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Reviews of 57 Hotel

4 out of 5
57 Hotel
57 Foveaux St, Surry Hills, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1005 reviews" "
Rating 8 - Good. 349 out of 1005 reviews" "
Rating 6 - Okay. 96 out of 1005 reviews" "
Rating 4 - Poor. 34 out of 1005 reviews" "
Rating 2 - Terrible. 23 out of 1005 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fumiyasu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24時間利用可能なコーヒーのサービス、Central駅までの近さ、部屋の清潔感、部屋の掃除のクオリティ、全てが最高でした。 もう一度オーストラリアを訪れる時、私は必ずこのホテルを使いたいと思います。 本当にありがとうございました。
Stayed 7 nights in May 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Feng

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The hotel is close to everything, staffs are amazing, price is reasonable, kids love the breakfast there. Downside are: 1. few spots are not very clean, like the top of the fridge is bit sticky. It is the second time we live there, the two different rooms had the same noise from the air con. It was like someone drop a bouncing ball every minute. We were very tired so had no trouble with the noise, but not ideal for someone who can't bear it.
Stayed 2 nights in May 2024
Response from 57 Hotel on 19 May 2024
Dear Feng,Thank you for your rating. We appreciate your feedback and are pleased to hear about your positive experience at 57 Hotel.We look forward to welcoming you back for another enjoyable stay.Best regards,PierreDuty Manager

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in place and staff very helpful and nice
Stayed 1 night in May 2024
Response from Bernadette on 13 May 2024
Hi BradleyWow! Thank you so much for taking the time to leave feedback.We are thrilled to see that you had an amazing stay with us.We look forward to your next stay.Kind Regards

10/10 Excellent

Belinda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cosy. Great coffee making facilities. Complementary breakfast is wonderful.
Stayed 1 night in May 2024
Response from Bernadette on 11 May 2024
Hi BelindaWow! Thank you so much for giving us a 5 out of 5!We are delighted to see that you enjoyed your time with us with everything we have to offer.We are looking forward to your next visit.Kind Regards

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bernadette on 7 May 2024
Hi DarylWow! Thank you so much for leaving 5 star.We are pleased to see that you enjoyed your time with us. We hope you got to explore Sydney while you were here.Kind Regards

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location - walking distance to train station and city. Rooms clean and great coffee machines with some breakfast in the morning.
Stayed 2 nights in Apr 2024
Response from 57 Team on 4 May 2024
Dear Megan,Thank you for taking the time to provide us with a review!We are delighted to hear the location was convenient for you and you enjoyed your room, our complimentary tea/coffee facilities and morning bites.We look forward to welcoming you back soon!Best wishes,Julie57 Team

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were first rate and very friendly, was upgraded to a superior room. Totally enjoyed my stay.
Stayed 2 nights in Apr 2024
Response from Paola C. on 30 Apr 2024
Dear Garry, Thanks very much for your wonderful review!We are pleased to hear you enjoyed your stay at 57 Hotel and that our facilities were convenient for you. We are glad that you appreciated the complementary upgrade and your lovely comments about our staff are well received we will pass it on to them, for sure they will be so happy. We hope we can have another opportunity to have you back at our hotel. Best wishes,

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
the room was basic but pleasant & clean. Excellent location in a charming, walkable neighbourhood, close to train & many restaurants.
Stayed 2 nights in Apr 2024
Response from Bernadette on 29 Apr 2024
Hi BarbaraWow! thank you so much for leaving feedback and giving us a 5 rating.We are so pleased to see that you enjoyed your stay with us with location being the main highlight. We hope you got to explore some of Sydney while you were here.Kind Regards

10/10 Excellent

Tina

Business traveller
Liked: Staff & service, property conditions & facilities
Very convenient location, close to central station. Easy walk to most places. Highly recommend this hotel.
Stayed 5 nights in Apr 2024
Response from Bernadette on 29 Apr 2024
Hi Tina,Wow! Thank you for leaving a 5 rating.We are pleased to see you enjoyed your time with us and hope you got to explore SydneyWe look forward to your next visit.Kind Regards

10/10 Excellent

Peter

Stayed 1 night in Apr 2024
Response from Bernadette on 27 Apr 2024
Hi PeterWow, thank you so much for taking the time to leave a perfect rating. We are pleased to see that you enjoyed your time here with us. We look forward to your next visit.Kind Regards

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Bernadette on 23 Apr 2024
Hi BrettThank you so much for leaving a 5 out 5 rating! Wow we appreciate it very much.We look forward to your next visit.Kind Regards

