Superior Duplex, 2 Bedrooms | Balcony view
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Reviews of Club Tenerife

3 out of 5
Club Tenerife
Los Diamantes Fase II, Calle los Angeles, Los Cristianos, Arona, Tenerife

Reviews

8.2

Very good

Rating 10 - Excellent. 94 out of 291 reviews" "
Rating 8 - Good. 139 out of 291 reviews" "
Rating 6 - Okay. 41 out of 291 reviews" "
Rating 4 - Poor. 14 out of 291 reviews" "
Rating 2 - Terrible. 3 out of 291 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elise Michelle Nygård

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean nice big rooms
Stayed 14 nights in Mar 2024
Response from Club Tenerife on 26 Mar 2024
Dear, thank you for leaving us a review, It is very important for us. Hope to see you soon again. Regards, Team Reception Club

8/10 Good

Roger

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not far from local Restaurants & Bars
Stayed 8 nights in Mar 2024
Response from Club Tenerife on 25 Mar 2024
Thank you for choosing our complex, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. We look forward to welcoming you back in the future. Many thanks

10/10 Excellent

Gary

Stayed 9 nights in Nov 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness
This property is clean and the apartments are spacious. The pool area could do with some TlC albeit my children had a great time and enjoyed the holiday. Air conditioning would be a great attribute to the rooms
Stayed 8 nights in Oct 2023
Response from Reception Club Tenerife on 10 Nov 2023
Dear Guest,Thank you so much for your comments.We hope that you will come back and visit us again.Kind regards.Beya.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness
Nice basic appartment in a good location.
Enjoyed our holiday here. Some furniture was quite old, but the apartment was very clean when we arrived and serviced well once mid-holiday. Quite a large balcony, spacious rooms for the money and no-frills comfortable. Location very good with a well stocked mini market next door and a few good restaurants and a food market within a few minutes walk. Beach a bit further but we had a car and on-street parking was easy close-by. Pool bar was very good with surprisingly good quality daily food specials and great value drinks. We arrived quite late in the evening and it was very quiet, dark and reception was closed. But the property had sent clear instructions for how to collect our keys. I didn't have high expectations and my first impressions weren't great, but we all (2 adults, 2 kids) really liked this place.
Stayed 7 nights in Oct 2023
Response from Reception Club Tenerife on 10 Nov 2023
Dear Guest,Thank you so much for your comments.We hope that you will come back and visit us again.Kind regards.Beya.

6/10 Okay

Jamie

Travelled with family and small children
Liked: Cleanliness, amenities
A bit dark and loungers right outside our patio doors and seating area so no privacy but was always out so not to bothered really property was clean and tidy very warm but fans provided to cool us down and excellent wifi
Stayed 7 nights in Jul 2023
Response from Reception Club Tenerife on 3 Aug 2023
Dear Guest,Thank you so much for your comments.We apologize for any inconvenience you had during your stay.We hope that you will come back and visit us again.Kind regards.Beya

8/10 Good

Trevor

Liked: Cleanliness
Clean, but some wear and tear on fittings,
Stayed 14 nights in Jan 2023

4/10 Poor

JOHN ASHLEY

Travelled with family
Disliked: Amenities, property conditions & facilities
Hot water in the shower lasted 30 seconds then that’s it for the day Towels are impossible to get never have any Reception closed most of the day No aircon Fans broken Pool is not heated it’s freezing
Response from vv on 9 Jan 2023
Dear John,Thank you for taking your time to write us a review. We are sorry that you had any inconvenience during your stayWe have a heated pool but the pumps was broken during your stay,we apologize.We provide towels and bed sheets.Our reception time is from 9.30 to 5.30pm.Hope you will come back in the future.Regards,Beya

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Roomy apartment, dated but comfortable. Local area quiet which was welcome. Three restaurants near by. Short walk downhill to centre and a taxi back at around €3/4. Only downside was no air con only ceiling fan in bedroom and lounge.
Stayed 7 nights in Sep 2022
Response from Reception Club Tenerife on 30 Oct 2022
Lo siento si no tuvo el aire acondicionado dentro del apartamento, espero que haya estado bien con los ventiladores solicitados. Saludos, Reception Club

6/10 Okay

Philip

Stayed 8 nights in Sep 2022
Response from Reception Club Tenerife on 30 Oct 2022
Gracias por su resena Senor Philip.Para nosotros es muy importante.Reception Club

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, room comfort
Cant wait to go back again
Stayed 14 nights in Jul 2022

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly & helpful staff. Apartments equipped well.
Stayed 8 nights in Mar 2022

6/10 Okay

Keith

Travelled with family
Liked: Cleanliness, room comfort
Check lady was lovely the accommodation needs updating but comfortable, only big comment is that we had not been informed that the pool was undergoing major works so we had not pool which was a big disappointment, this could have been pointed out to us so we could have found somewhere else
Stayed 5 nights in Apr 2022

