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Reviews of Grand Hyatt Taipei

5 out of 5
Grand Hyatt Taipei
2 SongShou Road, Taipei

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1003 reviews" "
Rating 8 - Good. 243 out of 1003 reviews" "
Rating 6 - Okay. 72 out of 1003 reviews" "
Rating 4 - Poor. 39 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cheng Kiat

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel
Stayed 1 night in May 2024

10/10 Excellent

Tingting

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

patty, mill valley

Will return.
Stayed 3 nights in May 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 7 nights in May 2024

10/10 Excellent

Jung, basking ridge

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable and quiet
Stayed 1 night in May 2024

10/10 Excellent

Tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality all around. The Grand Hyatt is very deserving of its central location and proximity to Taipei 101. The property, the service, and the atmosphere are all top notch.
Stayed 2 nights in May 2024

10/10 Excellent

Camillia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Hyatt was spectacular. The service was top notch, our rooms were spacious and beautiful, the beds were the most comfortable beds I’ve ever slept in in a hotel. I loved it.
Stayed 5 nights in May 2024

10/10 Excellent

jianhua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with professional staff. Enjoyed our stay!👍👍👍
Stayed 3 nights in Apr 2024

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities
Best ever!
Stayed 3 nights in Apr 2024

10/10 Excellent

yabo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Steven Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, great views, awesome staff.
Stayed 5 nights in Mar 2024

8/10 Good

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 3 nights in Feb 2024

10/10 Excellent

Yeo Reum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend
Stayed 2 nights in Apr 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent overall!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jia-Chyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Danette C

Liked: Cleanliness, staff & service, property conditions & facilities
The room was impressive and clean. The staff of the hotel are all approachable and accommodating.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sophia

Stayed 1 night in Apr 2024

10/10 Excellent

Mary Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean overall. Beautiful lobby with personnel always ready to assist. Very close to Taipei 101 with a walk bridge connecting to the mall itself.
Stayed 1 night in Apr 2024

10/10 Excellent

Xiangdong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been with the brand name for years wherever I go. If I look for a good location with nice and decent accommodation, the Hyatt is the place to go. It’s a no brainer.
Stayed 1 night in Apr 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Service was top notch and they served an amazing breakfast buffet. Elsa and Cherry were fantastic and truly made our stay there special. Thank you to everyone there that even made us feel safe during and after the earthquake! We shall be back again very soon ❤️ Craig and Tracy 🙏❤️🙏
Stayed 14 nights in Mar 2024

10/10 Excellent

Helen

Stayed 3 nights in Apr 2024

10/10 Excellent

steve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking! Within the walking distance to Taipei 101, restaurants, night clubs. The executive suite has a nice layout for business travelers.
Stayed 1 night in Apr 2024

10/10 Excellent

daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Apr 2024

10/10 Excellent

daniel

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Mar 2024

10/10 Excellent

Yzabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the hotel, opposite is Taipei 101. A lot of shopping mall around the area. Night market near the hotel which is a walking distance is Lin Jiang street night market and Raohe night market which is 10- 15 minutes depending on traffic. Fantastic food!
Stayed 5 nights in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, friendly, and definitely warranting a return visit next time we’re in Taipei
Stayed 1 night in Mar 2024

4/10 Poor

Bonnie

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd time staying at the Grand Hyatt Hotel in Taipei. The staff and services are excellent! They go out of their way to make your stay wonderful! They even remember led my birthday and sent a cake and a nicely written card to the room! The location is centrally located, and you can walk anywhere! I would stay there again and again!
Stayed 13 nights in Mar 2024

10/10 Excellent

Mark

Travelled with family
Best location of all Taipei hotels.
Stayed 2 nights in Feb 2024

8/10 Good

Paul, Temple City

Travelled with family, Travelled with family and small children
Liked: Staff & service
A little past its prime, rooms show its age but location and convenience and service are top notch
Stayed 4 nights in Feb 2024

10/10 Excellent

BEtty, CHERRY HILL

Stayed 2 nights in Feb 2024

10/10 Excellent

haibo

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

haibo

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing
Stayed 1 night in Feb 2024

10/10 Excellent

EUNJI

Stayed 3 nights in Feb 2024

10/10 Excellent

Ross

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Friendly staff and great service. Front desk gave us a late check out which was very much appreciated.
Stayed 7 nights in Feb 2024

8/10 Good

KA LAI KRAMMIE

Stayed 5 nights in Feb 2024

6/10 Okay

David

Stayed 5 nights in Feb 2024

8/10 Good

Richard

Stayed 1 night in Feb 2024

8/10 Good

kathy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good trnning and efficient!
Stayed 6 nights in Feb 2024

10/10 Excellent

Chien han

Stayed 1 night in Feb 2024

10/10 Excellent

Li Shing

Stayed 2 nights in Feb 2024

8/10 Good

SANG KUK

Stayed 3 nights in Feb 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Qing

Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

SEAN

Stayed 1 night in Jan 2024

8/10 Good

MIRAN

Stayed 3 nights in Jan 2024

8/10 Good

Betty

Stayed 2 nights in Jan 2024

10/10 Excellent

Adam

Business traveller
Liked: Amenities, property conditions & facilities
Great central Xinyi hotel.
Stayed 6 nights in Jan 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 2 nights in Jan 2024

10/10 Excellent

BANGGUEL

Stayed 2 nights in Jan 2024