10/10 Excellent

Wayne

Stayed 6 nights in Apr 2024
Response from Bernadette on 11 May 2024
Hi WayneWow! Thank you so much for leave a 5 out of 5!We are pleased to see that you had an excellent stay with us.We look forward to your next visit real soon.Kind Regards

8/10 Good

Mariela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast was convenient and coffee station was great.
Stayed 1 night in Apr 2024
Response from Bernadette on 20 Apr 2024
Hi MarielaThank you so much for taking the time to leave a review!We are pleased to see that you enjoyed your stay with us and the highlights were our morning bites and our espresso machine.We are looking forward to your next visit Kind Regards

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are extremely helpful arranging a driver to the airport ($22 at the time of this comment) train $19…as well as any other questions you have. A 24/7 coffee bar and complimentary continental breakfast. The only negative! The only window in the open bathroom is covered with window film for privacy….so no “room with a view”!
Stayed 2 nights in Apr 2024
Response from Bernadette on 17 Apr 2024
Hi BruceWow! Thank you so much for leaving a review and giving us a 5 star rating. We are pleased to see you enjoyed your stay with us.We look forward to your visitKind Regards

10/10 Excellent

Ernest

Stayed 1 night in Apr 2024
Response from 57 Hotel on 7 May 2024
Hi Ernest, Thank you for taking the time to give us a review.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Bernadette on 17 Apr 2024
Hi DanielWow! Thank you for your rating, we appreciate it greatly.We are glad to see that you enjoyed your time with us while visiting Sydney.We look forward to your next visit in the near future.Kind Regards

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything, but maybe in the coffee lou ge u could hav an urn just for the tea drinkers
Stayed 1 night in Apr 2024
Response from Bernadette on 14 Apr 2024
Hi RuthThank you so much for taking the time to leave a review and give us a 5 star rating!We are so happy to see that you enjoyed your stay with us.There is hot water that comes from the coffee machine, upon your next visit please don't hesitate to reach out to my friendly 24/7 front desk team and they will be more than happy to show you.We look forward to your return.Kind Regards

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient price reasonable
Stayed 1 night in Apr 2024
Response from 57 Team on 12 Apr 2024
Dear Julie,Thank you for taking the time to leave your feedback.We are delighted to hear the location was convenient for you and you enjoyed your complimentary upgrade to The King Plus One room. We love to be able to provide this to our guests when availability allows.We look forward to seeing you again soon!Kind regards,Julie57 Team

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose a single room as I was travelling by myself and it was so unique to me, and really quite perfect. I only was in the room at the end of my days after exploring Sydney. It was so conveniently located, midway between the airport and Circular Quay. Transportation was 2 blocks away, so handy. I’d definitely recommend to anyone looking for a place to stay.
Stayed 3 nights in Mar 2024
Response from Paola C. on 9 Apr 2024
Dear Heather, Thanks very much for taking the time to provide us with a review!We are thrilled to hear you had a great experience at 57 Hotel, youur lovely comments regarding our location and facilities are well appreciated. Also, we are glad that the room met your expectations and that you felt comfortable. We can't wait to welcome you back soon. Please do not hesitate to reach us anytime. Best wishes,

6/10 Okay

Germana

Business traveller
Liked: Cleanliness, staff & service, amenities
Conveniently located close to Central Station.
Stayed 1 night in Apr 2024
Response from 57 Hotel on 9 Apr 2024
Hi Germana, Thank you for taking time to give us review. Warm regards,57 Hotel

8/10 Good

Brendan Jack, Blaxland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello, Another flying visit to hotel 57. This hotel is quirky, And the rooms are not cluttered and the hotel is quiet.And its in a great neighbourhood, With great food options, light rail and station close by and handy to cbd. Check-in was pleasant and my friend loved the snack area and disco light in the lift. And it's value for money. I will stay there again.
Stayed 1 night in Apr 2024
Response from 57 Hotel on 7 Apr 2024
Dear Brendan,Thank you for your wonderful remarks. We are ecstatic to hear that you thoroughly enjoyed your time with us and left us a fantastic review!We look forward to welcoming you back to 57 Hotel again in the future.Best regards,PierreDuty Manager

6/10 Okay

Bin

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from 57 Team on 5 Apr 2024
Dear Bin,Thank you for taking the time to leave your 3 out of 5 star review. If there is anything you can suggest to make your stay better next time please let us know.We look forward to seeing you again soon!Kind regards,Julie57 Team

