Aerial view
Check availability

Reviews of Evergreen Palace Hotel Chiayi

4 out of 5
Evergreen Palace Hotel Chiayi
No.777, Gugong Blvd., Taibao, Chiayi County

Reviews

9.0

Wonderful

Rating 10 - Excellent. 276 out of 469 reviews" "
Rating 8 - Good. 153 out of 469 reviews" "
Rating 6 - Okay. 28 out of 469 reviews" "
Rating 4 - Poor. 9 out of 469 reviews" "
Rating 2 - Terrible. 3 out of 469 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Walter

Stayed 2 nights in Apr 2024
Response from Evergreen Palace Hotel (CHIAYI) on 2 May 2024
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely,

10/10 Excellent

Khai Siang

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Mar 2024
Response from Evergreen Palace Hotel (CHIAYI) on 2 Apr 2024
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely,

10/10 Excellent

YI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from 長榮文苑酒店(嘉義) on 21 Feb 2024
親愛的貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！

10/10 Excellent

Lake

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice one, which close to the PALACE Museum.
Stayed 2 nights in Jan 2024
Response from Evergreen Palace Hotel (CHIAYI) on 29 Jan 2024
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely,

8/10 Good

chee yong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new and good but limited dining options around area
Stayed 1 night in Dec 2023
Response from Evergreen Palace Hotel (CHIAYI) on 2 Jan 2024
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely,

10/10 Excellent

Bruce, Bundoora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay
Stayed 2 nights in Nov 2023
Response from Evergreen Palace Hotel (CHIAYI) on 19 Dec 2023
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely,

10/10 Excellent

Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place~ clean and cozy. you can borrow bicycle and even light motorcycle at the front as transportation. Only one little trouble is the TV controller is not working very well.
Stayed 1 night in Nov 2023
Response from Evergreen Palace Hotel (CHIAYI) on 19 Dec 2023
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely,

10/10 Excellent

Yih-Feng

Stayed 3 nights in Nov 2023
Response from 長榮文苑酒店(嘉義) on 21 Nov 2023
親愛的 Yih-Feng 貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！長榮文苑酒店(嘉義) 敬上

10/10 Excellent

Jong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Evergreen Palace Hotel (CHIAYI) on 13 Nov 2023
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely,

10/10 Excellent

WanTing

Stayed 1 night in Oct 2023
Response from Evergreen Palace Hotel (CHIAYI) on 19 Dec 2023
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely, Evergreen Palace Hotel (CHIAYI)

10/10 Excellent

carol

Stayed 1 night in Oct 2023
Response from Evergreen Palace Hotel (CHIAYI) on 13 Nov 2023
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely,

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Room is very clean and spacious. We ordered the same dishes in the restaurant for the past two days as they’re extremely delicious. What I do appreciate most about this hotel is this hotel shuttle bus service is excellent. Although I travelled with my disabled wife in a wheelchair, we got all the assistance during our stay.
Stayed 2 nights in Oct 2023
Response from Evergreen Palace Hotel (CHIAYI) on 23 Oct 2023
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely,

6/10 Okay

Charles, Issaquah

Travelled with family and small children
Liked: Amenities
Very small room
Stayed 1 night in Sep 2023
Response from Evergreen Palace Hotel (CHIAYI) on 12 Oct 2023
Thank you for your valuable feedback as it is important to us. We are in the midst of reviewing the details to make sure they will deliver hotel standards at all times. I wish you all the best!Yours Sincerely,

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

WENWEN, dandenong north

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel with good service and yummy breakfast.
Stayed 2 nights in Apr 2023
Response from Evergreen Palace Hotel (CHIAYI) on 1 Jun 2023
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely, Evergreen Palace Hotel (CHIAYI)

10/10 Excellent

tsuwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from 長榮文苑酒店 on 30 Aug 2021
親愛的 貴賓 您好, 感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！ 長榮文苑酒店(嘉義) 敬上

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Mar 2021
Response from 長榮文苑酒店 on 23 Mar 2021
親愛的 貴賓 您好, 感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！ 長榮文苑酒店(嘉義) 敬上

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and all the staffs are very friendly as well.
Stayed 1 night in Feb 2021
Response from 長榮文苑酒店 on 17 Feb 2021
親愛的 貴賓 您好, 感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！ 長榮文苑酒店(嘉義) 敬上

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

JIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service menu not offer a variety of selections for every meal of the day. Except this, everything is good.
Stayed 1 night in Jul 2020
Response from Evergreen Palace Hotel Chiayi on 11 Aug 2020
Dear guest, Warmest greetings from Evergreen Palace Hotel Chiayi. Thank you for the comments following your recent stay with us. We are looking forward to welcoming you back and providing you another wonderful experience in the near future!

