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"The whole property was extremely clean. Front desk, restaurant, house keeping and all the other staff were excellent and very accommodated. We could not fault them. The restaurant food was the best ever."

"Great hotel"

"This so far has been the worst hotel during our long trip to Asia. The hotel is closed to a mosque and everyday we were woken up at 4:30 am during the praying call. It was not disclose to us and to anyone who is a light sleeper it was not so good. I didn’t have a good sleep for my tour the next day and end up with a huge migraine. The hotel does have a policy to charge you for extra towels. I’ve never been to a hotel that charges extra for towels!!!"

"A step back in time, but with modern values . Phoenix seem to balance it perfectly. "

"There is constant noise pollution and rooms are not sound proof. The rooms are in need of a makeover and serious deep clean. Areas such as the bathroom shower had green buildup and toilet seats were beige in color from age. Two of the major issues that I encountered in my two week long stay at the property was poor wifi service and inconsistent hot water availability. These are major problems that the hotel management needs to address."

"beautiful hotel with a nice view. large balcony and friendly staff. its in the jungle and you can breathe the fresh air. wish we can stay longer. maybe some other time .."