Reception

Reviews of The Capitol Hotel Sydney

4 out of 5
The Capitol Hotel Sydney
730/742 George Street, Haymarket, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 160 out of 274 reviews" "
Rating 8 - Good. 87 out of 274 reviews" "
Rating 6 - Okay. 21 out of 274 reviews" "
Rating 4 - Poor. 4 out of 274 reviews" "
Rating 2 - Terrible. 2 out of 274 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

abby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the Capitol Hotel. It is very convenient to the city and easily walkable to all major attractions. It is quiet and safe. We would definitely return.
Stayed 3 nights in May 2024
Response from The Capitol Hotel Team on 17 May 2024
Hi Abby,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at the Capitol Hotel and found our location convenient and safe. We look forward to welcoming you back on your next visit.

8/10 Good

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Well styled and good value for money. Looked brand new
Stayed 1 night in May 2024
Response from The Capitol Hotel Team on 15 May 2024
Hi Christophe,Thank you for your positive review. We're glad you found our hotel well-styled and good value for money. We appreciate your feedback and look forward to welcoming you back.

10/10 Excellent

WengWah, singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is small, for long stay, you need to do basic washing but no where to find place to hang. Overall is ok, no complains ☺️
Stayed 8 nights in May 2024
Response from The Capitol Hotel Team on 15 May 2024
Hi Wengwah, Thank you for your review. We appreciate your feedback about the room size and lack of space for hanging clothes during a long stay. We're glad to hear that overall your stay was satisfactory.

2/10 Terrible

Sherrill

Disliked: Staff & service, amenities
Conveniently located but the staff were inexperienced and lacked customer service skills necessary for the job.
Stayed 6 nights in Feb 2024
Response from The Capitol Hotel Team on 12 May 2024
Thank you for sharing your feedback. We sincerely apologize for the shortcomings in service you experienced during your stay. The staff member involved is no longer with us, and we are actively working to improve our training programs to ensure our team meets the high standards of customer service our guests expect. We hope to have another opportunity to serve you better in the future.

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A boutique hotel that just ticks many boxes-beds made out of clouds, modern and chic and our room was blissfully quiet after a long day at work. Staff are always smiling and overall customer service was perfect.
Stayed 1 night in May 2024
Response from The Capitol Hotel Team on 10 May 2024
Hi Kim, Thank you for your wonderful review! We're delighted to hear that our hotel, with its cloud-like beds, modern chic decor, and quiet rooms, provided you with a peaceful retreat after a long day at work. We're also thrilled that our friendly staff and excellent customer service made your stay perfect. We look forward to welcoming you back soon!

10/10 Excellent

Stewart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for my family, and I wasn't there, but my entire family told me that they enjoyed their stay very much. In particular, they said that the staff could not have been more helpful or accommodating, and the adults and children were treated very well by all staff members. My family are pretty well travelled, so they have a lot of experience to judge hotels by, and they rate the Capitol Hotel very highly.
Stayed 1 night in Apr 2024
Response from The Capitol Hotel on 3 May 2024
Hello Stewart, That's fantastic to hear! We're delighted that your family enjoyed their stay at the Capitol Hotel. We appreciate your family's positive feedback and hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future!

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 8 nights in Apr 2024
Response from The Capitol Hotel on 2 May 2024
Hello Herman, Thank you for staying with us and for your review. We appreciate your feedback. We hope you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, very handy to dining options and transportation nearby, including its proximity to Central Station. Being close to Chinatown is a bonus and Darling Harbour is nearby. Family-friendly and modern upgrades make for a good time for all.
Stayed 4 nights in Apr 2024
Response from The Capitol Hotel on 29 Apr 2024
Thank you for the wonderful review! We're delighted to hear you enjoyed our excellent facilities, convenient location near dining and transportation options, and the proximity to Chinatown and Darling Harbour. It's great that our family-friendly atmosphere and modern upgrades contributed to a memorable experience for you. We look forward to your next visit!

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing that wasn’t good was the shower water was inconsistent in temperature.
Stayed 4 nights in Mar 2024
Response from The Capitol Hotel on 27 Apr 2024
Hello Samuel, Thank you for your review. We apologize for any inconvenience caused by the water temperature during your stay. We have addressed this issue promptly to ensure a more comfortable experience for our guests. We appreciate your feedback and hope to welcome you back for a smoother stay next time.

10/10 Excellent

Sophia, Monterey Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this hotel for visiting Sydney.
Stayed 2 nights in Apr 2024
Response from The Capitol Hotel on 20 Apr 2024
Hello Sophia, Thank you for your review! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future!

8/10 Good

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for capitol theatre!
Stayed 1 night in Apr 2024
Response from The Capitol Hotel on 15 Apr 2024
Hello Amanda, Thank you for the review! We're delighted you found our location convenient for the Capitol Theatre. We look forward to welcoming you back!

10/10 Excellent

samuel g

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to everything clean and comfortable
Stayed 1 night in Apr 2024
Response from The Capitol Hotel on 13 Apr 2024
Hello Samuel, Thank you for your review! We're thrilled to hear that you found our hotel to be conveniently located, clean, and comfortable. We hope to have the pleasure of welcoming you back again in the future!

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had small selection but beautifully presented with fresh quality food. Room was a little on the small side but very comfortable
Stayed 2 nights in Apr 2024
Response from The Capitol Hotel on 13 Apr 2024
Hello Jamie, Thank you for your feedback! We're delighted to hear that you enjoyed the breakfast selections. Your comments regarding the room size and comfort are valued. We look forward to welcoming you back again soon!

10/10 Excellent

Emma

Stayed 1 night in Apr 2024
Response from The Capitol Hotel on 25 Apr 2024
Hello Emma, Thank you for your review! We hope you enjoyed your stay and we hope to welcome you back in the future.

10/10 Excellent

Muoi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Capitol Hotel on 6 Apr 2024
Hello Muoi, Thank you for the review! We hope you enjoyed your stay and looking forward for your next stay with us!

8/10 Good

Samuel

Travelled with partner
Central to lower part of town ,theatre etc: Not enough hanging space in room, pillows too high & hard . Otherwise very comfortable .
Stayed 1 night in Apr 2024
Response from The Capitol Hotel on 6 Apr 2024
Hello Samuel, Thank you for your feedback! We're glad you found our hotel centrally located. We apologize for any inconvenience regarding hanging space and pillow comfort. We do have a few alternative pillow options available, so please don't hesitate to ask our staff for assistance. We hope to welcome you back soon!

10/10 Excellent

JOHN WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms very clean, staff excellent, would stay again
Stayed 4 nights in Mar 2024
Response from The Capitol Hotel on 6 Apr 2024
Hello John William, We're delighted to hear you had a great experience! It's fantastic that you found our rooms clean and our staff excellent. We appreciate your kind words and can't wait to welcome you back for another stay!

10/10 Excellent

elizabeth helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff! Had a great stay. Thanks 😊
Stayed 2 nights in Mar 2024
Response from The Capitol Hotel on 6 Apr 2024
Hello Elizabeth, Thank you for your kind words! We're thrilled to hear you had a great stay and found our staff lovely and helpful. Your feedback means a lot to us, and we look forward to welcoming you back!

10/10 Excellent

Ingrid

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out.rooms have everything you need.great location
Stayed 1 night in Mar 2024
Response from The Capitol Hotel on 21 Mar 2024
Hello Ingrid, Thank you for the great feedback! We're glad you found the check-in and check-out process easy and that our rooms had everything you needed. Our great location added to your experience. We hope to welcome you back soon!

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive for what you get in return
Stayed 3 nights in Mar 2024
Response from The Capitol Hotel Team on 17 Mar 2024
Hi Andrew, Thank you for sharing your feedback. We're sorry to hear that you felt the value did not meet your expectations. We're committed to providing a high-quality experience for all our guests, and we'll certainly consider your input as we strive to improve. We hope to have another opportunity to better serve you in the future.

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from The Capitol Hotel Team on 13 Mar 2024
Hi Rose,Thank you for the perfect rating! We're thrilled you had a great experience with us. Hope to see you again soon!

4/10 Poor

Fred

Travelled with group
Disliked: Property conditions & facilities
This hotel, located in the downtown area, is very convenient, but the size of the room is very small. We couldn’t unpack our suitcases because there is no place to put our clothes. We booked two rooms, none of the rooms had a closet.
Stayed 2 nights in Mar 2024
Response from The Capitol Hotel Team on 11 Mar 2024
Hi Fred,Thank you for your review and for highlighting our convenient downtown location. We understand your concerns about the room size and the lack of storage space for your clothes. We apologize for any inconvenience this may have caused during your stay. Your feedback is invaluable to us as we strive to improve our guest experience.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was centrally located within the city. It is close to the tram, bus station and 30 minutes from the airport. Everything in the hotel is new, clean and beautiful. The bed was so comfortable, like sleeping on a cloud. The reception desk employees were extremely helpful. Although the area seemed very safe, the security the hotel utilizes is a wonderful extra benefit.
Stayed 1 night in Mar 2024
Response from The Capitol Hotel on 10 Mar 2024
Hello William, Thank you for your positive feedback! We're glad to hear that our centrally located hotel, close to transportation and the airport, enhanced your stay. It's great to know that our helpful staff ensured a pleasant experience for you. Looking forward to hosting you again!

