrible

Tim

Disliked: Cleanliness, property conditions & facilities
Had bed bugs.
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Tim, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 Terrible

Juli

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst property we ever stayed at. First they charged $300/night when it’s normally $100/night. Our window in our room was shattered, there were dirty towels in our room, the bathroom door wouldn’t close, someone was smoking pot on our floor, no coffee at 730 am, excessive room was dirty, no towels and bike was broken. The hotel smelled terrible. Worst hotel experience ever and extreme price gouging.
Stayed 2 nights in May 2024
Response from Manager on 14 May 2024
Hello Juli, We regret to hear about your disappointment during your recent stay. Our prices can fluctuate based on demand, and we apologize for any inconvenience caused. Feedback regarding your room concerns has been noted for our improvement. We take all necessary steps to maintain a pleasant environment for all our guests. Thank you for bringing this to our attention.

8/10 Good

anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price, clean, friendly staff
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello anthony,We appreciate your positive feedback on our pricing, cleanliness, and staff friendliness. Your satisfaction is important to us and we are glad you had a great experience during your stay. Thank you for staying with us and we hope to welcome you back in the future.

4/10 Poor

abraham

Disliked: Cleanliness, staff & service, property conditions & facilities
Humid
Stayed 1 night in May 2024
Response from Manager on 11 May 2024
Hello abraham,We're sorry to hear you found your room humid during your stay. Guest comfort is important to us, and we appreciate your feedback to help us improve our services. Your experience will be shared with our team for review and necessary actions to be taken. We hope you would consider giving us another opportunity to host your stay in the future.

8/10 Good

Michael

Liked: Cleanliness, staff & service
The area was industrial
Stayed 1 night in May 2024
Response from Manager on 11 May 2024
Hello Michael,We appreciate your feedback and apologize for any inconvenience caused by the industrial surroundings. Your comments will be shared with the management team for further review. Thank you for choosing to stay with us.

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big TV
Stayed 2 nights in May 2024
Response from Manager on 10 May 2024
Hello Jason,We appreciate your feedback about the TV size and will share this with our team for future improvements. It is always valuable to hear from our guests. Thank you for staying with us.

6/10 Okay

Matthew

Liked: Staff & service, amenities
This place was a bit funky smell wise. Not necessarily foul, but the room smelled a little weird. It wasnt bad enough to bail, but it was there. Other than that, my stay was good. Breakfast was typical. Waffles, eggs, sausage. Lukewarm food. Im just happy they had peanut butter for my waffle. The limited interaction with staff was fine. Easy check in. Big TV. Best one on my whole stay. Easy to operate. The shower was the largest one and for a big guy like me, i was happy with it. They would increase their stars if they figure out that smell.
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Matthew, We appreciate your detailed feedback on your recent stay with us. We're glad you enjoyed our breakfast options and found our amenities convenient. We will certainly take note of your comments regarding the room's smell to ensure a pleasant experience for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 Excellent

KYLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 20 nights in Apr 2024
Response from Manager on 10 May 2024
Hello KYLE,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon for another fantastic experience!

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in May 2024
Response from Manager on 10 May 2024
Hello Troy,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

6/10 Okay

Christy

Business traveller
Disliked: Staff & service
Poor internet access. I did not have a chair in my room for the desk. They never answered the front desk phone.
Stayed 4 nights in Apr 2024
Response from Manager on 6 May 2024
Hello Christy,We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will share your comments with the team for review and improvement. Should you have any further concerns, please do not hesitate to reach out to our management team directly.

10/10 Excellent

Larry

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Apr 2024
Response from Manager on 4 May 2024
Hello Larry,Thank you for sharing your feedback. We appreciate the opportunity to improve our services for future guests. If you have any further comments or concerns, please don't hesitate to contact our management team directly. We hope to welcome you back in the future for a more enjoyable stay.

8/10 Good

Don

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable. Hot breakfast items were lukewarm (a microwave was available). Pre-fab eggs & sausage were adequate, I guess.
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello Don,We appreciate your feedback on the comfortable bed. Your comments on the breakfast temperature and options have been noted for our improvement. Guest experience is vital to us, and we will address this matter with our team.

8/10 Good

Karolyn

Travelled with partner
Liked: Staff & service, property conditions & facilities
This hotel is off the interstate way back in what looked like a very sketchy area.
Stayed 1 night in Mar 2024
Response from Manager on 4 May 2024
Hello Karolyn, We appreciate your feedback and apologize for any inconvenience. Our hotel's location provides easy access to the interstate for our guests' convenience. If you have any concerns, we recommend contacting our management team directly.

10/10 Excellent

Adam

Stayed 1 night in Apr 2024
Response from Manager on 23 May 2024
Hello Adam,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was definitely nicest hotel around for the price!
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Adam,We are delighted to hear that you found our hotel to be the best value for your money. Our team strives to exceed guest expectations. For future stays, please feel free to reach out to our team for any assistance needed.

