Desk, laptop workspace, blackout curtains, free cots/infant beds

Reviews of Super 8 by Wyndham Susanville

2 out of 5
Super 8 by Wyndham Susanville
2975 Johnstonville Road, Susanville, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 379 out of 1005 reviews" "
Rating 8 - Good. 353 out of 1005 reviews" "
Rating 6 - Okay. 169 out of 1005 reviews" "
Rating 4 - Poor. 74 out of 1005 reviews" "
Rating 2 - Terrible. 30 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Monica

Liked: Cleanliness, staff & service
It was in a very convenient area for my visit to susanville, i felt very safe and the walmart across made it more convenient. Bed was comfortable and the room was clean staff was polite.
Stayed 1 night in May 2024
Response from cybercme on 26 May 2024
Greetings, Monica!Your feedback is very important to us in our goal to provide excellent service. Thank you for taking a minute to let us know how we did during your stay.We hope you’ll be with us again next time the road leads you our way!Safe travels yours till we see you again.

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is efficient and friendly. Room was nice and clean. The Continental Breakfast could be a bit better. It was pretty basic.
Stayed 1 night in May 2024
Response from cybercme on 22 May 2024
Greetings, ShellyThank you for taking a minute to send back a review for us after your stay. We use your comments as part of our continuous improvement program.Both you and your business are greatly appreciated, and hope to have you with us each time you travel our way.Wishing you safe travels wherever you may go until we see you again.

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms in the property have undergone some updating. They are clean and smell nice. The exterior is due, particularly the stairs and walkway. Overall, a quiet, safe location with friendly staff.
Stayed 1 night in May 2024
Response from cybercme on 21 May 2024
Many thanks, Bruce.We appreciate your feedback as we strive to always exceed your expectations with every visit.Peace be yours till we have the pleasure of your safe return.

10/10 Excellent

Saulo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It smells bad 👎
Stayed 1 night in May 2024
Response from cybercme on 22 May 2024
Hi, Saulo.We're sorry there was an issue with your room. We staff our front desk 24hours a day to handle any issue that may impede your comfort.Please don't hesitate to give us a call so we can demonstrate our award-winning guest service and hopefully earn your business once again.

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch Super 8
Stayed 1 night in May 2024
Response from cybercme on 21 May 2024
Greetings, Rickey.Thanks for the 5-star rating and comment after your stay!We do appreciate your business and will look for you again next time you venture our way!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in May 2024
Response from cybercme on 16 May 2024
Thanks, Juan.We appreciate you letting us know how we did, and we hope you'll choose us again next time you visit our way!

10/10 Excellent

Beatriz, Napa

Close to every thing
Stayed 2 nights in May 2024
Response from cybercme on 15 May 2024
Hi, Beatriz...thanks for staying with us!We appreciate you and your business.We hope to have you with us each time your travel our way!

10/10 Excellent

Rosemary, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable clean and a good value. Nice people.
Stayed 1 night in May 2024
Response from cybercme on 15 May 2024
Hey Rosemary.Many thanks for the 5 outta 5 for us!We appreciate you and your taking a few minutes to let us know how we did.. We hope to have you back with us each time you travel our way. :-)

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from cybercme on 10 May 2024
Greetings, Robert.Thank you for choosing Wyndham Super 8 during your recent visit to our part of Northern California. We hope to be your go-to rest stop next time you visit and wish you safe travels until then.

8/10 Good

Anita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This Super8 was pretty basic but clean & comfortable. Breakfast was pretty stripped down. Best thing was the apples! Coffee and “hot” water was cold. Difficulty finding parking as several vehicles had trailers taking up 2 spots. Room was fine.
Stayed 1 night in May 2024
Response from cybercme on 8 May 2024
Hi, Anita.Sorry we didn't quite hit all the notes for you during your stay. We apologize other guests weren't as courteous in parking their vehicles.We also apologize our morning attendant didn't know about the coffee being cold. We'll brew a fresh pot for any guest upon request. Please don't hesitate to let us know of any need you have so we may demonstrate our commitment to your comfort.We appreciate you and your review today.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel, but our room was clean and everything worked.
Stayed 1 night in May 2024
Response from cybercme on 8 May 2024
Thank you for choosing us, Brian.We appreciate your business and hope you'll be with us each time you venture our way.