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor, staff & location - rooms not facing George St are very quiet. Could do with a 2nd lift - need more memory foam pillows available as alternative to over-stuffed pillows. Also instant decaf coffee would be great.
Stayed 4 nights in Feb 2024
Response from The Capitol Hotel on 10 Mar 2024
Hello Ingrid, Thank you for sharing your positive feedback! We're delighted to hear you enjoyed the great decor, staff, and location. We appreciate your suggestions for more memory foam pillows, and we've placed the order. We also take note of your request for instant decaf coffee. Looking forward to hosting you again soon!

8/10 Good

Owen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Capitol Hotel is advertised as a 3-star facility. But it is next door to the Capitol Theatre, on the edge of China town, close to tram lines leading to Darling Harbour, the Sydney Bridge, Paddy's Markets and the Queen Victoria Building and to the airport. Train travel from the airport to Central Station was about 15 minutes leaving us less than a 10 minute walk to the hotel. It was perfectly placed for shopping and eating - as long as your first preference is Asian style foods. The rooms are bijou, clean and tidy. Though not spacious (well it is a city centre, budget hotel) there was enough space for two of for a week visit to Sydney. Minor complaints were occasional low hot water pressure, the double wardrobe space was halved by the placement of a fridge and kettle/cup shelf in one side and the other side has a safe, ironing board and iron. There were only 3 coat hangers - most of my clothes stayed in the suitcase and my wife claimed the hangers. Final niggle was that the small bar situated behind the reception desk closed at 21.30 - so order ealy if you want a nightcap in your room. To end on a positive all the staff were really helpful and friendly. I'd be happy to visit again.
Stayed 7 nights in Feb 2024
Response from The Capitol Hotel on 10 Mar 2024
Hello Owen, Thank you for your detailed feedback! It's wonderful to hear that you enjoyed the convenient location of The Capitol Hotel near various attractions and transport links. We appreciate your understanding about the room size, and we'll take note of the minor issues you mentioned for potential improvements. It's great to know that the staff was helpful and friendly. We look forward to welcoming you again on your next visit to Sydney!

4/10 Poor

LUIS, Camarillo

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast was decent for one day. The rooms are small and walls are thin ( you can hear everything from other rooms, hallway and street. This was a one day stay after we returned from the Withsundays but had stayed there 5 nights before heading to Hamilton island. We did not get any upgrades nor the courtesy drinks. This is not a 4-star hotel at all. Zero amenities! The location is the only thing that was somewhat convenient, but there are other hotel options. During our 5-day stay, water was liking from the toilet, it was reported and fixed right away but the floor was left dirty (water stains) for two days so there was no floor cleaning done by housekeeping.
Stayed 1 night in Feb 2024
Response from The Capitol Hotel Team on 11 Mar 2024
Hi Luis,Thank you for sharing your experience. We're glad you found the breakfast satisfactory and appreciate your feedback on the room size and noise levels. We're sorry if our service didn't meet your expectation. Your comments on the amenities, housekeeping, and maintenance issues have been noted, and we'll work on improving our services. The location is indeed a highlight for us, and we hope you'll consider giving us another chance to deliver a better experience in the future.

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fridge in the room was useless. Everything else about the property was great. Reception staff and check in/out was good
Stayed 1 night in Feb 2024
Response from The Capitol Hotel Team on 2 Mar 2024
Hello Darren, Thank you for your feedback! We're pleased to hear that you had a positive experience with our reception staff during check-in and check-out. We apologize for any inconvenience you experienced with the fridge and we'll look into ways to improve it. We appreciate your understanding and hope to have the opportunity to welcome you back for another great stay!

