Rooftop terrace
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Reviews of DWO Nopal

3 out of 5
DWO Nopal
Calle San Juan 17, Puerto de la Cruz, Tenerife

Reviews

9.6

Exceptional

Rating 10 - Excellent. 66 out of 85 reviews" "
Rating 8 - Good. 15 out of 85 reviews" "
Rating 6 - Okay. 3 out of 85 reviews" "
Rating 4 - Poor. 1 out of 85 reviews" "
Rating 2 - Terrible. 0 out of 85 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here. The property is clean and beautiful. The streets quiet down after 10 pm. The breakfast was also very good.
Stayed 6 nights in Apr 2024

10/10 Excellent

Kerry-Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

10/10 Excellent

Kerry-Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Stephen Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 6 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean Hotel star friendly breakfast nice
Stayed 4 nights in Oct 2023

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accomadation was excellent, friendly staff, clean and modern. roof top terrace an bar amazing only downfall, they do not supply iron and ironing board, we had to go and buy a iron
Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Amenities
Perfect city stay, great value…
Stayed 1 night in Jul 2023
Response from DWO Nopal on 17 Aug 2023
Dear Christopher. Thank you for giving us a rating. perfect and for recommending our hotel to other travelers. We are sure of that all our hotel staff enjoyed attending to your needs as much How did you enjoy your stay? Greetings!

10/10 Excellent

Rumiana, fresno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is awesome, however there is no parking. They advertise nearby free parking but there is never space to park. I did find a paid parking about 10 minutes away - $15/day - that solved my parking problem. The hotel is in the middle of everything. Nightly strolls and a glass of sangria - I would recommend (even with the parking issue)
Stayed 10 nights in Jul 2023
Response from DWO Nopal on 17 Aug 2023
Dear Rumiana. Thank you for giving us a rating.perfect and for recommending our hotel to other travelers. We are sure of that all our hotel staff enjoyed attending to your needs as much How did you enjoy your stay? Greetings!

6/10 Okay

Kevinv

Stayed 1 night in Jun 2023

10/10 Excellent

Yanela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property exceeded our expectations, it is right in the center of everything. The rooms are clean and well kept, the property seems modern. Miguel at the front desk was great, as well as the other employees. I would definitely stay here when in Puerto De La Cruz again!
Stayed 9 nights in May 2023
Response from Dwo Nopal on 27 May 2023
Dear client, Thank you very much for your opinion. All of us who work here are extremely pleased to know that our clients have enjoyed their stay with us. We hope to see you again in our establishment.Kind regards.DWO Nopal Hotel

10/10 Excellent

Rosie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a perfect stop in Puerto de la Cruz. Lots of public parking at the beach in walking distance. Great breakfast with gluten free options and alternative milks. The best thing was the terrace where you eat breakfast. Incredible view of Teide and the sea, and a pool with barely anybody around at this time of year.
Stayed 2 nights in Apr 2023
Response from Dwo Nopal on 13 Jun 2023
Dear Rosie, We are glad to know that you have enjoyed our facilities and the kindness of our staff. Thank you very much for your opinion. All of us who work here are extremely pleased to know that our clients enjoy their stay with us. We hope to see you again in our establishment.Kind regards.Dwo Nopal hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from DWO Nopal on 13 Mar 2023
Dear customer, Thank you for your assessment as it is very important to us. Our staff is characterized by its closeness and kindness and every day works hard so that our clients leave happy for having chosen us.We hope to see you soon in our establishment.Kind regards.Dwo Nopal TEAM

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel to be a great base for our trip. Really friendly staff, all the basics done very well, very clean and modern. Would absolutely recommend.
Stayed 5 nights in Feb 2023
Response from DWO Nopal on 13 Mar 2023
Dear Terry,We would like to thank you for choosing us as your Hotel during your recent visit to Tenerife and for taking a few minutes after your return to convey your opinion.We are glad to know that you liked the facilities of our newly renovated hotel and appreciate our friendly staff, and thank you very much for recommending us.Kind regardsDWO Nopal Hotel

10/10 Excellent

W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023
Response from DWO Nopal on 13 Mar 2023
Dear customer, Our company considers that customer satisfaction is an absolute priority, and with ratings like yours, we are proud as a Hotel. We always look for opportunities to exceed the expectations of each of our customers. We will be delighted to welcome you on your next visit to Puerto de la Cruz.Thank you very much and best regards Dwo Nopal Hotel

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel. Rooms facilities of good quality, including the beds. Central location. Good breakfast, nice selection.
Stayed 4 nights in Feb 2023
Response from DWO Nopal on 13 Mar 2023
Dear PaulThank you very much for your comment. We share the opinion that all the rooms are perfect for resting and our terrace is ideal for taking a relaxing time enjoying the pool and our wonderful views.We hope to see you again in our establishment.Kind regardsDWO Nopal Hotel

8/10 Good

Bryan

Liked: Cleanliness, staff & service, room comfort
Nice hotel in the heart of the old town
Nice hotel with contemporary decor adjacent to / in the old part of the town. Staff were friendly and helpful. The tech needs some attention - pictuer on TV kept breaking up and had to be fixed a couple of times. Wi-Fi coverage could be better. Would stay again if back in Puerto de la Cruz.
Stayed 7 nights in Dec 2022

10/10 Excellent

Kristin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a hotel. Minimalist but has everything you need. It’s also situated in a very convenient location with many restaurants and things to see nearby including beaches and Loro park! The breakfast has a fantastic selection and the view from the rooftop restaurant is amazing. Staff are courteous and helpful and the price is super reasonable! I highly recommend DWO Nopal!