10/10 Excellent

Donna Faith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Convenient. Clean. Modest continental breakfast.
Stayed 1 night in May 2024
Response from cybercme on 6 May 2024
Hey, Donna.Thank you for the 5-star nod of approval and taking a minute to send back a review for us.Our goal is your experience every time and we hope we've earned your future business next time you travel our way.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities
Very clean. Excellent breakfast.
Stayed 1 night in Apr 2024

4/10 Poor

Armin

Travelled with group
The area was industrial, crowded . Breakfast was sub standard. Unfortunately the power went out for 1/2 the night which made the experience even less appealing.
Stayed 1 night in Apr 2024
Response from cybercme on 2 May 2024
Greetings Armin. Sorry we failed to meet your expectations this trip. The power outage was unfortunate for all of us and appreciate your understanding for things beyond our control.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from cybercme on 30 Apr 2024
Thanks for the 5-star stamp of approval, Kevin.Your business is much appreciated and we wish you safe travels till we have the pleasure of your return to us again. :-)

10/10 Excellent

Stephanie J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & helpful Staff!
Stayed 1 night in Apr 2024
Response from cybercme on 28 Apr 2024
Thanks and a hat tip for your rating and comments, Stephanie!You and your business are much appreciated and we hope to have you with us again in the future.

10/10 Excellent

Georgette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed by the cleanliness of the room! Excellent!
Stayed 1 night in Apr 2024
Response from cybercme on 28 Apr 2024
Thanks and a hit-tip for the 5-star rating, Georgette.Safe and enjoyable travels be yours wherever you may go. Hope to have you back with us again in the future.

10/10 Excellent

Kathleen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean & easy-peasy baby!
Stayed 2 nights in Apr 2024
Response from cybercme on 25 Apr 2024
Hey, hey - Kathleen.Many thanks for the 5 rating and feedback.Safe travels be yours till we have the pleasure of your return to us in the future! :-)

8/10 Good

Vincent, Vancouver

Travelled with partner
Liked: Cleanliness
Ok value for what we needed. A place to sleep while traveling
Stayed 1 night in Apr 2024
Response from cybercme on 23 Apr 2024
Thank you for sending feedback Vincent.We hope you'll be with us next time you visit our coastal California town!

10/10 Excellent

Scott

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff at check in .very helpful
Stayed 1 night in Apr 2024
Response from cybercme on 22 Apr 2024
Greetings, Scott.Thank you for choosing Super 8 Wyndham, Susanville on your recent visit through our town.Your business is greatly appreciated and we thank you also for taking a minute to send back a review and 5-star rating.Peace be yours till we see you again.

6/10 Okay

Judy

Disliked: Property conditions & facilities
No decaf No tv channels or usage directions Difficult to open room door No hair conditioner - said they only had shampoo
Stayed 1 night in Apr 2024
Response from cybercme on 22 Apr 2024
Hi, Judy. We regret you didn't give our front desk a call to let us know you were having issues or needed something. We're staffed 24-hours a day to provide award-winning guest service. We hope you'll give us a chance to demonstrate this next time you visit our area.

2/10 Terrible

peter

Liked: Staff & service
Disliked: Property conditions & facilities
The place was full of loud drinking people who showed little consideration for their neighbours
Stayed 1 night in Apr 2024
Response from cybercme on 21 Apr 2024
Greetings, Peter.We regret we didn't hear from you regarding this issue.Our staff is very adept at quelling any disturbance from neighboring guests who become so comfortable they forget they are not alone.Thank you for staying with us nonetheless. We hope you'll try us again in future and give us that opportunity to demonstrate our award-winning guest service.

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice service.
Stayed 1 night in Apr 2024
Response from cybercme on 19 Apr 2024
Hi, Emily.Thank for choosing Super 8 Susanville and taking a minute to let us know how we did.We hope to have the pleasure of having you with us next time you visit Lassen County, California!

10/10 Excellent

Richard, Vancouver

Stayed 1 night in Apr 2024
Response from cybercme on 10 May 2024
Greetings, Richard.Thank you for choosing Wyndham Super 8 Susanville during your recent visit to our part of Northern California. We hope to be your go-to rest stop next time you visit and wish you safe travels until then.