10/10 Excellent

Rori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it great location. Friendly staff
Stayed 3 nights in Feb 2024
Response from The Capitol Hotel Team on 27 Feb 2024
Thank you so much for your wonderful review! We're thrilled to hear that you loved your stay and found our location to be great. Our staff will be delighted to know their friendliness made your visit even more special. We look forward to welcoming you back for another memorable stay.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Close to transit and safe were very friendly. Even allowed us to check-in early.
Stayed 1 night in Feb 2024
Response from The Capitol Hotel Team on 27 Feb 2024
Thank you for your kind review! We're thrilled to hear you enjoyed your stay, especially our convenient location and the friendliness of our staff. It was our pleasure to accommodate your early check-in request. We look forward to welcoming you back in the future!

10/10 Excellent

Feliciano

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024
Response from The Capitol Hotel Team on 25 Feb 2024
Hi Feliciano,Thank you so much for the perfect rating! We're thrilled to have met your expectations and look forward to welcoming you back soon.

8/10 Good

Ye Ji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and nicely decorated. It is located very close to public transport including light rail. The only issue I would say is there is sometimes a loud machinery noise coming out of the walls at night, it might bother light sleepers.
Stayed 2 nights in Feb 2024
Response from The Capitol Hotel Team on 25 Feb 2024
Hi Ye Ji,Thank you for your kind words about our clean and nicely decorated property, as well as our convenient location near public transport. We apologize for any inconvenience caused by the machinery noise at night. We're looking into this issue to ensure a more comfortable stay for all our guests.

8/10 Good

STELLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist booked a taxi for us to go to the airport. I was told the fare was about AUD 40, but we were charged AUD 80 instead. Please check it out to see whether we were scammed by the taxi driver Cab #2291 or the receptionist made the mistake.
Stayed 2 nights in Feb 2024
Response from The Capitol Hotel Team on 25 Feb 2024
Hi Stella,We're sorry to hear about the discrepancy with your taxi fare. The estimated fare from our hotel to the airport typically ranges from 40-50. Please contact the taxi company directly with your receipt for further assistance, as taxi fares are beyond our control.

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Capitol Hotel Team on 25 Feb 2024
Hi Hannah,Thank you for your rating! We're glad you had a positive experience and hope to fully meet your expectations next time.

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully furnished, safe and quiet. Staff were very helpful. The breakfast they provided was amazing
Stayed 1 night in Feb 2024
Response from The Capitol Hotel Team on 25 Feb 2024
Hi Karen,Thank you for your wonderful feedback! We're delighted to hear that you appreciated our beautifully furnished property, the safety, quietness, and especially our helpful staff and amazing breakfast. We look forward to welcoming you back for another great experience.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly.
The room was very clean and mostly comfortable. The bed was too squishy soft, and the sheets all came loose. Also, never stayed anywhere that didn't have local tv channels available on the TV or somewhere to hang your clothes. Otherwise the room was very nice and the service was very friendly and efficient.
Stayed 1 night in Feb 2024
Response from The Capitol Hotel Team on 13 Feb 2024
Dear Scott,Thank you for sharing your feedback with us. We're glad to hear that you found the room clean and enjoyed the friendly and efficient service. Your comments about the bed comfort, loose sheets, and amenities are duly noted, and we will address these areas to enhance the overall guest experience.We appreciate your valuable input and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best regards,The Capitol Hotel Team

8/10 Good

Judy

Great location, close to central and light rail, comfortable beds and pillows, would definitely stay there again
Stayed 1 night in Feb 2024
Response from The Capitol Hotel Team on 13 Feb 2024
Dear Judy,Thank you for your kind words! We're delighted to hear that you found our location convenient and enjoyed the comfort of our beds and pillows. We truly appreciate your feedback and look forward to welcoming you back to The Capitol Hotel in the future. Should you need any assistance with future bookings or have any special requests, please don't hesitate to reach out to us directly.Warm regards,The Capitol Hotel Team

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Capitol Hotel is in the perfect location, located in central Haymarket - walking distance to many sites/restaurants/shops. We thought the staff at the hotel was always kind. The rooms were a little small, but the bed was extremely comfortable, and there were some great modern features (AC/ Smart TV/ Tablet) that made the room seem a bit updated. The drain in the shower was clogged and whenever we showered, the water kept pooling over into the entire bathroom (would check on that). Otherwise, had a lovely welcome gift to celebrate our anniversary, and appreciate the room credit options for greener behaviour during your stay. Would definitely stay here again specifically because of their convenient location!
Stayed 3 nights in Feb 2024
Response from The Capitol Hotel Team on 13 Feb 2024
Dear Samantha,Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel's location convenient and enjoyed the amenities we offer. Your kind words about our staff are truly appreciated; providing excellent service is always our top priority.We apologize for the inconvenience you experienced with the size of the rooms and the issue with the shower drain. Your feedback is invaluable to us, and rest assured, we will address this matter promptly to ensure that it doesn't happen again in the future.We look forward to welcoming you back to The Capitol Hotel in the future. Please don't hesitate to reach out to us directly if there's anything we can do to make your next stay even more memorable.Warm regards,The Capitol Hotel Team

