All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 379 out of 1005 reviews" "
10 - Excellent
379
Rating 8 - Good. 353 out of 1005 reviews" "
8 - Good
353
Rating 6 - Okay. 169 out of 1005 reviews" "
6 - Okay
169
Rating 4 - Poor. 74 out of 1005 reviews" "
4 - Poor
74
Rating 2 - Terrible. 30 out of 1005 reviews" "
2 - Terrible
30
8.4/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Monica
26 May 2024
Liked: Cleanliness, staff & service
It was in a very convenient area for my visit to susanville, i felt very safe and the walmart across made it more convenient. Bed was comfortable and the room was clean staff was polite.
Monica
Stayed 1 night in May 2024
Response from cybercme on 26 May 2024
Greetings, Monica!Your feedback is very important to us in our goal to provide excellent service. Thank you for taking a minute to let us know how we did during your stay.We hope you’ll be with us again next time the road leads you our way!Safe travels yours till we see you again.
The staff is efficient and friendly. Room was nice and clean. The Continental Breakfast could be a bit better. It was pretty basic.
Shelley
Stayed 1 night in May 2024
Response from cybercme on 22 May 2024
Greetings, ShellyThank you for taking a minute to send back a review for us after your stay. We use your comments as part of our continuous improvement program.Both you and your business are greatly appreciated, and hope to have you with us each time you travel our way.Wishing you safe travels wherever you may go until we see you again.
8/10 Good
Bruce
Travelled with partner
21 May 2024
Liked: Cleanliness, staff & service, amenities
The rooms in the property have undergone some updating. They are clean and smell nice. The exterior is due, particularly the stairs and walkway. Overall, a quiet, safe location with friendly staff.
Bruce
Stayed 1 night in May 2024
Response from cybercme on 21 May 2024
Many thanks, Bruce.We appreciate your feedback as we strive to always exceed your expectations with every visit.Peace be yours till we have the pleasure of your safe return.
Hi, Saulo.We're sorry there was an issue with your room. We staff our front desk 24hours a day to handle any issue that may impede your comfort.Please don't hesitate to give us a call so we can demonstrate our award-winning guest service and hopefully earn your business once again.
Greetings, Rickey.Thanks for the 5-star rating and comment after your stay!We do appreciate your business and will look for you again next time you venture our way!
Hey Rosemary.Many thanks for the 5 outta 5 for us!We appreciate you and your taking a few minutes to let us know how we did.. We hope to have you back with us each time you travel our way. :-)
10/10 Excellent
Robert
9 May 2024
Liked: Cleanliness, staff & service
Robert
Stayed 1 night in May 2024
Response from cybercme on 10 May 2024
Greetings, Robert.Thank you for choosing Wyndham Super 8 during your recent visit to our part of Northern California. We hope to be your go-to rest stop next time you visit and wish you safe travels until then.
This Super8 was pretty basic but clean & comfortable. Breakfast was pretty stripped down. Best thing was the apples! Coffee and “hot” water was cold. Difficulty finding parking as several vehicles had trailers taking up 2 spots. Room was fine.
Anita
Stayed 1 night in May 2024
Response from cybercme on 8 May 2024
Hi, Anita.Sorry we didn't quite hit all the notes for you during your stay. We apologize other guests weren't as courteous in parking their vehicles.We also apologize our morning attendant didn't know about the coffee being cold. We'll brew a fresh pot for any guest upon request. Please don't hesitate to let us know of any need you have so we may demonstrate our commitment to your comfort.We appreciate you and your review today.
Hey, Donna.Thank you for the 5-star nod of approval and taking a minute to send back a review for us.Our goal is your experience every time and we hope we've earned your future business next time you travel our way.
10/10 Excellent
James
Travelled with family
5 May 2024
Liked: Cleanliness, amenities
Very clean. Excellent breakfast.
James
Stayed 1 night in Apr 2024
4/10 Poor
Armin
Travelled with group
1 May 2024
The area was industrial, crowded .
Breakfast was sub standard.
Unfortunately the power went out for 1/2 the night which made the experience even less appealing.
Armin
Stayed 1 night in Apr 2024
Response from cybercme on 2 May 2024
Greetings Armin. Sorry we failed to meet your expectations this trip. The power outage was unfortunate for all of us and appreciate your understanding for things beyond our control.
Thanks for the 5-star stamp of approval, Kevin.Your business is much appreciated and we wish you safe travels till we have the pleasure of your return to us again. :-)
Thanks and a hat tip for your rating and comments, Stephanie!You and your business are much appreciated and we hope to have you with us again in the future.
