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Reviews of Florencia Plaza Hotel

3.5 out of 5
Florencia Plaza Hotel
Boulevard Suyapa, Tegucigalpa, Francisco Morazan

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 806 reviews" "
Rating 8 - Good. 207 out of 806 reviews" "
Rating 6 - Okay. 63 out of 806 reviews" "
Rating 4 - Poor. 23 out of 806 reviews" "
Rating 2 - Terrible. 21 out of 806 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Really quiet place. Breakfast was very generous, they have a variety of a traditional Honduran breakfast, with fruits and choice of juice or coffee. Liked this place a lot.
Stayed 1 night in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in May 2024

8/10 Good

alejandro, Spring Hill

Liked: Cleanliness
Room was good, service too
Stayed 2 nights in May 2024

8/10 Good

Andrea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a convenient location.

8/10 Good

JULIANA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard hotel, close to the places I need to be
Stayed 6 nights in Feb 2024

6/10 Okay

Maria

Liked: Property conditions & facilities
Stayed 12 nights in May 2024

10/10 Excellent

Tamarra Elizabeth, Roatan

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Att. Joseph, Agente de reservaciones on 21 May 2024
Buenas tardes Elizabeth. Es de nuestro agrado saber que su estadía en nuestras instalaciones fue placentera, le esperamos en su próxima visita, tratando siempre de ofrecerle el mejor servicio.Saludos cordiales.

10/10 Excellent

Ivan, San Pedro Sula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from Att. Joseph, Agent of reservations on 21 May 2024
Hello Mr. IvanWere glad that your stay in our hotel was gratifying, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

10/10 Excellent

Ivan, San Pedro Sula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in May 2024
Response from Att. Joseph, Agent of reservations on 21 May 2024
Hello Mr. IvanWe appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities
Location, staff, food
Stayed 5 nights in May 2024
Response from Att. Dayanna, Agente de reservaciones on 17 May 2024
Buen día, un gusto saludarle.agradecemos de antemano su agradable visita, le esperamos pronto.

4/10 Poor

J

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The entire property needs improvement, the rooms are not to standard and are not in the best shape. The cleanliness needs to improve.
Stayed 1 night in May 2024
Response from Att. Dayanna, Agente de reservaciones on 17 May 2024
Good Day, so sorry for the inconvent, we'll try to best the property.

10/10 Excellent

Noemi, Pinson

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all my needs
Stayed 2 nights in May 2024
Response from Att. Dayanna, Agente de reservaciones on 17 May 2024
Buen día, un gusto saludarleagradecemos su agradable visita, le esperamos de nuevo muy pronto.

10/10 Excellent

Tamarra Elizabeth, Roatan

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Amenities
Awesome
Stayed 1 night in May 2024
Response from Att. Dayanna, Agente de reservaciones on 17 May 2024
Good morning, nice to greet youWe appreciate your pleasant visit, we hope to see you again very soon.

10/10 Excellent

leonardo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Att. Dayanna, Agente de reservaciones on 17 May 2024
Good morning, nice to greet youWe appreciate your pleasant visit, we hope to see you again very soon.

8/10 Good

Rosa Angélica

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel excelente, con muchas amenidades. Descanso perfecto ya sea de vacaciones o viaje de negocios.
Stayed 5 nights in May 2024
Response from Att. Dayanna, Agente de reservaciones on 17 May 2024
Buen día, un gusto saludarleagradecemos su agradable visita, le esperamos de nuevo muy pronto.

10/10 Excellent

Norly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in May 2024
Response from Att. Dayanna, Agente de reservaciones on 17 May 2024
Buen día, un gusto saludarleagradecemos su agradable visita, le esperamos de nuevo muy pronto.

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Ya no dan cóctel de bienvenida, y la habitación no estaba muy limpia le doy 4/5
Stayed 1 night in May 2024
Response from FABRICIO SANCHEZ on 10 May 2024
Agradecemos mucho su comentario , esperamos verlo pronto.

