"I been traveling across Israel with my family and stayed in many hotel and this hotel is by far taking the crown in regards to customer service.
The front desk manager has a Ritz Carleton mentality where he goes above and beyond to please his guests.
We had some issues with the sleeping arrangements and he solved it in seconds.
The staff at the hotel is helpful and accommodating except the service in the lobby which is lazy and unaccommodating.
It's almost feels like a different section that does not belong to the hotel. Having said that the rest of the hotel is wonderfully accommodating in all levels. We ate at the hotel our entire stay and the food was magnificent. The only thing I will add is I wish the waiters at the dining room will serve water and drinks at the table instead of guest bringing it from the buffet, the glasses are small and half of it spills until you get to the table. All in all we had a great time I will definitely recommend it and be back for sure."
"I checked few hotels in Ein Bokek. Some of them have AC very noisy. This hotel was very quiet in this matter. Another good thing was, no kids. It was another reason for a quiet place. The only problem was, I was in non-smoking area outside with the sign "No smoking". Some people disregarded the sign and they smoke. I asked person on front desk to get involved in this matter , but he just ignored it. He suppose to stop them from smoking or to send then to a smoking area."
"This hotel has many different pools to enjoy. If you don’t feel like going into the Sandy area of the Dead Sea. The hotel is spacious. The rooms are spacious with balconies that you could sit overlooking the mountains and the sea. Short walk to the beach. Great breakfasts and dinners. "