Executive Room | Free WiFi, bed sheets
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Reviews of Surigao Tourist Inn Annex

2.5 out of 5
Surigao Tourist Inn Annex
P-2, San Juan, Surigao, Surigao del Norte

Reviews

5.2
Rating 10 - Excellent. 0 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 4 out of 11 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

andrew

Travelled with group
Disliked: Amenities, property conditions & facilities
very out of date no spoons or frocks to eat when we order tack a ways shower works some times and air con too
Stayed 6 nights in Feb 2024

8/10 Good

Bjoern

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Noemi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In Internet is a nice to watch all pictures but those were old picture which is not deleted at link seit but actually all are old and broken and it’s written with free Wi-Fi but nothing .two times brownout but with this price. The hotel which I book were broken not yet function and I’m sent to the branch which ich surigao travellers inn . The tricycle driver can’t find this hotel five time asking where . And they ask me and I don’t knew I’m not living here
Stayed 1 night in Feb 2022
Response from Surti on 28 Feb 2022
Thank you so much for staying with us. To God be the Glory. After Odette that ruined our lives, we still continue to serve with love and passion. With heart , we are asking and knocking dóors to understand our situation.

2/10 Terrible

Ian

Stayed 1 night in Feb 2022
Response from Surti on 13 Feb 2022
Thank you for being with us. It serves our inspiration to improve more and better..

8/10 Good

Gretchin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious room. good price. close to ferry
Stayed 1 night in Dec 2021

8/10 Good

Gretchin

Liked: Cleanliness, amenities, property conditions & facilities
spacious room. good price.
Stayed 2 nights in Nov 2021
Response from Surti on 8 Nov 2021
Thank you and come again!

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
2nd time here, first time not so good, confusion and couldnt find booking. gave it a second chance and turned out fine..large room and wifi worked ok...
Stayed 3 nights in Aug 2021
Response from surti on 1 Sept 2021
Thank you so much for booking with us!..Your comment is our inspiration to make our service better. See you again. Stay safe! Mabuhay

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Feb 2021

4/10 Poor

Verified traveller

Stayed 2 nights in Sep 2019

2/10 Terrible

honestClient, Davao City

Travelled with partner
Disliked: Cleanliness, amenities
centipede crawling from small hole in the floor tiles water is terrible.. bahong taya toiletries tissue lang og sabon.. no shampoo.. no toothpaste staff smoked in front door
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stressful stay! Deceitful Inn!
Stressful stay!! Booked an executive room that accomodates 5 as advertised but when we reached the place I was inform that I needed to pay extra person! Which I refused due to their advertisement. At first the room they gave me has no ventilations and smells like dead animal, when I requested to be transferred the lady gave a face but eventually transferred us to a different room. The toilet does not have a toilet seat, shower is not functioning, no power in the middle of the night for few mins and worst no water when we woke up! Non of the advertised feature is true. When We checked out the receptionist again tried to bill me extra person! Almera, Manilyn & