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Reviews of Hampton Inn & Suites Teaneck Glenpointe

3.5 out of 5
Hampton Inn & Suites Teaneck Glenpointe
1 Glenwood Ave Ste B, Teaneck, NJ

Reviews

8.6

Excellent

Rating 10 - Excellent. 725 out of 1174 reviews" "
Rating 8 - Good. 249 out of 1174 reviews" "
Rating 6 - Okay. 92 out of 1174 reviews" "
Rating 4 - Poor. 41 out of 1174 reviews" "
Rating 2 - Terrible. 67 out of 1174 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shamari

Liked: Cleanliness
no microwave and bathroom door doesn’t close all the way .. it’s a slide door
Stayed 1 night in Apr 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very hospitable staff. Great rooms
Stayed 1 night in Apr 2024

10/10 Excellent

khemlani

Stayed 3 nights in Apr 2024
Response from Hampton Inn and Suites Teaneck on 25 Apr 2024
Thank you for these 5 stars!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel very clean and modern
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Teaneck on 23 Apr 2024
Thank you Leslie for this 5 star review!

10/10 Excellent

Gina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and quiet, The complementary breakfast was great specially the blueberry waffle.
Stayed 3 nights in Apr 2024
Response from Hampton Inn and Suites Teaneck on 22 Apr 2024
Thank you for these 5 stars!

2/10 Terrible

Sarah

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed overall for price, no chair in room for desk area, smelled like animal had been in there too, allergies so not great experience. Staff was plenty at front desk but no one gave helpful information
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Teaneck on 22 Apr 2024
Thank you for this review. We sincerely apologize for the negative experience you had and can assure you this is not the norm of our property. We cannot wait for another opportunity to host you to ensure we offer the 5 star experience you expect.

4/10 Poor

Kristy

Travelled with family and small children, Business traveller, Travelled with partner
Disliked: Property conditions & facilities
We heard the heat run ALLLLLLL NIGHT! Talk about no sleep and literally the reason for the hotel was a place to sleep just for the night. We finished plans in the area at midnight but needed to be back at 7am. The only purpose of was sleep and we didn’t even get that. Staff was amazing!!
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Teaneck on 26 Apr 2024
Thank you for this feedback and we apologize about the noise opportunity. We would have loved the chance to showcase another room option for you to ensure your sleep was more enjoyable. we hope to have another opportunity to host you again soon.

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Teaneck on 21 Apr 2024
Thank you for this amazing review!

10/10 Excellent

Hanane

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Teaneck Team on 19 Apr 2024
Thank you Hanane!

8/10 Good

Michael

Liked: Amenities
Refrigerator not working 5 days
Stayed 4 nights in Apr 2024
Response from Hampton Inn and Suites Teaneck on 19 Apr 2024
Thank you for this review. We do apologize for the opportunity you experienced with your refrigerator and can assure you this is not the norm. We hope to have another chance to host you again soon.

10/10 Excellent

Tanya

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hampton Inn and Suites Teaneck on 19 Apr 2024
Thank you for these 5 stars!

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
Thank you Regina for these 5 stars!

8/10 Good

Erik

Liked: Staff & service, property conditions & facilities
The room could’ve been a bit cleaner. There was a splatter against the room wall. Whatever that was spilled on the wall, dried but wasn’t cleaned.
Stayed 1 night in Apr 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Xavior

Stayed 1 night in Apr 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and New
Stayed 1 night in Apr 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
Thank you!

10/10 Excellent

Enver

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for great price
Stayed 1 night in Mar 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
We love to see these 5 stars!

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
Thank you for these 4 stars. We hope to see you again soon to make it a 5!

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always go here, always satisfied
Stayed 1 night in Mar 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
Thank you for these 5 stars!

10/10 Excellent

Irene, Cherry Hill

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we stayed at Hampton Inn the night before our appointment at New York City the next morning. It was reasonably priced and breakfast was included. Location is good for us and there is free parking across the street.
Stayed 1 night in Mar 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
Thank you for this incredible review!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
Thank you!

10/10 Excellent

Naomi

The level of neatness was 👍.
Stayed 4 nights in Mar 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
Thank you for this positive review!

4/10 Poor

Shawn, North York

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When I checked in my room wasn't ready. They took my deposit even though it was a pre-paid room and told me to just show up and the keys would be ready. When I came back I was told I was double charged for my room. I had to wait 15 minutes for the matter to be cleared up. When I got to my room I could clearly hear the neighbouring room and whatever they were watching. The next day I tried working from my room and house-keeping knocked on my door 3 times asking when I was leaving so they could clean the room interrupting my virtual meetings. When I told the front desk all of this and asked for a later check out I was told no and that it would cost an additional $100 for a later check out. I don't think I'll be staying here again.
Stayed 1 night in Mar 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
Thank you for your review and feedback. We can assure you this is not the norm and we can’t wait for another opportunity to host you for a better experience.

