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"Clean room, wonderful staff, good amenities and modern hotel"

"Good warm hospitality by reception and nice room "

"It is an excellent 3 star facility which mimics 5 star elements. Small and cosy hotel. This is my second visit to this hotel. I like their service. Friendly and accommodating staff. Breakfast is great and they accommodate requests well within capacity. Mall is close but never visited as business trip and hectic. "

"We had a nice and comfortable stay. The room was clean, the atmosphere was relaxing, and everything met our expectations. Would happily stay again."

"Overall, this hotel is good and reasonably priced compared to others in the area. The staff are very sincere, kind, and respectful — and I truly appreciate that. My review is meant to help them improve, because I believe they are trying their best. The main challenge I experienced was communication. Very few staff members speak English, so even simple requests were difficult. For example, I ran out of toilet paper, tried to explain it, and even showed the empty roll, but nothing was delivered. Cleanliness also needs attention. The carpet in our room had many noticeable spots, which I didn’t expect for a hotel of this level. There was also a black stain inside the refrigerator. We reported it, and although they offered to switch our room, nobody followed up and the refrigerator was never cleaned even after we requested it. Despite these issues, the people are respectful and polite, and the overall stay was still okay. With better communication support for guests and improvements in room cleanliness, this hotel can become an excellent choice for travelers."

"One elevator was not going to the 5th floor; I had to walk up the stairs. There were chacaroches in one room, and the bathroom was not clean and smelled of urine. The furniture was full of dust and fingerprints from other people renting- the stuff did not get cleaned it! "

"The receptionist was good and clean. It was good also, but the bathroom was smell like a sewer and for the clean I had an incident that I want them to clean the room and they didn’t clean it and when I spoke to the reception, they said they told them, but they didn’t clean it so they don’t take care of their client"