10/10 Excellent

Glenda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 6 nights in Mar 2023
Response from Att. Joseph, Agente de reservaciones. on 4 May 2024
Buenos días Glenda. Le agradecemos sus comentarios, estamos a su disposición para cualquiera de sus consultas, le esperamos en su próxima visita. Saludos.

10/10 Excellent

Ivan, San Pedro Sula

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2024
Response from Att. Joseph, Agent of reservations on 4 May 2024
Hello Mr. IvanWe appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

10/10 Excellent

Elisa

Stayed 1 night in Apr 2024
Response from Att. Joseph, Agente de reservaciones on 21 May 2024
Buenas tardes Elisa. Es de nuestro agrado saber que su estadía en nuestras instalaciones fue placentera, le esperamos en su próxima visita, tratando siempre de ofrecerle el mejor servicio.Saludos cordiales.

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room
Stayed 1 night in Apr 2024
Response from Att. Joseph, Agent of reservations on 4 May 2024
Hello Mr. EnriqueWe appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

10/10 Excellent

Ivan, San Pedro Sula

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2024
Response from Raul on 27 Apr 2024
We are at your service

10/10 Excellent

CARLA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good option, nearby my customers' office.
Stayed 1 night in Apr 2024
Response from Raul on 27 Apr 2024
We are at your service

10/10 Excellent

Nelson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and price in Tegucigalpa
Stayed 1 night in Apr 2024
Response from Raul on 27 Apr 2024
We are at your service

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Raul on 27 Apr 2024
We are at your service

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Att. Joseph, Agent of reservations on 22 Apr 2024
Hello Mr. Abel We appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2024
Response from Att. Joseph, Agent of reservations on 22 Apr 2024
Hello Mr. Abel.We appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención
Stayed 1 night in Apr 2024
Response from Att. Joseph, Agente de reservaciones on 22 Apr 2024
Buenas tardes Tania. Le agradecemos sus comentarios, estamos a su disposición para cualquiera de sus consultas, le esperamos en su próxima visita. Saludos.

10/10 Excellent

Patricia, Roatan

Stayed 8 nights in Apr 2024
Response from FABRICIO SANCHEZ on 10 May 2024
Agradecemos mucho su puntuación, esperamos verte pronto.

10/10 Excellent

Patricia, Roatan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and well located
Stayed 3 nights in Apr 2024
Response from Att. Joseph, Agent of reservations on 22 Apr 2024
Hello Patricia.We appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very friendly staff and the restaurant is really good.
Stayed 5 nights in Feb 2024
Response from Att. Joseph, Agent of reservations on 22 Apr 2024
Hello Nathan.We appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

6/10 Okay

isis

Disliked: Amenities
They did not give any wine bottle or vip treatment
Stayed 1 night in Apr 2024
Response from Att. Joseph, Agent of reservations on 22 Apr 2024
Hello Isis. Were sorry for the inconvenience, we will take every detail of your commentary for improve and give you a better service, hoping this doesn't affect your future stays.

10/10 Excellent

harlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Apr 2024
Response from Att. Joseph, Agent of reservations on 22 Apr 2024
Hello Harlan. We appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

10/10 Excellent

Jocelyn, LOS ANGELES

Stayed 24 nights in Mar 2024
Response from Att. Joseph, Agente de reservaciones on 4 May 2024
Buenos días Jocelyn. Es de nuestro agrado saber que su estadía en nuestras instalaciones fue placentera, le esperamos en su próxima visita, tratando siempre de ofrecerle el mejor servicio.Saludos.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo 10/10
Stayed 1 night in Apr 2024
Response from Att. Joseph, Agente de reservaciones on 13 Apr 2024
Buenas noches Carla. Le agradecemos sus comentarios, estamos a su disposición para cualquiera de sus consultas, le esperamos en su próxima visita. Saludos.

10/10 Excellent

Sonia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
They need to improve the key system
Stayed 6 nights in Mar 2024
Response from Att. Joseph, Agent of reservations on 5 Apr 2024
Hello Sonia. We appreciate your commentaries, we are changing the key system of the 5th floor, if it works well we gonna change all the rooms. Well be waiting for you till your next stay, always trying to give you the best service. Best regards.