8/10 Good

Karisa

Stayed 1 night in Apr 2024
Response from cybercme on 6 May 2024
Thanks for choosing us, Karisa.We wish you safe travels on this and all future ventures away from home.

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service
This property is located very conveniently for those traveling through the area. We also loved that we could walk to the nearby restaurant for dinner, which was very good and very well priced. The front desk person was friendly and helpful. The bed was comfortable and the room was quiet. The hotel decor and furnishings are somewhat dated. We would stay here again.
Stayed 1 night in Apr 2024
Response from cybercme on 10 Apr 2024
Thank you for the kind comments, Carol!We appreciate your business and taking a minute to send back a 5-star rating.We'd love to have you with us each time you visit our part of Northern California and wish you travel mercies till we see you again.

10/10 Excellent

Betsy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff. Extra pillows available, all the little extras were there.
Stayed 1 night in Apr 2024
Response from cybercme on 10 Apr 2024
Hello Betsy.Thank you for staying with us and sending back a 5-star rating and review.We hope to have another chance to earn your repeat business if you should travel our way in the future!

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Apr 2024
Response from cybercme on 7 Apr 2024
Hi, Guadalupe.Glad you had a great stay! Thank you for sending back a 5-star nod of approval.We hope you'll be with us each time you visit our coastal California town!

10/10 Excellent

MICHAEL, Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick, easy, and very pleasant. The stairs to the upper floor are a bit dated with worn out carpet. Room very nice with what seems to be an upgraded bathroom/shower...lots of room. Good overnight stop and reasonably priced.
Stayed 1 night in Apr 2024
Response from cybercme on 7 Apr 2024
Greetings, Michael.Thank for choosing Super 8 Susanville and taking a minute to let us know how we did.We hope to have the pleasure of having you with us next time you visit Lassen County, California!

10/10 Excellent

Nick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the uniqueness of this particular location is that it is surround by any amenities, easy access to the motel, and safe.
Stayed 7 nights in Mar 2024
Response from cybercme on 1 Apr 2024
HI, Nick.Please know how much we appreciate your business and your rating after your stay.We'd love to have you back with us each time your visit our part of Northern California!

2/10 Terrible

Josie

Travelled with family
Liked: Staff & service
Disliked: Amenities
My room was prepaid when i arrived it was cancelled?
Stayed 1 night in Mar 2024
Response from cybercme on 2 Apr 2024
Hi Josey, I’m sorry for the human error that caused the cancellation of your prepaid reservation. We’re glad we were able however to get you accommodations and we hope you’ll forgive this oversight and stay with us next time you travel our way.

10/10 Excellent

emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from cybercme on 30 Mar 2024
Howdy, Emily.Thank you for your feedback. You 5-star rating is most appreciated. Safe travels be your wherever the road may lead! :-)

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from cybercme on 30 Mar 2024
Thank you for choosing us, Wayne. We appreciate you taking a minute to send back a rating and we hope that you’ll be with us next time you travel our way.

10/10 Excellent

Beverly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, friendly staff!
Stayed 1 night in Mar 2024
Response from cybercme on 27 Mar 2024
Many thanks, Beverly! We'll always do our best to keep you coming back and hope we get another chance to have you with us next time you venture our waySafe travels be yours till then. :-)

10/10 Excellent

Jacky

Stayed 1 night in Mar 2024
Response from cybercme on 14 Apr 2024
Hi, Jacky.It is a joy to have you join our online conversation! May this and all future trips be safe, and thanks again for taking the time to share your experience.

6/10 Okay

McKenna

Stayed 2 nights in Mar 2024
Response from cybercme on 25 Mar 2024
Thank you for rating us after your stay, McKennaYour business is much appreciated and we hope to get the chance to do even better next time you travel our way.

10/10 Excellent

Aissar

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly
Stayed 1 night in Mar 2024
Response from cybercme on 23 Mar 2024
Thank you for the high marks after your stay, Aissar.Please know your business is much appreciated and we hope you'll choose us again next time you travel our way!

