Palaces in Tabuk Province

"The resort and service was one of the best I have ever been too. The staff were incredible and everything was perfect. "

"I had a room with pool and sea view 326, I recommend everyone to take this room, the view from the balcony is spectacular. There was a fruit basket and a hand-written welcome note in my room which is an amazing detail. Hotel uses only glass bottles for water which is an additional level of comfort as I hate plastic bottles. The breakfast buffet is different every day, the food is amazing and the staff is super attentive. I would like give praise to staff members: Miss Dorcas, Mr. Shibly, Mr. Shah and Mr. Hillary for their extraordinary professionalism and dedication to customer care."

"Staff"

"Above and beyond any expectations"

"Staff members were welcome "

"Overall, this hotel is good and reasonably priced compared to others in the area. The staff are very sincere, kind, and respectful — and I truly appreciate that. My review is meant to help them improve, because I believe they are trying their best. The main challenge I experienced was communication. Very few staff members speak English, so even simple requests were difficult. For example, I ran out of toilet paper, tried to explain it, and even showed the empty roll, but nothing was delivered. Cleanliness also needs attention. The carpet in our room had many noticeable spots, which I didn’t expect for a hotel of this level. There was also a black stain inside the refrigerator. We reported it, and although they offered to switch our room, nobody followed up and the refrigerator was never cleaned even after we requested it. Despite these issues, the people are respectful and polite, and the overall stay was still okay. With better communication support for guests and improvements in room cleanliness, this hotel can become an excellent choice for travelers."

"Great hotel "

"Good location Buffet breakfast was good Staff was very professional "

"One elevator was not going to the 5th floor; I had to walk up the stairs. There were chacaroches in one room, and the bathroom was not clean and smelled of urine. The furniture was full of dust and fingerprints from other people renting- the stuff did not get cleaned it! "