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is old world pretty, rooms are hugh, but some of the normal maintenance is not done on the beautiful tile floors. Mattress was hard, I like a little softer. The dining room was beautiful and the food five star. The chicken Marsala was sooo good. Prices are very reasonable. The city up scale mall is just around the block, a very short walk. We loved the hotel and will stay there again, I only ask, please get new softer mattresses
Stayed 2 nights in Mar 2024
Response from Att. Joseph, Agent of reservations on 4 Apr 2024
Hello BonnieWe appreciate your commentaries, well make sure that management know about your request, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

10/10 Excellent

Jeffer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
VERY ATTENTATIVE
Stayed 3 nights in Mar 2024
Response from Att. Joseph, Agent of reservations on 4 Apr 2024
Hello Mr. JefferWe appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

10/10 Excellent

Gary A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay nice people
Stayed 10 nights in Mar 2024
Response from Att. Joseph, Agent of reservations on 4 Apr 2024
Hello Mr. GaryWe appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2024
Response from Att. Joseph, Agent of reservations on 4 Apr 2024
Hello Mr. MarcoWe appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

10/10 Excellent

Carlos Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024
Response from Att. Joseph, Agente de reservaciones on 4 Apr 2024
Buenas tardes Carlos Elías. Es de nuestro agrado saber que su estadía en nuestras instalaciones fue placentera, le esperamos en su próxima visita, tratando siempre de ofrecerle el mejor servicio.Saludos.

10/10 Excellent

Nelman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities look a bit dated, but overall very good hotel and great value. Staff very friendly. Good breakfast buffet.
Stayed 3 nights in Mar 2024
Response from Att. Joseph, Agent of reservations on 4 Apr 2024
Hello Mr. NelmanWe appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, except that the key did not work the first time and I had to go back to the lobby get a new key
Stayed 1 night in Mar 2024
Response from Att. Joseph, Agent of reservations on 4 Apr 2024
Hello Mr. LuisWe apologize for the inoconvenience and we appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

8/10 Good

Jerry

Liked: Property conditions & facilities
Place nice but rooms need to be upgraded
Stayed 2 nights in Mar 2024
Response from Att. Joseph, Agent of reservations on 4 Apr 2024
Hello Mr. JerryWe appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

4/10 Poor

Monica

Stayed 1 night in Mar 2024
Response from Att. Joseph, Agente de reservaciones on 13 Apr 2024
Buenas noches Mónica. Si hubo algún inconveniente agradeceríamos nos lo haga saber, le esperamos en su próxima visita, tratando siempre de ofrecerle el mejor servicio.Saludos.

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good I’ll come back
Stayed 1 night in Dec 2023
Response from Keisy, Agente de Reservaciones on 18 Mar 2024
Hello Mr. Pedro. We appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

10/10 Excellent

CARLOS, Reno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet included
Stayed 3 nights in Feb 2024
Response from Joseph, Agente de reservaciones. on 16 Mar 2024
Buenos días Carlos.Nos complace saber que su estadía fue grata, le esperamos en su próxima visita para ofrecerle e mejor de los servicios.Saludos.

10/10 Excellent

Viany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2024
Response from Keisy, Agente de Reservaciones on 1 Mar 2024
Hello Ms. Viany We appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Keisy, Agente de Reservaciones on 1 Mar 2024
Buenas tardes Jaime. Es de nuestro agrado saber que su estadía en nuestras instalaciones fue placentera, le esperamos en su próxima visita, tratando siempre de ofrecerle el mejor servicio.

10/10 Excellent

CARMEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniente la ubicación
Stayed 1 night in Feb 2024
Response from Keisy, Agente de Reservaciones on 1 Mar 2024
Buenas tardes Carmen. Le agradecemos sus comentarios, estamos a su disposición para cualquiera de sus consultas, le esperamos en su próxima visita.