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VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
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Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 358 out of 590 reviews
5 - Excellent 61%
Rating 4 - Good. 196 out of 590 reviews
4 - Good 33%
Rating 3 - Okay. 23 out of 590 reviews
3 - Okay 4%
Rating 2 - Poor. 9 out of 590 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 590 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing special one way or another. the hotel is dominated by anglosaxons, the others must adapt, willingly or not.
Stayed 14 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful in every respect. Staff are incredible, the property is beautiful, pools are awesome and breakfast buffet out of this world.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities at the hotel matched the description, staff were very helpful , food perfect and plentiful. The location was perfect with a short walk into the town for shopping and evening meals. Would definitely return.
Stayed 10 nights in May 2022

3/5 Okay

Travelled with group
Disliked: Cleanliness
We had to ask for clean towels multiple times.
Stayed 4 nights in May 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Negatives Very limited/no room service available. No milk or coffee available in rooms and tea bags were not replaced once first three teabags used. No iron available for use in room. Positives Good clean facilities Service staff friendly Pool Location
Stayed 7 nights in May 2022