10/10 Excellent

Matt

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Ann

Liked: Cleanliness, room comfort
Stayed 13 nights in Feb 2022

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, room comfort
Three weeks relaxation.
Friendly and comfortable for us because we didn't want music and entertainment.
Stayed 21 nights in Jan 2022
Response from vv on 7 Feb 2022
Thank you for choosing our complex, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. We look forward to welcoming you back in the future. Many thanks Beya-Reception

8/10 Good

Mrs

Stayed 7 nights in Dec 2021

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, room comfort
good helpful friendly staff. opening hours could be better but covid restrictions in play
Stayed 7 nights in Dec 2021
Response from vv on 24 Dec 2021
Thanks for staying with us. We are pleased you enjoyed your recent holiday at Club Tenerife. We really appreciate your feedback Mr.William! Hope to see you soon! Merry Christmas and Happy new year. Kind Regards, Beya-Reception

8/10 Good

Spencer

Liked: Cleanliness, room comfort
Great Value Apartments
Apartments are clean and well kept. Great soundproofing, can't hear neighbours. A couple of downsides, hilly location and hard beds. Stayed in a ground floor room, great for access to the pool, but it meant the terrace wasn't very private as sunbeds are located directly outside.
Stayed 9 nights in Sep 2021
Response from vv on 16 Oct 2021
Dear Guest, Thank you very much for your feedback. Hope to see you again! Kind Regards, Beya-Reception

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2021
Response from vv on 17 Sept 2021
Dear guest, Thanks very much for sharing your opinion with us. We hope to see you soon, Regards, Julieta

2/10 Terrible

Verified traveller

Stayed 11 nights in Aug 2020

8/10 Good

Chris, Merseyside

Travelled with group
Liked: Cleanliness, amenities
Hotel clean enough. Friendly staff. Would stay here again.
Stayed 3 nights in Mar 2020
Response from ma on 23 Mar 2020
Dear client, Thank you very much for your review and for your good comments about your stay with us. We very much look forward to welcoming you back in the future when we are all out of such difficult times. Please contact us for any specific request you may have to make sure we provide you with a most satisfactory stay with us in the future. Kind regards Club Tenerife Manager

10/10 Excellent

Gail, Edinburgh

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Excellent apartment in a fantastic area with everything on your doorstep. Cabana Bar and staff are amazing with great food and customer service
Stayed 3 nights in Mar 2020
Response from manager on 17 Mar 2020
Dear guest, We are very happy that you have enjoyed a happy holiday in Tenerife and we are very grateful for your kind comments and excellent score of our complex. We very much look forward to welcoming you back with us in the future. Please contact us direct for any specific request you may have to ensure a perfectly satisfactory stay with us. Kind regards Club Tenerife Manager

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club Tenerife stay February 2020
Good sized apartment.value for money, and small pool bar and pool . Overall not badat all
Stayed 7 nights in Mar 2020
Response from manager on 13 Mar 2020
Dear guest, Thank you very much for choosing our complex and for the time to write a review¡ We are glad to hear that you enjoyed your stay. we are looking forward to welcoming you back in he future. Kind regards Club Tenerife Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from manager on 11 Mar 2020
Dear guest, thank you very much for reviewing your stay with us and for your excellent qualification of our complex. We look forward to welcoming you back in a future holiday in Tenerife. Please do contact us direct for any specific request you may have to ensure a fully satisfactory stay again. Kind regards Club Tenerife Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2020

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent staff
Excellent staff very happy with our stay . We will go back .
Stayed 4 nights in Feb 2020
Response from manager on 5 Mar 2020
Dear guest Thank you very much for taking time to write a review about your stay with us and we especially appreciate your excellent rating and recommendation of our complex and yoru kind comments . We are pleased to know that we have contributed to a happy holiday and sincerely hope to have your confidence in the future and to offer you a fully satisfactory stay again. Please do not hesitate to contact our Reception directly who will be happy to accommodate your needs in the best possible way. Kindest regards Club Tenerife Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all quickly, efficiently and without problems. I like this
Stayed 7 nights in Jan 2020
Response from manager on 5 Mar 2020
Dear guest, Its great to read you enjoyed your stay with us, thank you very much for sharing your experience at Club Tenerife! Your feedback is very importnat for us, thank you for your excelent rating of our complex and we hope to have the pleasure of welcoming you back again! Kindest regards Club Tenerife Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You.had to.get up a big hill no good if you have mobility problams
Stayed 7 nights in Jan 2020

6/10 Okay

Rovin

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Very old and tired facility. The beds from the bedroom were making a strange noise, it was a room at -1 and the windows were small and facing
Stayed 3 nights in Dec 2019

10/10 Excellent

Damian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great stay
Great location Lovely hotel/ self catering apartments . Beds a bit uncomfortable but couldn’t complain as everything else was great . Would definitely stay again .
Stayed 12 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Massive room with balcony and sea view. Fans provided to keep you cool and there’s even an iron.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Complex was kept clean and tidy reception staff excellent bar facilities great,The only thing I found the bed settee was very uncomfortable and cushions were torn, The reception did issue me a room on 1st floor which was wonderful with my disability as I requested through Expedia
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 14 nights in Sep 2019