Very impressed by the cleanliness of the room! Excellent!
Georgette
Stayed 1 night in Apr 2024
Response from cybercme on 28 Apr 2024
Thanks and a hit-tip for the 5-star rating, Georgette.Safe and enjoyable travels be yours wherever you may go. Hope to have you back with us again in the future.
Greetings, Scott.Thank you for choosing Super 8 Wyndham, Susanville on your recent visit through our town.Your business is greatly appreciated and we thank you also for taking a minute to send back a review and 5-star rating.Peace be yours till we see you again.
6/10 Okay
Judy
21 Apr 2024
Disliked: Property conditions & facilities
No decaf
No tv channels or usage directions
Difficult to open room door
No hair conditioner - said they only had shampoo
Judy
Stayed 1 night in Apr 2024
Response from cybercme on 22 Apr 2024
Hi, Judy. We regret you didn't give our front desk a call to let us know you were having issues or needed something. We're staffed 24-hours a day to provide award-winning guest service. We hope you'll give us a chance to demonstrate this next time you visit our area.
2/10 Terrible
peter
21 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The place was full of loud drinking people who showed little consideration for their neighbours
peter
Stayed 1 night in Apr 2024
Response from cybercme on 21 Apr 2024
Greetings, Peter.We regret we didn't hear from you regarding this issue.Our staff is very adept at quelling any disturbance from neighboring guests who become so comfortable they forget they are not alone.Thank you for staying with us nonetheless. We hope you'll try us again in future and give us that opportunity to demonstrate our award-winning guest service.
Hi, Emily.Thank for choosing Super 8 Susanville and taking a minute to let us know how we did.We hope to have the pleasure of having you with us next time you visit Lassen County, California!
10/10 Excellent
Richard, Vancouver
18 Apr 2024
Richard
Stayed 1 night in Apr 2024
Response from cybercme on 10 May 2024
Greetings, Richard.Thank you for choosing Wyndham Super 8 Susanville during your recent visit to our part of Northern California. We hope to be your go-to rest stop next time you visit and wish you safe travels until then.
8/10 Good
Karisa
16 Apr 2024
Karisa
Stayed 1 night in Apr 2024
Response from cybercme on 6 May 2024
Thanks for choosing us, Karisa.We wish you safe travels on this and all future ventures away from home.
10/10 Excellent
Carol
Travelled with partner
10 Apr 2024
Liked: Cleanliness, staff & service
This property is located very conveniently for those traveling through the area. We also loved that we could walk to the nearby restaurant for dinner, which was very good and very well priced. The front desk person was friendly and helpful. The bed was comfortable and the room was quiet. The hotel decor and furnishings are somewhat dated. We would stay here again.
Carol
Stayed 1 night in Apr 2024
Response from cybercme on 10 Apr 2024
Thank you for the kind comments, Carol!We appreciate your business and taking a minute to send back a 5-star rating.We'd love to have you with us each time you visit our part of Northern California and wish you travel mercies till we see you again.
Clean room, friendly staff. Extra pillows available, all the little extras were there.
Betsy
Stayed 1 night in Apr 2024
Response from cybercme on 10 Apr 2024
Hello Betsy.Thank you for staying with us and sending back a 5-star rating and review.We hope to have another chance to earn your repeat business if you should travel our way in the future!
Hi, Guadalupe.Glad you had a great stay! Thank you for sending back a 5-star nod of approval.We hope you'll be with us each time you visit our coastal California town!
Check in was quick, easy, and very pleasant. The stairs to the upper floor are a bit dated with worn out carpet. Room very nice with what seems to be an upgraded bathroom/shower...lots of room. Good overnight stop and reasonably priced.
MICHAEL
Stayed 1 night in Apr 2024
Response from cybercme on 7 Apr 2024
Greetings, Michael.Thank for choosing Super 8 Susanville and taking a minute to let us know how we did.We hope to have the pleasure of having you with us next time you visit Lassen County, California!
the uniqueness of this particular location is that it is surround by any amenities, easy access to the motel, and safe.
Nick
Stayed 7 nights in Mar 2024
Response from cybercme on 1 Apr 2024
HI, Nick.Please know how much we appreciate your business and your rating after your stay.We'd love to have you back with us each time your visit our part of Northern California!
2/10 Terrible
Josie
Travelled with family
31 Mar 2024
Liked: Staff & service
Disliked: Amenities
My room was prepaid when i arrived it was cancelled?