8/10 Good

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One day the air conditioners did not work. The room was very hot. .

10/10 Excellent

Henri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Staff all very professional and friendly. Very clean room, comfy beds, relaxing atmosphere and lovely rooftop terrasse with pool (though I did not use it). Good breakfast. Very well located. They do a very nice job. I would certainly recommend!

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd stay at the hotel, I chose to stay again as it is in a great location, the rooms are clean and comfortable, and the breakfast is really good.
Stayed 7 nights in Mar 2022
Response from Dwo Nopal by Checkin on 21 Mar 2022
Thank you for your comments and opinions about our hotel. We are a newly renovated hotel and we are working to improve our facilities and services to make your stay even more pleasant. We share your opinion about the location, very central and at the same time very quiet for rest. Without a doubt, a "top" plan to enjoy the beauty of Puerto de la Cruz and its gastronomic environment. Thank you very much and best regards Dwo Nopal TEAM

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant
Overall a pleasant experience, no parking close by unfortunately so it's at least a 10minute walk with cases to a car park that is not secure. The rooftop pool is nice but there is no bar service, it would add a lot of there was.
Stayed 1 night in Jan 2022
Response from Dwo Nopal by Checkin on 5 Jan 2022
Dear customer, thank you very much for taking your time, to give your assessment of our hotel, unfortunately we are in a pedestrian area, but fortunately we do not have car traffic on the street where we are located, as for the pool bar, we are in a Pandemic situation, and that makes us be a little more cautious, because without a doubt, as you say the Rooftop Terrace is a wonderful place with panoramic views of Mount Teide, we hope to see you again soon at our Hotel on your next vacation, Receive a cordial greeting DWO Nopal Team

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel in a really good central location. The staff were very friendly and helpful. The terrace had great views and it was a lovely way to start the day, enjoying a delicious breakfast overlooking the volcano. I travel to Tenerife a few times a year when I can so I will definitely stay here again.
Stayed 8 nights in Dec 2021
Response from Dwo Nopal by Checkin on 22 Dec 2021
Apreciado Naomi Gracias por tomarse el tiempo para compartir su experiencia con nosotros. Nos alegra saber que nuestros clientes se van muy satisfechos de nuestro hotel. Agradecemos sus comentarios sobre el personal, la limpieza y la terraza “rooftop” con piscina, y coincidimos con lo maravillosas que son las vistas panorámicas desde la azotea. Sin duda, es un plan "top" para disfrutar de la belleza de Puerto de la Cruz. Saludos Dwo Nopal Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an excellent location. The staff are very friendly. What we did not like was that the hotel does not have parking lot.
Stayed 2 nights in Aug 2021
Response from Dwo Nopal on 18 Aug 2021
Dear Customer, Thank you for taking your valuable time to leave your comments about our hotel. We hope you will choose us in a future to enjoy with us again. Best regards, Dwo Nopal by Checkin

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful.
Great location. Great service. Very friendly. The roof top pool is stunning and very welcome. We would stay again.
Stayed 2 nights in Aug 2020
Response from Dwo Nopal on 20 Aug 2020
Dear Customer From the Dwo Nopal Team, we want to thank you for your comments and opinions. We are pleased to know that your stays have been satisfactory and to your liking. We hope to see you again at our Hotel and to make your stay a new experience. Best regards

10/10 Excellent

AnAbsalureGem, Maidstone, Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is undergoing a complete renovation indeed only a few bedrooms had been completed when we stayed. The quality of the furnishings, bedding and towels are top quality. I am surprised that it is shown as 3*. It deserves higher. I can only presume it will be upgraded when the renovations are complete. The staff from the manager down are excellent. Very friendly and efficient. The breakfast is superb. Well worth having. The location is fantastic. In a pedestrian area within sight of the sea. About 10 minutes walk away from the massive hotels that dominate the resort. We will definitely return. The price was really cheap. I am sure when fully open that this will rise. Definitely worth more.
Stayed 4 nights in Mar 2020

10/10 Excellent

Giuseppe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quality/price. Excellent breakfast with many options and variety.
Stayed 7 nights in Apr 2024

8/10 Good

Binta

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

Gérard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 6 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención por parte del personal, asi como el diseño y las instalaciones eran muy bonitas y cuidadas. Muy recomendable.
Stayed 2 nights in Apr 2024

