"The room was good as was the bathroom. But the heated pool wasn't functioning and it took the better part of an hour to get the sauna working.
Breakfast was good.
A bit more service and tea/coffee facilities in the room would lift the experience. "
"We had a great stay and paid a fair value for a beautiful room with lake and volcanos view. It is true the hotel needs some updating, specially in tje exterior pool, garden and painting. Some interior details were already updated and very nice. We loved the reading room, the poems along the walls and the corridors lights."
"Siempre que voy a Puerto Montt me quedo en ese hotel por su excelente ubicación, estacionamiento su personal de seguridad es muy amable y atento. Siento que han descuidado aspectos como internet no había en la habitación solo en áreas comunes, el servicio sanitario no bajaba bien, jabón y shampoo de mala calidad y escaso, la lámpara de la mesa de noche estaba roto el cable. Poca agua en la ducha. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"The hotel is at a wonderful location, with lake view from my room. I stayed at the cabin section, and the room is super spacious. The only improvement would be the breakfast, as the selection isn't particularly wide, but the food available is tatsy."
"No issues checking in after midnight or getting a taxi to the airport early in the morning. Rooms are similar to what you might get at an airport hotel in the states except that the furniture is higher quality and there's a coffee pod machine. Simple continental breakfast provided, roads around the property can be noisy as locals regularly use their horns, fairly steep hill between the hotel and town centre. Room included mini-fridge and water bottles. Felt more coffee pods could have been provided on a daily basis and the pod machines could have been better (need to tilt the cups to get them under the nozzel). Generally quiet but there can be noise from other guests. Main issues with the room were the lower floors don't have the city / coastal views advertised and they're very dark in the evenings (insufficient lighting). Good wifi, very helpful front desk staff."
"La estadía en Novotel fue placentera, el acceso directo al mall ayuda a tener todo cerca. Además la locación es perfecta para caminar a diversas atracciones alrededor del centro de Puerto Montt "