8/10 Good

Jeffrey, Independence

Liked: Cleanliness, staff & service, property conditions & facilities
Busy but quiet. Slept well.
Stayed 1 night in Mar 2024
Response from cybercme on 20 Mar 2024
Many thanks, Jeffery!We appreciate your business and taking a minute to send back a rating for our service and accommodations.We hope to have you back each time your travel our way.

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our motel room was Very Clean. The area outside of it swept and clean. Even the walk ways were clean of stains and gum. It didn’t smell like a hotel and smelled clean. The service was kind and helpful. There was a microwave and fridge in the room. Great location. We walked to restaurants. Walmart is across the street. Breakfast is minimal. But coffee is hot! Would definitely return.
Stayed 1 night in Mar 2024
Response from cybercme on 12 Apr 2024
Howdy, Joyce.It's a blessing to know we've earned your repeat business!Thank you for taking a minute to share your experience with us. We hope to have you back each time you venture our way.

10/10 Excellent

Ka-Rinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff Always Been Kind When I Have Stayed Here, Also The AC/Heater Functions :)
Stayed 2 nights in Jan 2024
Response from cybercme on 18 Mar 2024
Thank you for the 5-star feedback, Ka-Rinn.Great to have you with us again and we hope for your safe return back to us next trip!

10/10 Excellent

Vickie R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean rooms, helpful staff, great customer service. It's our "go to" in Susanville
Stayed 3 nights in Mar 2024
Response from cybercme on 17 Mar 2024
Greetings, Vickie.We appreciate you taking a minute to send back a 5-Star rating!We hope to be your go-to hotel each time you visit our part of Northern California and wish you travel mercies till we see you again!

10/10 Excellent

LARRY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, desk clerk accommodated our request to be on the ground floor. Breakfast less than at most chain motels
Stayed 1 night in Mar 2024
Response from cybercme on 15 Mar 2024
Thank you, Larry.We'll always do our best to keep you coming back and hope we get another chance to have you with us next time you venture our way!

10/10 Excellent

Faye

Stayed 1 night in Mar 2024
Response from cybercme on 13 Mar 2024
Many thanks, Faye! We'll always do our best to keep you coming back and hope we get another chance to have you with us next time you venture our way!Safe travels be yours till then. :-)

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from cybercme on 11 Mar 2024
Thanks for choosing Super 8 Susanville, Helen.We appreciate your business and hope we'll have the pleasure of your return next time you travel our way.

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay.
Stayed 2 nights in Feb 2024
Response from cybercme on 28 Feb 2024
Thank you for staying with us, Annette.We appreciate your rating today and hope we'll have the pleasure of your return next time you travel our way! :-)

4/10 Poor

Seberianna

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk was rude at check in Rude when asking for toilet paper the next day My room was poorly cleaned bed and sheets has stained spots Shower was dirty Shampoo and Conditioner were empty
Stayed 2 nights in Feb 2024
Response from cybercme on 25 Feb 2024
Hey, Seberiana.We're sorry to learn we didn't pass muster during your recent visit, so please accept our apology.It is our hope we'll have another opportunity to win your business next time your travel our way.

10/10 Excellent

Ciara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from cybercme on 25 Feb 2024
Thank you, Ciara!We appreciate your feedback as we endeavor to earn your repeat business with each visit.May the road rise to meet you, May the wind be always at your back. May the sun shine warm upon your face...

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from cybercme on 22 Feb 2024
Thank you for sharing your feedback with us, Shane.Guest feedback is vitally important to us as we continually improve.We appreciate your rating and hope you'll join us for another visit each time you venture our way!

10/10 Excellent

Bryan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I really thought the staff was great and made check in a breeze. Overall the room was clean and in good shape. Some mold on the ceiling of the bathroom is the only thing that needs attention. Got a great night's sleep.
Stayed 1 night in Feb 2024
Response from cybercme on 16 Feb 2024
Many thanks for the review, Bryan!We hope to have you back with us again each time you travel our way and wish you travel mercies till we see you again.

10/10 Excellent

Art

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a decent hotel, clean and close to restaurants, etc.
Stayed 1 night in Feb 2024
Response from cybercme on 13 Feb 2024
Thanks, Art.We'll always do our best to keep you coming back and hope we get another chance to have you with us next time you venture our way!