10/10 Excellent

Marion Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from 57 Hotel on 5 Apr 2024
Hi Marion, Thank you for taking time to give us 5 out of 5 review. We are looking forward to welcoming you soon again. Best,

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean and delightful, helpful staff. Will definitely go back.
Stayed 1 night in Mar 2024
Response from Bernadette on 3 Apr 2024
Hi JanieThank you so much for leaving a 5 out 5 rating.We are glad to see you enjoyed your stay with us.We look forward to your next visit.Kind Regards

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean and tidy room. Staff were friendly and hotel was close to Central Train Station making it easy to get around Sydney.
Stayed 2 nights in Mar 2024
Response from Bernadette on 2 Apr 2024
Hi HannahThank you so much for taking the time to leave a review!I'm glad the highlights were the location, friendly staff and that the room was tidy and clean.We look forward to your next stay with us.Kind Regards

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bernadette on 2 Apr 2024
Hi GeorgeThank you so much for giving us a 5 out of 5.We look forward to your next visit.Kind Regards

8/10 Good

Lai Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Bernadette on 2 Apr 2024
Hi LaiThank you so much for giving us a 4 out of 5.We hope to welcome you back to turn that 4 into a 5.Kind Regards

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Only to happy to help with all our needs.
Stayed 1 night in Mar 2024
Response from Bernadette on 1 Apr 2024
Hi TraceyThank you so much for giving us a 5 out of 5!I'm pleased to see that the staff was the highlight of your stay. I will let them know about your kind words.We hope to welcome you back in the near future.Kind Regards

6/10 Okay

Valentina

Liked: Staff & service
Disliked: Property conditions & facilities
Really cheap 1970's decor. Awkward bathroom and bedroom set up. I wouldn't want to turn from my bed and have a view of the toilet. 😅 Yes, I'm from the United States but I wouldn't say that my standards are high. I would just not say that the price I paid for this hotel was justified. Definitely not a 4 star property. I don't know why it is listed as one so that is incredibly misleading. I'm disappointed with the properties that are being rated well on Expedia. Twice during my month long trip, I was heavily disappointed with what I've found. The staff are very friendly and helpful. I feel bad that I have to write this review. I think the Australian people are very nice. However, people should know. This is not a 4 star property. I think the other reviews are really misleading when they speak highly of it. I'm surprised that I was charged a room service fee. With all my experience in any type of hotel, I was never charged a room service fee. Should I be charged because I didn't want food rotting in the room for 2 days?
Stayed 2 nights in Mar 2024
Response from Max on 31 Mar 2024
Hi Valentina,Thank you for sharing your comments with us. It's truly disheartening to hear that our usually highly praised accommodation didn't quite meet your expectations. We're a confident four-star property, with a solid reputation backed by thousands of positive reviews across social media and online travel agents. We've taken note of your candid critique regarding our "cheap 1970's decor." We understand that artistic tastes can differ, and our interior design choices may not resonate with everyone.I must admit, I'm a bit puzzled about the service fee you mentioned in your review. The only additional charge you paid was the early check-in fee of 40. Our standard check-in time is 2 PM, just like most hotels around the globe. However, you arrived at the hotel bright and early at 7:37 AM, and luckily, we had a vacant room available at that hour. So, we kindly offered you the opportunity to check in early for an extra fee, which you willingly accepted.On a positive note, I'm thrilled to read that our staff went above and beyond to enhance your stay. We always strive to provide exceptional service, and it's great to know that they made a positive impact during your time with us.Once again, thank you for sharing your comments. We sincerely hope that your other accommodations in Australia exceed your expectations.Warm regards,MaxOperations Manager

6/10 Okay

Bo

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel was clean however in the room there was odor of tobacco smoke in.
Stayed 1 night in Mar 2024
Response from Bernadette on 31 Mar 2024
Hi BoThank you for taking the time to leave a review!We are sorry you didn't have a good stay with us. Had we known about the smell we would of moved you to a different room or at least try and help with removing the smell. I assure you this is a non smoking hotel.Next time please don't hesitate to reach out to our friendly 24/7 staff.We do hope you will give us another chance.Kind Regards

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location and easy to get around. Quite hotel. Lots to do near China Town and Market 5 minutes walk.
Stayed 1 night in Mar 2024
Response from ML on 29 Mar 2024
Dear Pauline,Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay and look forward to seeing you again soon!Kind regards,Mitabh57 Team

