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Novotel Suzhou Tai Lake Santeh Hotel

3.0 star property
Travelers find a peaceful getaway at this nature-surrounded hotel where hot springs provide relaxation and natural beauty restores energy levels

Choose dates to view prices

The Novotel Suzhou Tai Lake Santeh Hotel offers visitors a quiet retreat near the beautiful Gusong Garden. Guests can relax in any of the 15 hot springs on property, while families appreciate the playground and garden areas. Every room includes WiFi to stay connected.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is â‚č11,029
â‚č12,860 total
includes taxes & fees
5 Jun - 6 Jun

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About this property

Novotel Suzhou Tai Lake Santeh Hotel

  • Hotel near Gusong Garden
  • Take advantage of a terrace, a garden and a playground at Novotel Suzhou Tai Lake Santeh Hotel. For some rest and relaxation, visit the 15 hot springs. The on-site international cuisine restaurant, Food Square, offers breakfast, lunch and dinner. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • Buffet breakfast (surcharge), hot springs on-site and an electric car charging station
    • A 24-hour front desk, concierge services and a front desk safe
  • Room features
  • All 169 rooms boast comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Egyptian cotton sheets, memory foam beds and rollaway/extra beds (surcharge)
    • Bathrooms with spring water baths and rainfall showers
    • Wardrobes/cupboards, mini fridges and free infant beds

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 150.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Hot springs access available from 2:30 PM to 10:00 PM

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Novotel Suzhou Tai Lake Santeh Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Novotel Suzhou Tai Lake Santeh Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Novotel Suzhou Tai Lake Santeh Hotel on 5 Jun 2026 start from â‚č11,029, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Suzhou Tai Lake Santeh Hotel?

Self-parking is free at this property.

What time is check-in at Novotel Suzhou Tai Lake Santeh Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel Suzhou Tai Lake Santeh Hotel?

Checkout is at noon. Late check-out is available for a fee.

Where is Novotel Suzhou Tai Lake Santeh Hotel located?

Located in Wuzhong, this hotel is 4.8 mi (7.8 km) from Gusong Garden.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
The entire place was quite lovely and close to I think the Largest Lake in China. I would have liked to sped a few more days and explore.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Seung Wook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021