8/10 Good

Katrin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the very center and surrounded by really nice restaurants. Stunning view from the rooftop terrace. Very friendly and helpful reception staff. The breakfast was good but the ladies there seemed overburdened from time to time and showed a lack of kindness.
Stayed 13 nights in Mar 2024

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Pleun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and modern hotel with good service. nice rooms and the breakfast is great. the location is perfect and you can park for free nearby. the only areas for improvement are that the rooms are a bit noisy (particularly the noise from outside and the cleaning trolleys in the corridor early in the morning) and that the beds move apart during the night because they are so light. In addition, the mattresses are quite hard. Despite that, a very pleasant stay.
Stayed 5 nights in Mar 2024

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est parfaitement situé dans le centre de Puerto de la Cruz. Facilement accessible et à quelques minutes seulement des restaurants et cafés. Nous avons apprécié le rooftop, idéal pour prendre le petit déjeuner ou un cocktail en soirée. La chambre est bien équipée et le personnel est aux petits soins. Bref, nous avons passé une semaine parfaite au Dwo Nopal !
Stayed 7 nights in Mar 2024

10/10 Excellent

Andreas, Leverkusen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, centrally located hotel with a roof terrace and pool, as well as very friendly and helpful staff. Very recommendable!
Stayed 7 nights in Feb 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Dec 2023
Response from DWO Nopal on 14 Feb 2024
Dear RonaldThank you for rating our hotel positively.Best regardsDwo Nopal Team

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erinomainen hotelli!!
Erittäin hyvä majoitus, huone ilman parveketta oli hieman pimeä , mutta itse valittu. Parvekkeellinen huone olisi ollut vielä mukavampi. Aamupala aivan loistava ! Sijainti hyvä, keskustan ytimessä. Suosittelen !
Stayed 5 nights in Dec 2023

10/10 Excellent

Francoise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from DWO Nopal on 14 Feb 2024
Dear FrancoiseThank you for rating our hotel positively.Best regardsDwo Nopal Team

10/10 Excellent

Eveline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches, kompetentes Personal. Saubere Zimmer, grosse Dusche. Zentral und doch ruhig gelegen.
Stayed 7 nights in Nov 2023

10/10 Excellent

Karl-Heinz

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War einfach super 👍
Stayed 2 nights in Oct 2023

10/10 Excellent

rafael v

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
el mejor hotel calidad precio de Tenerife
el hotel esta muy bien ubicado, y la habitación y el baño son muy confortables. No creo que se pueda encontrar mejor relación calidad precio en el Puerto de la Cruz
Stayed 1 night in Oct 2023

10/10 Excellent

patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel calme et sûr dans un quartier animé.état impeccable et bon petit déjeuner
Stayed 10 nights in Oct 2023

10/10 Excellent

Picard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tophotel i Puerto Cruz
Et rigtigt dejligt hotel i hjertet af Puerto Cruz. Let adgang til gode restauranter og barer. Tæt på havnen og fine muligheder gode spadsereture i byen. Fantastisk god morgenmad og meget venlig betjening. Hotellet har en tagterrasse med pool og afslapningsområde. Det er rigtigt dejligt god udsigt over hav og opland - og Teide! Værelserne med terrasse er godt udstyret, og pæne badeværelser med bruser og pæn sanitet. Gode senge og rent. Et tophotel med god og venlig betjening, til en fornuftig pris. Vi har boet flere steder i byen, og på gode hoteller, men dette slår de andre! Parkeringsmulighederne omkring hotellet er dog vanskelige, men det er vanskeligt at have bil i byen!
Stayed 3 nights in Oct 2023

10/10 Excellent

Joaquin Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Contenta
Stayed 6 nights in Sep 2023

10/10 Excellent

Hind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Super welcoming and friendly staff! Very modern
Stayed 3 nights in Sep 2023

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best personal
Stayed 2 nights in Sep 2023

10/10 Excellent

Jean-françois, SALON DE PROVENCE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfaitement placé au centre ville pour tout faire à pied. Pas de parking car rue semi piétonne mais parking public et un autre payant à proximité Personnel à l'ecoute et chambre confortable. Manque juste une bouilloire niveau équipement Tres bon rapport qualite prix avec un petit dejeuner buffet complet Chambre
Stayed 4 nights in Sep 2023

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 3 nights in Aug 2023
Response from DWO Nopal on 17 Aug 2023
Estimado Armando, Gracias por su comentario y por haber elegido nuestro hotel. Celebramos que haya disfrutado de su estancia y esperamostenerle de nuevo en nuestro hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo maravilloso, como siempre!!!
Stayed 2 nights in May 2023
Response from Dwo Nopal on 13 Jun 2023
Estimado cliente, Muchas gracias por dedicar parte de su tiempo para escribir este comentario tan gratificante y positivo sobre nuestro establecimiento. Nos complace leerle y saber que para usted fue una decisión acertada elegirnos. Esperamos verle pronto de nuevo por nuestras instalaciones, para poder agradecerle en persona su opinión, y volver a prestarle un magnífico servicio. Un saludo cordial. DWO Nopal Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023