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent and the staff were very friendly and helpful.
Stayed 1 night in Mar 2024
Response from Bernadette on 28 Mar 2024
Hi PhillipThank you so much for giving us a 5 out of 5.We look forward to your next visit in the near future.Kind Regards

8/10 Good

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very close to Central Railway, so perfect for travellers arriving into Sydney CBD as it is a very short walk to hotel. We found the staff very helpful and friendly. The room rate included all day coffee/tea in the lobby and a basic breakfast (bakery items and some fruit). Nice touches too re snack bars and Easter eggs. Ideal inclusions for holiday travellers or business travellers. Our room was the basic option .. no exterior windows (only frosted windows with no outlook). The decor is outdated and I think they can ditch the disco theme and upgrade to a minimal business style decor. The room was supposed to have a Queen size bed .... but it seemed a different length to the standard (as a shorty I was fine, but my husband is tall and the bed was too short). Amenities great though in the room with all usuals - safe, ironing board/iron, bathroom goodies etc. WiFi poor in the room, but lobby was fine. Great location regarding transport and restaurants/pubs. Would I recommend. Yes, I think I would given it is Sydney and so central ... and overall the value for money was there for our two nights.
Stayed 2 nights in Mar 2024
Response from Bernadette on 28 Mar 2024
Hi MorganThank you so much for taking the time to leave a review!Thank you for your review! We're glad you found our location convenient and our staff friendly. We aim to provide a comfortable stay with complimentary amenities like all-day coffee/tea and grab n go bites with extra touches like Easter eggs.We're sorry that the room didn't meet your expectations in terms of windows and decor. Our designers did their best with the space available, we also strive to be different and quirky. I have passed on your comments about the wifi.We do have different rooms and layouts. Next time reach out to us and we can see how we can help with making your stay better.We hope to welcome you back again in the near future.Kind Regards

8/10 Good

Jacobi

Travelled with family
Liked: Amenities
The concierge lass was very welcoming, knowledgeable and kind. The only downfall of this hotel was there is absolutely no blinds or curtains for the bathrooms, they say you can’t see in, due to the tinted window. It did make our stay a bit uncomfortable, but we were not aware of this prior to attending and were not able to change our hotel. Otherwise fantastic stay!
Stayed 1 night in Mar 2024
Response from 57 Team on 27 Mar 2024
Dear Jacobi,Thank you for taking the time to share your comments with us.The staff work hard to help wherever possible and we are pleased to hear their friendly nature has not gone unnoticed.We would like to apologize for there being no blinds or curtains for the outside bathroom windows and the inconvenience that you have experienced. Please be advised that our designers have incorporated glass bathroom walls to allow as much light to flow through as possible, coupled with blackout bathroom curtains and frosted tinted glass to ensure privacy. As per Expedia website which you had booked through the photos to the rooms show no curtains on the internal bathroom only on the dividing glass walls between the room and the bathroom. However, I have passed on your comments to our management team.We hope you will give us another opportunity to provide you with an enjoyable stay and look forward to welcoming you back to 57 Hotel.Kind regards,Julie57 Team

10/10 Excellent

Karina

Stayed 1 night in Mar 2024
Response from Bernadette on 15 Apr 2024
Hi KarinaWow, thank you so much for providing us with a 5 out of 5 rating!We are looking forward to your next visit.Kind Regards

10/10 Excellent

Ed, St Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, central location with east metro to downtown.
Stayed 4 nights in Mar 2024
Response from 57 Hotel on 17 Mar 2024
Hi Ed, Thank you for taking time to give us wonderful review. We are so glad you enjoy you stay with us and find out our amazing location. We wish to see you soon again. Warm regards,

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I would certainly return. Worth noting - water pressure struggled. - room was quite dark (great for sleeping, not so great if you like natural light) - really helpful and pleasant staff.
Stayed 1 night in Mar 2024
Response from 57 Hotel on 12 Mar 2024
Dear Charles, Thank you for taking time to give us review. We hope we will welcome you soon again. Warm regards,

4/10 Poor

Douglas E

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Good breakfast bar. Room noisy with bathroom fan that would not easily shut off, Bar bridge would normally be a nice feature but it produced sleep-depriving noises when it cycled on and off and thus we would have been better off without. Bathroom configuration a bit odd, with toilet users feeling exposed to a courtyard through windows with no curtain
Stayed 1 night in Mar 2024
Response from Bernadette on 11 Mar 2024
Hi DouglasThank you leaving a review!We are sorry you didn't enjoy your time with us. If we had known about any of the problems you faced we would of done our best to help fix them. Please next time don't hesitate to reach out to our 24/7 friendly staff.The designers have done the best they could with what was already here. I can safely say that no one can see into your room.We are sorry that you didn't have a good visit. We hope we can make it up to you next time you visit.Kind regards