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Club Tenerife
The stay was not good as we had to complain about the house keeping in the rooms no clean towels and bedding . The staff not very helpful . The area around the pool very dirty it needs a big clean up, glass screens and pathway needs a big clean.
Stayed 10 nights in Sep 2019

8/10 Good

Verified traveller

The apartment was fabulous. Upset about the screen round the pool
Stayed 7 nights in Sep 2019

8/10 Good

Alison

Travelled with group
Liked: Staff & service
Stayed 9 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was rundown with broken tiles all over the place . Pool area very very dirty and was never cleaned in our 12 NTS stay . We used the port royale pool area because of the condition of club Tenerife . The sun terrace had broken sunbeds and was very uncomfortable . My photos will be put on social media in due course .
Stayed 12 nights in May 2019

8/10 Good

Ryan, Newcastle

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Loved the stay overall. Bit disappointing that we asked for new sheets and bedding twice to no prevail. Had to go back down again for a third time and was eventually given them
Stayed 9 nights in May 2019

10/10 Excellent

charlmarie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Spacious room with good view of pool. Comfortable and clean. Had an excellent stay with 3 kids. Is about 10’mins from the beach but a lovely walk down there. Would stay again
Stayed 7 nights in Apr 2019
Response from Ludovica - Reception Manager on 28 Apr 2019
Dear Charlmarie, thank you so much for reviewing Club Tenerife and for the perfect score! We are really pleased that you enjoyed your stay here and grateful for you kind words. We hope to welcome you again very soon! Kind regards,

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disapointed
We stayed here for a 40th birthday celebration. Before arrival we asked if we could have housekeeping completed on Saturday as we had friends arriving and the said this would not be a problem. Again we asked if there was a note on our booking and again they said this would be done. Saturday arrived and no housekeeper came. We asked reception and they said clean it yourself and gave us sheets and towels. Not once did we see a cleaner all week. The furnishings all had holes in them and the apartment very run down.
Stayed 7 nights in Apr 2019
Response from Ludovica - Reception Manager on 28 Apr 2019
Dear Michael, firstly thank you very much for having taken the time to share your review: be assured that your feedback is important to us and we will be addressing your comments with our management. We do hope we may have the opportunity to restore your faith in us and welcome you back in the future. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice stay
2 bed apartment. Was well resourced with anything you need in kitchen. Bedrooms were in good shape. Sofas have seen better days as had shower. Overall, nice hotel with a friendly bar on-site with local services all within a few minutes walking distance.
Stayed 4 nights in Apr 2019
Response from Ludovica - Reception Manager on 28 Apr 2019
Dear Guest, thank you very much for taking the time to review Club Tenerife! It's a pleasure to read your kind words and please be assured that we are sharing your comments with our management, because your feedback is very important to us. We hope it won't be too long before we have the opportunity to welcome you back. Kind regards

8/10 Good

Mairead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 great days stay
This was my second stay here. The room was very clean when we arrived. The reception staff are excellent, very helpful. Close to restaurants etc. Bed was clean and comfy but the bed settee had seen better days. Overall we are happy with Club Tenerife and may go back for a third time.
Stayed 9 nights in Mar 2019
Response from Ludovica - Reception Manager on 28 Apr 2019
Dear Mairead, it is always a pleasure to read such wonder comments such as yours! We do thank you very much for sharing your experience with us...We always strive to deliver the best experience possible for our guests and we are looking forward to welcoming you back again! Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019
Response from Ludovica - Reception Manager on 28 Apr 2019
Dear Guest, thank you very much for your feedback! We hope to welcome back very soon to Club Tenerife! Kind regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we expected . efficient staff . Cleaned room every three days. Well equipped kitchen .Sofa bed uncomfortable.
Stayed 7 nights in Feb 2019
Response from Club Tenerife on 10 Mar 2019
Dear Guest, thank you very much for reviewing Club Tenerife! We are pleased that you had a good stay with us and really appreciate all your comments. We hope to have the chance to welcoming you again very soon, kind regards Ludovica - Reception Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was massive and it also had a balcony with sea view. Pool side bar was great and the staff brilliant. WiFi was free and in every room. Excellent base location to explore with taxi €25 from airport
Stayed 4 nights in Feb 2019
Response from Club Tenerife on 3 Mar 2019
Dear Guest, thank you very much for reviewing Club Tenerife. We are really happy thay you enjoyed your stay here and we hope to see you again very soon! Kind regards Ludovica - Reception Manager

10/10 Excellent

leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
The apartment is slightly dated. But great value for money. Nice pool are, excellent service, cleaned every 3 days. Great location 10 mins from beach (hill) fantastic restaurants around the aprtments.
Stayed 4 nights in Feb 2019
Response from Club Tenerife on 20 Feb 2019
Dear Leon, thank you very much for reviewing Club Tenerife! We are happy that you spent a good time here and we really appreciate that you took your time to share your impressions with us! We hope to see you soon, kind regards Ludovica - Reception Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Needs updating in places, plus tv needs turning in better
Stayed 10 nights in Jan 2019
Response from Club Tenerife on 17 Feb 2019
Dear Guest, thank you very much for your review. We really appreciate your feedback, thank you very much. Kind regards.