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Palm Hotel

3.5 star property
A rooftop terrace with stunning views awaits at this work-friendly hotel where guests gather for daily manager's receptions featuring local flavors

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The Palm Hotel sits near Plaza de Armas de Tarapoto, making it an ideal base for exploring Laguna Azul. Travelers start their day with free continental breakfast before connecting to high-speed WiFi in their rooms or settling into the hotel's dedicated coworking spaces.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Studio Suite, 1 King Bed, City View

Executive Studio Suite, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Executive Studio Suite, 1 King Bed, City View

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room, Non Smoking, City View

Executive Single Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Executive Single Room, Non Smoking, City View

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Panoramic Double or Twin Room, 1 Bedroom, Non Smoking, City View

Panoramic Double or Twin Room, 1 Bedroom, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Panoramic Double or Twin Room, 1 Bedroom, Non Smoking, City View

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • City view
  • Sleeps 2
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Standard Single Room, Accessible

Standard Single Room, Accessible | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Single Room, Accessible

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Double Room, Accessible

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, 2 Bedrooms, Non Smoking

Superior Double or Twin Room, 2 Bedrooms, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Double or Twin Room, 2 Bedrooms, Non Smoking

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • Sleeps 2
  • 1 Single Bed and 1 Queen Bed
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About the area

Located in Tarapoto, Palm Hotel is connected to a shopping centre. Petroglifos de Polish is a notable landmark, and the area's natural beauty can be seen at Plaza de Armas de Tarapoto and Ahuashiyacu Falls. Tarapoto National University of San Martin and Laguna Azul are two other places to visit that come recommended. Visit our Tarapoto travel guide
Map
Jr. San Pablo de la Cruz, Tarapoto, San Martín, 22202

What's nearby

  • Monument at the central square of Oxapampa in Peru
    Plaza de Armas de Tarapoto
    3 min walk - 0.3 km
  • Museo Regional
    3 min walk - 0.3 km
  • Takiwasi Center
    10 min walk - 0.9 km
  • Tarapoto National University of San Martin
    5 min drive - 3.4 km
  • Centro Urku
    14 min drive - 4.2 km

Getting around

  • Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes)
    13 min drive

Restaurants

  • Hotel Nila's
    4 min walk
  • Suchiche Café & Bar
    1 min walk
  • El Bijao
    3 min walk
  • La Patarashca Restaurant
    1 min walk
  • Doña Zully
    1 min walk

About this property

Palm Hotel

Hotel near Plaza de Armas de Tarapoto
Located close to Takiwasi Center and Tarapoto National University of San Martin, Palm Hotel provides free continental breakfast, a free daily manager's reception and a rooftop terrace. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
  • A round-trip airport shuttle (surcharge), express check-out and smoke-free property
  • A lift, luggage storage and a 24-hour front desk
  • Tour/ticket information, concierge services and coworking spaces
Room features
All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as heated floors and pillow menus.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
  • Bathrooms with rainfall showers and baths or showers
  • 43-inch Smart TVs with Netflix
  • Private gardens, heated floors and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 43-inch smart TV
  • Netflix

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 14 August 2024 to 18 April 2026 (dates subject to change).

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 20 per vehicle (one-way, maximum occupancy 3)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 20604051950

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palm Hotel Hotel
Palm Hotel Tarapoto
Palm Hotel Hotel Tarapoto

Frequently asked questions

Is Palm Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Palm Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Palm Hotel?

Checkout is at 1:00 PM. Late checkout is available for a fee.

Does Palm Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 20 per vehicle applies.

Where is Palm Hotel located?

Located in the heart of Tarapoto, this hotel is within a 15-minute walk of Plaza de Armas de Tarapoto and Takiwasi Center. Tarapoto National University of San Martin and Petroglifos de Polish are also within 6 mi (10 km).

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Reviews

Palm Hotel Reviews

8.0

Very good

8.4

Cleanliness

7.4

Amenities

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

4/10 Poor

Paula

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Staff was not kind and wifi never works in any floor.
Stayed 1 night in Oct 2022

6/10 Okay

Roberto

Liked: Cleanliness, staff & service, amenities
Me gustó la limpieza. No me gustó: -No hay servicio a la habitación. -Aire Acondicionado, malogrado.
Stayed 4 nights in Dec 2021

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Pienso que el hotel debería de estar más atento a sus huéspedes
Stayed 1 night in Jul 2021

10/10 Excellent

José Deison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Melinda

Stayed 1 night in Oct 2021

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020