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic hotel from which to explore the beautiful city of Sydney. It was very convenient, and the staff were so attentive and friendly. We loved our time in this place and would come back again any time!
Stayed 8 nights in Feb 2024
Response from Mac 57 Hotel on 6 Mar 2024
Dear Jennifer, Thank you for taking time to give a review and we are so glad you enjoy our wonderful location at Surry Hills area. We hope we will welcome you again in the future. Warm regards,

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from 57 Team on 1 Mar 2024
Dear Michael,Thank you for taking the time to leave your 5 out of 5 review.We are delighted you enjoyed your stay and look forward to seeing you again soon!Kind regards,Julie57 Team

10/10 Excellent

Tracey, Wellington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to public transport. Loved the grab and go goodies and coffee in the morning. Within walking distance of great eating places. We had a room for 3 adults which was small but ok since you’re really only sleeping there. Quirky bathroom arrangements may not suit everyone. Would have preferred more solid mattresses. But overall great stay and would stay again.
Stayed 3 nights in Feb 2024
Response from 57 Hotel on 27 Feb 2024
Dear Tracey, Thank you for taking time to give us 5/5 review. We are so glad you enjoy your stay with us and also our lovely Surry Hills area. We are looking forward to welcoming you soon again. Warm regards,

10/10 Excellent

Megan

We had a great stay at 57 Hotel! The location is awesome, right next to the train station and bus station. Also very walkable to great restaurants and bars. The rooms are as advertised - very small. But they are clean and the hotel is quiet. Would highly recommend!
Stayed 7 nights in Feb 2024
Response from 57 Hotel on 27 Feb 2024
Hi Megan, Thank you for taking time to give us a wonderful review. We are so glad you enjoy our amazing location around by restaurants, bar, and public transport. We are looking forward to welcoming you soon. Warm regards,

4/10 Poor

Jesse

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not Great
My room did not have any windows, which would have been nice to know ahead of time as I would not have booked with this hotel. Also, the Wifi was frustratingly spotty.
Stayed 1 night in Feb 2024
Response from 57Hotel on 21 Feb 2024
Hi Jesse, Thank you for tour feedback. Warm regards,

10/10 Excellent

Jingzhong

Stayed 1 night in Feb 2024
Response from 57 Hotel on 21 Feb 2024
HI Jingzhong, Thank you for taking time to leave us 10/10 review. We looking forward to welcoming you soon. Warm regards,

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Feb 2024
Response from ML on 20 Feb 2024
Dear Rhonda,Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay and look forward to seeing you again soon!Kind regards,Mitabh57 Team

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Would stay again
Stayed 1 night in Feb 2024
Response from ML on 20 Feb 2024
Dear Luke,Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay and look forward to seeing you again soon!Kind regards,Mitabh57 Team

10/10 Excellent

maura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff & perfect location
Incredibly kind staff. Perfect location for access to all parts of Sydney.
Stayed 1 night in Feb 2024
Response from ML on 20 Feb 2024
Dear Maura,Thank you for taking the time to share your experience with us! We are delighted you enjoyed your stay and hope you were able to make the most of your time in the city. Your kind words about our friendly Guest Services team are sincerely appreciated and will be shared with the team, we know they will be delighted! We look forward to welcoming you back soon.Best Wishes,Mitabh57 Team

4/10 Poor

nathan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Convenient but not worth the $ Parking expenses high and far away Tiny room
Stayed 1 night in Feb 2024
Response from ML on 20 Feb 2024
Dear Nathan,Thank you for taking the time to provide us with your feedback. We are disappointed to hear you felt uncomfortable due to the size of your allocated room. We have a number of room sizes and types in order to provide guests with a room that suits their specific needs. Please do not hesitate to reach out to our friendly staff in the future who can assist with selecting the best room for your stay. Parking arrangement are a bit tough when it comes to CBD and specially when there is non onsite. We would love the opportunity to welcome you back in the near future, and show you the true 57 experience.Warm Regards,Mitabh57 Team

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from ML on 11 Feb 2024
Dear Ivan,Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay and look forward to seeing you again soon!Kind regards,Mitabh57 Team