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Location was fantastic just next to a big shopping mall with lots of restaurants and a park in front
However I requested for a room near the lift but was not given , perhaps it’s because I checked in night !
Room was big clean and comfortable
Li Hua
Stayed 1 night in Nov 2023
Response from Management Group on 17 Nov 2023
Dear Li Hua,Thank you for your feedback and we are pleased to learn that you have enjoyed your stay. It is sorry that we did not give the requested room to you due to night check in. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in the near future.Kind regards,
6/10 Okay
Eamonn
Travelled with group
23 Oct 2023
Disliked: Property conditions & facilities
Eamonn
Stayed 1 night in Oct 2023
Response from Management Group on 24 Oct 2023
Dear guest! Thank you for choosing InterContinental Tangshan and for your feedback. We attach great importance to your feedback, first-class accommodation environment and high-quality service make our consistent goal and pursuit, the hotel staff will continue to work hard, hope to bring you more satisfactory service in your next stay, but also hope that you can continue to support our hotel. Sincerely looking forward to your next visit!
尊敬的洲际宾客,
非常高兴您百忙中抽出时间评论,也很感谢您对我们的好评。让您满意是我们一直努力的方向,我们会继续做好服务!期待您的再次莅临!
Dear respect InterContinental guest,
Thank you for your score, we will continue to do best service.We looking forward to your visit again!
Unfortunately my stay was ruined by the aircon in the room failing twice. This is something I notice generally about Beijing and Tangshan. The standards of air conditioning are very poor. The towels in the rooms need to be updated - many of them are fraying and they don't smell pleasant.
The service was good and the hotel is in the middle of the city with the park, mall and easily walkable to many places to eat. The bed was very comfortable, but some of the furniture in the room had a fair amount of wear and tear with scratches and an iron mark.
위치면에서 매우 편리하며 탕산에서는 상급 수준의 호텔입니다. 세면기의 물빠짐이 좋치않은데 관리 문제인듯.
Verified traveller
Stayed 3 nights in Nov 2018
Response from Cindy on 12 Dec 2018
Dear respect InterContinental guest,
Thank you for your comments , we will go on good service for you have a best experience! We are looking forward to your visit again!
Room in good condition and clean. Good location, right next to shopping mall. Warm welcome at reception by staff Avery. I only had an issue locating the fridge which was bit difficult to find as it was placed inside a cabinet on the wall not on the floor.
Staffs are kind and gentle.
Room is clean and bed is comfortable.
Very close to the railway station, takes about 15mins by taxi.
I was satisfied with all.