8/10 Good

SOON YI

Stayed 1 night in Mar 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
We appreciate your feedback.

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
Thank you Lisa!

10/10 Excellent

Grace, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient & modern. Breakfast included.
Stayed 1 night in Mar 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
Thank you!

6/10 Okay

youhyun

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The elevator was clean from the time I entered the hotel...As soon as we open the room and walk in, there is a very unpleasant odor from the carpet of the hotel that stings your nose. The room was not in good condition.
Stayed 1 night in Mar 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
Thank you for this review and feedback. We hope to have another opportunity soon to host you.

10/10 Excellent

bahia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 14 Mar 2024
Thank you for the rating and review!

8/10 Good

Taylor

Stayed 1 night in Mar 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
Thank you Taylor!

10/10 Excellent

Raquel, Milford

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how nice and clean this hotel is. All of the employees are super polite. We will definitely be coming back.
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Thank you for the rating and review! We are glad that you enjoyed your time with us. We hope that you will continue to consider us in the future for stays when you are in the area!

8/10 Good

Sherif, Nutley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing is the free valet service and liberty company one of the. Best
Stayed 2 nights in Mar 2024
Response from Manager on 14 Mar 2024
Thank you for the rating and feedback

10/10 Excellent

Yenny, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Feb 2024
Response from Manager on 14 Mar 2024
Thank you for taking the time to rate us

6/10 Okay

Richard

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Driving in and out of hotel parking garage is a bit nerve-wracking given the incline and tight sharp turns. Staff had mediocre personalities, did not exude welcoming vibe. Breakfast was good with slight variations daily. Front office billed my credit card erroneously after my stay was pre-paid. Difficult to get resolved and still waiting for a credit. I will not stay at this property again.
Stayed 5 nights in Feb 2024
Response from Manager on 14 Mar 2024
We are deeply sorry to hear about your negative experience with us. Your concerns will be addressed.

4/10 Poor

Luciandy

Stayed 2 nights in Feb 2024
Response from Manager on 14 Mar 2024
Thank you for taking the time to rate us! We are deeply sorry about your negative experience with us.

6/10 Okay

Heather

Stayed 2 nights in Feb 2024
Response from Manager on 14 Mar 2024
Thank you for taking the time to rate us!

10/10 Excellent

Natasha

Stayed 2 nights in Dec 2023
Response from Manager on 14 Mar 2024
Thank you for the rating and review!

8/10 Good

Yoshie

Travelled with partner
Liked: Cleanliness, staff & service
The cleaning of the room is sloppy. Amenities are not replenished. Shower pressure was low. I like valet Parking systems.
Stayed 8 nights in Feb 2024
Response from Manager on 14 Mar 2024
We are deeply sorry to hear about your negative experience with us. Your concerns will be addressed. We hope to better service you in the future!

10/10 Excellent

Jennifer, Holden

Stayed 2 nights in Feb 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
Thank you for such a positive review.

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable hotel clean spacious rooms and excellent customer service. Staff is beyond kind and helpful. Would definitely come back again.
Stayed 1 night in Feb 2024
Response from Manager on 14 Mar 2024
Thank you for taking the time to leave us a great feedback. Hope see you soon in our property

10/10 Excellent

jin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy free parking and free breakfast was the best! will book again for friends and family visiting
Stayed 2 nights in Feb 2024
Response from Manager on 14 Mar 2024
Thank you for the rating and review! We are happy to hear that you enjoyed your stay with us

8/10 Good

JUSTIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and breakfast included were good. Feel like it wasn't clean.
Stayed 1 night in Feb 2024
Response from Manager on 14 Mar 2024
Thank you for the rating and review! We are happy to hear that you found the location convenient!

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 14 Mar 2024
Thank you for taking the time to rate us!

8/10 Good

Seungho

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean but heating system has problems
Stayed 2 nights in Feb 2024
Response from Manager on 14 Mar 2024
We are deeply sorry to hear about your negative experience with us. Your concerns will be addressed.

10/10 Excellent

Ruby

Stayed 2 nights in Feb 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
Thank you for these 5 stars!

10/10 Excellent

eric, wappingers falls

Stayed 1 night in Jan 2024
Response from Manager on 14 Mar 2024
Thank you for the rating and review!

8/10 Good

Koichi

Stayed 1 night in Feb 2024
Response from Hampton Inn Teaneck Team on 14 Apr 2024
Thank you!

10/10 Excellent

YONG HO, Federal Way

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on 14 Mar 2024
Thank you for taking the time to rate us

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 5 Feb 2024
Thanks April!

10/10 Excellent

Jovica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on 5 Feb 2024
Thank you Jovica!

10/10 Excellent

Adelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024
Response from Manager on 5 Feb 2024
Thanks for the rating and kind words Adelia!

10/10 Excellent

Zybrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay!
Stayed 1 night in Jan 2024
Response from Manager on 5 Feb 2024
Thanks Zybrea!