Susong Trip

Didn’t expect much, but overall a very good stay for a reasonable price! Thank you!

The hotel is really nice… but I wish I knew a couple factors before I booked because I wouldn’t have booked it. The hotel is pretty nice and the staff is pretty responsive. My issue was that the amenities were all down. Like the sauna or the pool. Also the convenience store inside of the hotel is not 24/7. Our room heating system was broken. It would not turn off the heat so we had to ask the staff to completely turn it off in our room. Also, A/C wasn’t an option as they shut down that option since it’s still considered “winter”. But they were kind enough to bring us a fan… and btw, you can see inside of the bathroom from your room (thankfully there are blinds). For a brand like Shilla, I felt really let down.

My 1st time in Busan & glad that I booked this hotel. It is very convenient with many eateries, GS25 convenience shops nearby. It is very close to Lotte Mall too. The breakfast selection isn’t great and I’m glad that we didn’t booked the room with breakfast. I would definitely book this hotel again if I’m going to Busan.

Clean room, good location, helpful staff.

Staffs are very helpful and friendly! The room is very clean and quiet! High floor and nice view with balcony, will definitely stay at the hotel again!