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend away
The room was small, but comfortable. It had a great view. There was a nice pool. Breakfast was good with variety. It was very close to the HSR station.
Stayed 1 night in Jul 2020
Response from Evergreen Palace Hotel Chiayi on 11 Aug 2020
Dear guest, Warmest greetings from Evergreen Palace Hotel Chiayi. Thank you for the comments following your recent stay with us. We are looking forward to welcoming you back and providing you another wonderful experience in the near future!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from 長榮文苑酒店 on 11 Aug 2020
您好,感謝您日前下榻長榮文苑酒店，並給予我們好評，長榮文苑酒店全體員工也期待您的再次入住，謝謝！

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasant stay
Service was great and friendly. Location is in a peaceful area, but there are not many food options nearby, so we had dinner at the hotel. Buffet had a good selection and was reasonably priced. The room was on.the small side but otherwise nice. Pool is also small but we were the only ones there so had a great time. Overall a very pleasant stay.
view from room
Stayed 1 night in Jun 2020
Response from Evergreen Palace Hotel CHIAYI on 22 Jun 2020
Dear SHU WEN, Thank you for staying with us, and we are so glad to know you enjoyed the time at Evergreen Palace Hotel CHIAYI. Thank you for your feedback, and we are looking forward to seeing you again!

10/10 Excellent

Kaiwen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from 長榮文苑酒店 on 25 May 2020
您好! 非常感謝您日前下榻長榮文苑酒店，並在百忙中分享您的住宿經驗，您的寶貴意見將協助我們提升更優質的服務品質。謝謝您，並且期待您下次的光臨！

8/10 Good

CHING-WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice New hotel in Chiayi
Evergreen Palace opened in Dec. 2019 and currently still in soft opening phase. Overall the stay was good with room for improvement. Hotel still had that fresh renovation smell and breakfast buffet was acceptable for a business hotel. Southern Branch of the National Palace Museum was right across the street within a short 5 - 10 min walk. Otherwise, there is not much to eat around the area (besides McDonalds), you will need to drive to the nightmarket downtown which took around 25 mins. Definitely go there and try out the famous Chiayi chicken rice. Some areas of improvement needed at Evergreen: 1. the hairdryer was too weak, even as a guy, it took 10+ mins to dry my hair 2. you need to sign out for the treadmill key and remote control from gym reception... receptionist needs to tell guests proactively and also put up a sign in the gym 3. room card had problem swiping when checking in on the first night, had to go down and get it reprogrammed
Stayed 1 night in Feb 2020

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
整體住宿體驗良好
Stayed 2 nights in May 2024
Response from 長榮文苑酒店(嘉義) on 22 May 2024
親愛的貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！

10/10 Excellent

孟璇

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全都很讚！
Stayed 1 night in Mar 2024
Response from 長榮文苑酒店(嘉義) on 12 Mar 2024
親愛的 孟璇 貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！

10/10 Excellent

Ming-Hui

Stayed 2 nights in Feb 2024
Response from 長榮文苑酒店(嘉義) on 5 Mar 2024
親愛的貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！

10/10 Excellent

MING-YOW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from 長榮文苑酒店(嘉義) on 21 Feb 2024
親愛的貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！

10/10 Excellent

Hung En

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from 長榮文苑酒店(嘉義) on 21 Feb 2024
親愛的貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！

10/10 Excellent

Su Lien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from 長榮文苑酒店(嘉義) on 21 Feb 2024
親愛的貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！

10/10 Excellent

CHIHCHIANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體90分
服務可以，故宮南院對面！！ 早餐一般
Stayed 1 night in Feb 2024
Response from 長榮文苑酒店(嘉義) on 21 Feb 2024
親愛的貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦嘉義住宿首選
座落故宮南院對面，非常適合安排成來嘉義玩，並參觀故宮南院的住宿地點。備有停車場跟高鐵接駁車，居住環境與空間也很不錯
Stayed 1 night in Jan 2024
Response from 長榮文苑酒店(嘉義) 敬上 on 29 Jan 2024
親愛的 Anonymous 貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！

10/10 Excellent

Andy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨、新穎、交通方便！早餐要加強一點、水果太酸
Stayed 1 night in Jan 2024
Response from 長榮文苑酒店(嘉義) on 17 Jan 2024
親愛的貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from 長榮文苑酒店(嘉義) on 17 Jan 2024
親愛的貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！