6/10 Okay

Jeanette

Stayed 1 night in Apr 2024
Response from Manager on 21 May 2024
Hello Jeanette, We appreciate you choosing to stay with us. We hope you had an enjoyable experience overall and look forward to welcoming you back soon for an even better stay.

8/10 Good

Ian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
very comfortable and close to restaurants but needs better signage for driveway location.
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Ian,We appreciate your feedback on the convenient location and comfort of our hotel. We will consider your suggestion for improved signage for the driveway. Thank you for sharing your experience with us.

8/10 Good

Lesa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
There were some minor things that were broken/run down in our room. Walls are very thin so gears neighbor’s alarm clocks and tv’s. Staff was super kind and helpful.
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Lesa,We appreciate your feedback on your recent stay and are pleased to hear that our staff made a positive impression. Your comments about the room condition and noise level have been noted for future improvements. We hope to welcome you back for a more enjoyable experience.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Matthew,We're delighted to hear that you had a wonderful stay with us! Should you have any additional feedback to share, please don't hesitate to contact us directly. We hope to welcome you back soon for another fantastic experience!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Ian,We're joyful to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another exceptional experience.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was extremely comfortable. However, there was a disturbance in front of our door after 10 pm two men and a woman were arguing very loudly.
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello William,We regret any inconvenience and thank you for highlighting the comfort of our beds. Please feel free to contact management directly to provide more detailed feedback on your stay.

10/10 Excellent

Nikita

Stayed 1 night in Apr 2024
Response from Manager on 13 May 2024
Hello Nikita,We are excited to hear that you had a wonderful stay with us! Your satisfaction is our top priority, and we hope to welcome you back soon for another excellent experience.

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
When you first walk in that furniture is so dirty it’s a wonder anyone sits on it. That is the first thing people see when entering and that should not be the look. I really don’t
Stayed 2 nights in Apr 2024
Response from Manager on 23 Apr 2024
Hello Yvonne, We appreciate your feedback regarding the cleanliness of the furniture in our lobby. We strive to continuously improve and provide a welcoming environment for all our guests. Your comments will be shared with our team for further review and consideration. Thank you for bringing this to our attention.

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel & rooms were absolutely spic and span clean. The staff was friendly & knowledge. The free breakfast was very good with waffles, eggs, sausage, biscuits & gravy, bagels & cream cheese, fresh fruit, cereal, oatmeal packets & coffee. Very well renovated.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Peggy,We appreciate your positive feedback on our cleanliness, friendly staff, and delicious breakfast offerings. We're delighted to hear you enjoyed your stay and found our hotel well-renovated. Your satisfaction is our priority, and we hope to welcome you back in the future.

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite suitable for weekend business trip
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Gary,We are delighted to hear that our hotel was a suitable choice for your recent business trip. We strive to provide a comfortable and convenient stay for all our guests. Your feedback is greatly appreciated as we continuously work to enhance our guests' experience. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

6/10 Okay

Gerald, Terrebonne

Travelled with partner
This hotel needs some “love”…what I mean is a little freshing up. It DOES HAVE an elevator although some reviews I read led me to believe otherwise therefore we asked for a room on the 1st floor when there was no need to. They have luggage carts which we needed. The friendly gal at the front desk was happy to accommodate us. We enjoyed a walk over to Cracker Barrel as it was a beautiful evening. We also enjoyed their full breakfast with scrambled eggs and sausage rounds, as well as yogurts, fruit and waffles. Our sleep was deep and sweet after a long day of travel. Thank you!!
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Gerald,We appreciate you taking the time to share your detailed feedback with us. It's great to hear you were able to enjoy the hotel amenities like the elevator and luggage carts, and that our front desk staff provided friendly service. We're thrilled you enjoyed the nearby dining options and our breakfast offerings. We hope you had a restful night's sleep and look forward to welcoming you back in the future.

6/10 Okay

Maryann

Travelled with partner
Disliked: Amenities
Property itself mostly surrounded by parking lots. Quick drive gets you to numerous dining options and puts you in the middle of everything
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Maryann,We're delighted to hear you found our hotel conveniently located near various dining options and attractions. Your feedback is valuable, and we appreciate you taking the time to share your experience with us. We hope you had a pleasant stay and look forward to welcoming you back in the future.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, small hotel, worth the price especially if you just need a place to sleep. Large rooms!
Stayed 2 nights in Apr 2024
Response from Manager on 20 Apr 2024
Hello Shannon,We're delighted to hear you found our beds comfortable and enjoyed the spacious rooms during your stay. Our priority is to offer a restful experience to all our guests at a fair price. Should you have any further feedback or queries, please do not hesitate to reach out to us.

