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"The view is obviously incredible, which is what the resort relies on. The staff were nice enough, but lacked management and training in certain areas. Had they been more attentive, we would have spent more money. The food was well cooked but the menus are a little odd. After paying so much to stay at the hotel, it's then disappointing to have to compete with public visitors to get tables in the restaurant. I'm shocked the property has been open less than 10 years; it needs a lot of maintenance. The water pressure is non-existant (shower is disappointing and even worse when irrigation is running), tiles are missing in both the main and the in-room pool. The main pool needs a deep clean, moss and black mould in the grout lines (black floating around in the pool). Shortage of pool towels, which have seen better days. Our bi-folding patio doors only partially opened, and we heard others talking about the same by the pool. We visited in dry season so whilst not expecting lush green landscaping, lights, wiring and irrigation all out the ground was disappointing to see. The areas behind the pool where nobody looks and between rooms is littered with rubbish and buiding materials. Whilst not the hotel's problem, the little make-believe town of Las Catalinas is extremely overhyped. Its still being built and its nothing. It reminded us on a Disney back lot set. Fake buildings with nobody in them. The beach and sea are lovely but quite busy with locals and visiting tourists. "

"excellent!"

"People there are excellent! I will definitely come back here again. The A/c unit went out the last day of our stay. They try to accommodate us the newt they could. Unfortunately we’re unable to fix it but is one of those things that sometimes we have to be flexible. The hotel manager was awesome, the maintenance ce personnel great people."

"Todo estuvo muy bonito. "

"We really enjoyed staying in the glamping tent with our two sons. Staff was great!"

"Beachfront property conveniently located with a nice pool in the property "

"The breakfast was yummy both days that we were there, and the service at the restaurants was top-notch! However, we were disappointed not to have a swimming pool available to use as guests at Santarena Hotel. The rooftop infinity pool was way too small for the number of rooms available. "

"Fabulous serene getaway along the coast. "

"Very nice, safe, clean environment. Beautiful flora."