10/10 Excellent

YU JEN

Stayed 1 night in Dec 2023
Response from 長榮文苑酒店(嘉義) on 17 Jan 2024
親愛的貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！

10/10 Excellent

YU JEN

Stayed 1 night in Dec 2023
Response from 長榮文苑酒店(嘉義) on 17 Jan 2024
親愛的貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！

10/10 Excellent

Chieh Ting

Stayed 1 night in Dec 2023
Response from Evergreen Palace Hotel (CHIAYI) on 2 Jan 2024
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely,

8/10 Good

YUEHCHANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
距離故宮南院非常近(步行約3分鐘可到大門)，附近有間日本料理店很好吃(步行約3分鐘)，可以當作是晚餐的選擇之一。 飯店內的早餐也不錯，選擇很多，麵包土司類很好吃，但其他就稍微普通。 早餐建議：建議要求客人打餐時能配戴口罩或進入用餐時給一個口罩備用，用餐時有發現外國客人一直咳嗽且有幾次對著食物，但因為未給明確規範要求，所以食物可能受到汙染，造成後續不知情者吃到。
Stayed 1 night in Dec 2023
Response from 長榮文苑酒店(嘉義) on 17 Jan 2024
親愛的 YUEHCHANG 貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們寶貴意見，我們會加強員工之教育訓練，十分抱歉影響您此次渡假心情；我們將再多檢視各項的服務細節，也虛心接受旅客的建議，您的意見與回饋是讓我們不斷前進的動力，日後如有機會，誠摯歡迎您再次抵嘉旅遊，讓我們能有機會再次為您服務，謝謝您，敬祝 順心！

10/10 Excellent

CHINMING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location. Friendly hotel.
Stayed 1 night in Dec 2023
Response from Evergreen Palace Hotel (CHIAYI) on 19 Dec 2023
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely,

10/10 Excellent

MIN-FU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Evergreen Palace Hotel (CHIAYI) on 19 Dec 2023
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely,

10/10 Excellent

PO CHENG

Stayed 1 night in Dec 2023
Response from Evergreen Palace Hotel (CHIAYI) on 19 Dec 2023
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely,

10/10 Excellent

CHENG KAI

Stayed 1 night in Dec 2023
Response from Evergreen Palace Hotel (CHIAYI) on 19 Dec 2023
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Evergreen Palace Hotel (CHIAYI) on 19 Dec 2023
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely, Evergreen Palace Hotel (CHIAYI)

10/10 Excellent

Yuchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很乾淨，食物很好吃 牙刷很軟，很好用 冰箱還有免費飲料 小點心很好吃
Stayed 1 night in Nov 2023
Response from 長榮文苑酒店(嘉義) on 21 Nov 2023
親愛的 Yuchi 貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！長榮文苑酒店(嘉義) 敬上

10/10 Excellent

WAN YI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from 長榮文苑酒店(嘉義) on 21 Nov 2023
親愛的 WAN YI 貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！長榮文苑酒店(嘉義) 敬上

10/10 Excellent

LING JUN

Stayed 1 night in Nov 2023
Response from 長榮文苑酒店(嘉義) on 21 Nov 2023
親愛的 LING JUN 貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！長榮文苑酒店(嘉義) 敬上

10/10 Excellent

FRANCES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
長榮桂冠是首選
遠遠地看到長榮酒店建築物頂樓一圈綠色燈光，似乎就有安心回到家的感覺，當我們開車進入設計良好的地下一樓平面停車場，除有寬敞的停車空間，更驚訝於電梯旁乾淨的廁所，可以讓年長者舒適的設計！ 房間內的諸多配置，一直都讓我們很滿意長榮桂冠體系的酒店，浴室很好，床好睡，沙發乾淨舒適，全景的窗台面向故宮南院，特別有加分的效果，又有小美犀智慧音響設備，太貼心了！ 早餐豪無疑問，一直高水準，有腳踏車可借騎到南院繞一圈拍照，很滿意，各個服務人員的應對服務也溫暖，總之，各個不同地點的旅行，長榮桂冠都是我們全家人的首選！謝謝有 Evergreen Group!
Stayed 1 night in Nov 2023
Response from 長榮文苑酒店(嘉義) 敬上 on 13 Nov 2023
親愛的Frances 貴賓 您好,感謝您日前蒞臨長榮文苑酒店，並給予我們好評與鼓勵，長榮文苑酒店也期待您的再次光臨，謝謝，敬祝 順心！

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all, it's a great hotel.
Stayed 1 night in Oct 2023
Response from Evergreen Palace Hotel (CHIAYI) on 13 Nov 2023
Thank you for your valuable feedback. I wish you all the best!Yours Sincerely,