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"The lobby is impressive, but the hallways and rooms need to be updated. The beds were very comfortable and quiet. A very convenient location next to the train station."

"Excellent stay and a nice walk from the village area and is more on the quiet side."

"It was fine, bed comfortable, (local) TV & kettle worked, shower had good pressure Location is why you’re here. My issue is with the fire doors, all the doors actually, every single room door & the several fire doors down the length of the hall ALL squeaked and slammed! Greasing a squeaky hinge has got to be one of the easiest fixes in the world- but when I mentioned it to front desk staff she basically rolled her eyes at me as if to say I was asking too much. The slamming is another issue that would take more work but it’s not impossible to fix and is pretty standard in most hotels. I really wanted to like the restaurant more, had I not been practically starving I would have sent my beef pie back because it was soooooo salty. The ONE staff member did a pretty good job handling the 5-6 tables on his own, but jeeez, get one more employee in there, add less salt in the food and they could probably raise their dismal 3-stars (on Google) problem. "

"Very helpful and friendly staff. They were able to fix a sandwich for us on our late arrival. Very good breakfast and the evening meal we had was excellent. Clean and quiet room. We didn't use the parking as we arrived by train. Hotel is about a 5 minute walk from the station."

"Great location.Great staff"

"Quite a lovely stay"

"Great room and service. Staff very friendly and breakfast was great."

"A lovely hotel in a perfect setting by the river. My only quibble is that one morning at breakfast two staff members had a disparaging conversation about a colleague within earshot of guests. Bar prices were a bit on the high side but other than that The Palace was terrific."

"The breakfast menu was very good with plenty of choice. The bar carried an extensive list of whisky & gin."