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"Great mix of buffet and cooked breakfast, quiet and relaxing hotel"

"The service here is topnotch, the entire staff was knowledgable and so nice. very close to all of the sites and the train station. the room was updated and modern, the only hesitation is the bathroom, you could literally sit on the toilet and brush your teeth over the sink, I don't know why they didn't push the wall of the bathroom a foot or so into the room. the room was plenty spacious. nice neighborhood with plenty of great restaurants within a few minutes walk. the gardens are beautiful, with they had seating outside to enjoy nature."

"No breakfast, no amenities, clean but sparse, it is a convent, huge bare dorm room with tiny bathroom, bed rather hard, first impression is a bit of a shock but not bad overall"

"The room was okay but not too clean. Breakfast is only okay. Not enough staffs to help in the morning."

"The staff was very helpful during problems with air travel,especially Gabriel...The hotel restaurant was wonderful..The area is very busy being so close to the train station(but convenient in that regard) but also within 2 blocks of great restaurants,the outdoor market and Santa Maria Novella(dont miss that!!)"

"Rooms are very small."

"I don’t often write reviews but this place was actually amazing. It looks unassuming on the outside - this is not a reflection of the inside!! Lovely helpful reception staff, brilliant quiet bedroom, comfy beds and fancy bathroom with lots of cool shampoos etc. free water, drinks and snacks and a brilliant breakfast included. Kids had a single bed each which was really important. 10/10. Didn’t use the spa areas so can’t comment on that. Definitely raising the standard of hotels!"

"It was a great stay in overall! The backyard garden is a great place to hang out. And I highly recommend the breakfast."

"The Leonardo what’s great. Room was clean and has everything you need. Staff were friendly and accommodating. Only problem is it is very close to the train station so while it’s nice that you can walk directly to your hotel after getting off the train, you also hear the trains run into night. Otherwise, overall, it was an excellent experience! "