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully refurbished hotel, wonderful friendly staff and had the best sleep
Stayed 3 nights in Feb 2024
Response from The Capitol Hotel Team on 13 Feb 2024
Hi Simone,Thank you so much for taking the time to write such a lovely review. We are so happy to hear that you enjoyed your time with us, especially the helpful staff! Please don't hesitate to reach out to us the next time you are looking for a place to stay in the city of Sydney.Kind regards, The Capitol Hotel Team

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a great atmosphere and very friendly staff
Stayed 1 night in Feb 2024
Response from The Capitol Hotel Team on 13 Feb 2024
Hi Jonathon,Thank you so much for your kind review, we appreciate the feedback! We are glad to hear you enjoyed the atmosphere and helpfulness from our staff.We hope we are able to host your next stay in Sydney! Kind regards, The Capitol Hotel Team

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and a great room overall
Stayed 3 nights in Jan 2024
Response from The Capitol Hotel Team on 4 Feb 2024
Hi Christian, Thank you for your wonderful review! We're delighted to know that our location, friendly staff, and the quality of our rooms contributed to a great experience for you. We look forward to welcoming you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The Capitol Hotel on 1 Feb 2024
Hello Guest, We're thrilled to know you had an excellent experience during your stay. Looking forward to welcoming you back in the future!

10/10 Excellent

THAO

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again.
Stayed 2 nights in Jan 2024
Response from The Capitol Hotel on 1 Feb 2024
Hello Thao, We're delighted to hear that you had a positive experience, and we look forward to welcoming you again on your next stay.

10/10 Excellent

Yushi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good location, friendly staff, offers everything meets basic needs, ok size room for 2 adults and 2 kids. Interior is kind of old but clean, narrow hallways and low ceiling
Stayed 2 nights in Jan 2024
Response from The Capitol Hotel on 28 Jan 2024
Hello Yushi, Thank you for your positive review! We're delighted to hear you enjoyed our central location, friendly staff, and that our facilities met your basic needs. We look forward to welcoming you back for another stay in the future!

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast coffee very good
Stayed 1 night in Jan 2024
Response from The Capitol Hotel on 26 Jan 2024
Hello Linda, Thank you for your review! We're pleased to see you enjoyed the breakfast and coffee. We hope you had memorable stay and we hope to welcome you back soon!

6/10 Okay

Shivone

Travelled with group
The property was in a great location, however, housekeeping needs to be updated.
Stayed 3 nights in Jan 2024
Response from The Capitol Hotel on 25 Jan 2024
Hello Shivone, Thank you for your feedback! We appreciate your positive comments about our location and we will address the issue to housekeeping to ensure a better experience for our guests. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Raquel Alda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The Capitol Hotel on 25 Jan 2024
Hello Raquel, Thank you for the 5 stars! Hope you had enjoyable stay with us and looking forward to welcome you back in the future. Thank you.

10/10 Excellent

Katherine

Stayed 2 nights in Jan 2024
Response from The Capitol Hotel on 25 Jan 2024
Hello Katherine, Thank you for the 5 stars! Hope you had enjoyable stay with us and looking forward for your next stay.

10/10 Excellent

HIREN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Chinatown. Walkable street right out from the hotel. Great hotel for tourists. Enjoyed out 4 day stay. Friendly staff.
Stayed 4 nights in Jan 2024
Response from The Capitol Hotel on 22 Jan 2024
Hello Hiren,Thank you for the review! Glad to hear you had a very well spent 4 days in Sydney and we are part of it. It's wonderful to know that our friendly staff contributed to your positive experience. We look forward to welcoming you back for another enjoyable stay!

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2024
Response from The Capitol Hotel on 20 Jan 2024
Hello Linda, Thank you for the review! Hope you had an enjoyable and looking forward for your next stay with us.

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as advertised. Terrific stay.
Stayed 1 night in Jan 2024
Response from The Capitol Hotel on 15 Jan 2024
Hello Glenn, Thank you for the review! We're thrilled to hear that your stay was exactly as your expected would be! Thank you for choosing us, and we hope to welcome you back for another terrific stay in the future.