Josie
Stayed 1 night in Mar 2024
Response from cybercme on 2 Apr 2024
Hi Josey, I’m sorry for the human error that caused the cancellation of your prepaid reservation. We’re glad we were able however to get you accommodations and we hope you’ll forgive this oversight and stay with us next time you travel our way.
Thank you for choosing us, Wayne. We appreciate you taking a minute to send back a rating and we hope that you’ll be with us next time you travel our way.
Many thanks, Beverly! We'll always do our best to keep you coming back and hope we get another chance to have you with us next time you venture our waySafe travels be yours till then. :-)
10/10 Excellent
Jacky
25 Mar 2024
Jacky
Stayed 1 night in Mar 2024
Response from cybercme on 14 Apr 2024
Hi, Jacky.It is a joy to have you join our online conversation! May this and all future trips be safe, and thanks again for taking the time to share your experience.
6/10 Okay
McKenna
24 Mar 2024
McKenna
Stayed 2 nights in Mar 2024
Response from cybercme on 25 Mar 2024
Thank you for rating us after your stay, McKennaYour business is much appreciated and we hope to get the chance to do even better next time you travel our way.
Thank you for the high marks after your stay, Aissar.Please know your business is much appreciated and we hope you'll choose us again next time you travel our way!
Many thanks, Jeffery!We appreciate your business and taking a minute to send back a rating for our service and accommodations.We hope to have you back each time your travel our way.
Our motel room was Very Clean. The area outside of it swept and clean. Even the walk ways were clean of stains and gum. It didn’t smell like a hotel and smelled clean. The service was kind and helpful. There was a microwave and fridge in the room. Great location. We walked to restaurants. Walmart is across the street. Breakfast is minimal. But coffee is hot! Would definitely return.
Joyce
Stayed 1 night in Mar 2024
Response from cybercme on 12 Apr 2024
Howdy, Joyce.It's a blessing to know we've earned your repeat business!Thank you for taking a minute to share your experience with us. We hope to have you back each time you venture our way.
Great place to stay. Clean rooms, helpful staff, great customer service. It's our "go to" in Susanville
Vickie R
Stayed 3 nights in Mar 2024
Response from cybercme on 17 Mar 2024
Greetings, Vickie.We appreciate you taking a minute to send back a 5-Star rating!We hope to be your go-to hotel each time you visit our part of Northern California and wish you travel mercies till we see you again!
Very convenient location, desk clerk accommodated our request to be on the ground floor. Breakfast less than at most chain motels
LARRY
Stayed 1 night in Mar 2024
Response from cybercme on 15 Mar 2024
Thank you, Larry.We'll always do our best to keep you coming back and hope we get another chance to have you with us next time you venture our way!
10/10 Excellent
Faye
12 Mar 2024
Faye
Stayed 1 night in Mar 2024
Response from cybercme on 13 Mar 2024
Many thanks, Faye! We'll always do our best to keep you coming back and hope we get another chance to have you with us next time you venture our way!Safe travels be yours till then. :-)
Thanks for choosing Super 8 Susanville, Helen.We appreciate your business and hope we'll have the pleasure of your return next time you travel our way.
Thank you for staying with us, Annette.We appreciate your rating today and hope we'll have the pleasure of your return next time you travel our way! :-)
Front desk was rude at check in
Rude when asking for toilet paper the next day
My room was poorly cleaned bed and sheets has stained spots
Shower was dirty
Shampoo and Conditioner were empty
Seberianna
Stayed 2 nights in Feb 2024
Response from cybercme on 25 Feb 2024
Hey, Seberiana.We're sorry to learn we didn't pass muster during your recent visit, so please accept our apology.It is our hope we'll have another opportunity to win your business next time your travel our way.
Thank you, Ciara!We appreciate your feedback as we endeavor to earn your repeat business with each visit.May the road rise to meet you, May the wind be always at your back. May the sun shine warm upon your face...
Thank you for sharing your feedback with us, Shane.Guest feedback is vitally important to us as we continually improve.We appreciate your rating and hope you'll join us for another visit each time you venture our way!
I really thought the staff was great and made check in a breeze. Overall the room was clean and in good shape. Some mold on the ceiling of the bathroom is the only thing that needs attention. Got a great night's sleep.
Bryan
Stayed 1 night in Feb 2024
Response from cybercme on 16 Feb 2024
Many thanks for the review, Bryan!We hope to have you back with us again each time you travel our way and wish you travel mercies till we see you again.