8/10 Good

Valerie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is quiet and cozy. Very nice atmosphere.
Stayed 5 nights in Apr 2024
Response from Manager on 20 Apr 2024
Hello Valerie,We are thrilled to hear that you found our hotel quiet and cozy, creating a very nice atmosphere for your stay. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Logan

Business traveller
Room was clean but small! The price reflects the area but overall the hotel is awesome for the cost! Would stay again!
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Logan,We're delighted to hear that you found our hotel to be a great value overall. We appreciate your positive feedback and would love to welcome you back for another stay in the future!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent in all areas and services.
Stayed 3 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello Juan,We are delighted to hear that you had an excellent experience with us. Our team strives to provide outstanding service in all areas for our guests. Your positive feedback is truly appreciated. Thank you for choosing our hotel for your stay.

6/10 Okay

James

Travelled with family
Liked: Staff & service, amenities
Rate was good for a quick overnight stay. Bathroom was clean with a nice walk-in shower, however, the floor of the shower was extremely slippery. High risk of falling. At the very least, they should add a grab bar inside the shower.
Stayed 1 night in Apr 2024
Response from Manager on 16 Apr 2024
Hello James, We appreciate your feedback on your recent stay with us. Our team will look into ways to enhance the safety of our showers to ensure a comfortable experience for all our guests. Your suggestion for a grab bar will be considered for future improvements. Thank you for bringing this to our attention.

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for a traveling poker pro
Stayed 2 nights in Apr 2024
Response from Manager on 15 Apr 2024
Hello Christine,We're delighted to hear that you found our hotel to be a great value! We strive to provide our guests with a comfortable stay at competitive rates. If you're ever in town for another poker tournament, we'd be thrilled to welcome you back. Thank you for choosing to stay with us.

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Ruben,We are overjoyed to hear that you had an excellent experience at our hotel. We hope to welcome you back soon for another fantastic stay!

10/10 Excellent

Dan, Rockport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Dan,We are thrilled to hear that you enjoyed your stay with us! We strive to provide a memorable experience for all our guests. If you have any further feedback or would like to share more about your stay, please feel free to reach out to our management team directly. Your comments are highly valuable to us.

6/10 Okay

Michael

Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Michael, We appreciate you choosing our hotel for your stay and we hope you had a pleasant experience overall. If there is anything specific you would like to share about your visit, please reach out to us so we can address any concerns. We look forward to welcoming you back in the future.

6/10 Okay

Katherine

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Katherine, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to share any concerns you may have so we can address them accordingly.

8/10 Good

Lawrence, Overland Park

Liked: Cleanliness, staff & service, amenities
Room is fairly nice but has a hole bashed in the wall at the room entry. There is no place to place a suitcase except on the bed. HVAC system works as expected. Very few outlets available. Always surprised when a refrigerator is in the room but does not have a freezer section. Alarm clock numbers are an acceptable color -- red (green and light blue also okay). Bathroom amenities good (not the bottles hanging on the wall type!).
Stayed 1 night in Apr 2024
Response from Manager on 10 Apr 2024
Hello Lawrence, Thank you for sharing your feedback with us. We appreciate your comments about the room amenities and HVAC system. Your input regarding the suitcase storage, wall condition, and outlet availability will be shared with our team for further review. We are glad you found the bathroom amenities satisfactory.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable, clean
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Michael,We are delighted to hear that you found your stay comfortable and our facilities clean. Your feedback is greatly appreciated and we hope to welcome you back soon for another pleasant experience.

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little difficult to find in the dark. Need better signs for it. But other then that very easy check in and friendly staff.
Stayed 1 night in Apr 2024
Response from Manager on 4 Apr 2024
Hello Mary, We appreciate your feedback regarding the directions to our hotel and will certainly look into improving our signage. We're glad you had a smooth check-in experience and enjoyed the friendliness of our staff during your stay. Your comments help us enhance the overall guest experience.

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room the door just did not lock.
Stayed 1 night in Mar 2024
Response from Manager on 31 Mar 2024
Hello R,We appreciate your feedback and apologize for any inconvenience this may have caused. We recommend future guests to always double-check that their door is securely locked for their safety and peace of mind. Thank you for bringing this to our attention.

10/10 Excellent

Rockie

Stayed 1 night in Mar 2024
Response from Manager on 20 Apr 2024
Hello Rockie,We're delighted to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to contact us directly. We hope to welcome you back soon for another fantastic experience!

4/10 Poor

David

Disliked: Staff & service
No elevator , bath plug missing , staff not friendly
Stayed 1 night in Mar 2024
Response from Manager on 31 Mar 2024
Hello David,We are sorry to hear about your experience. We value your feedback and will address these concerns internally for improvement. If you have any further comments or need assistance, please don't hesitate to contact our management team.

10/10 Excellent

Patrick

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick stop
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Patrick,We appreciate your feedback and are pleased to hear that you found our hotel suitable for your brief stay. If you have any other comments or suggestions, please feel free to share them with us. Thank you for choosing our hotel for your accommodation needs.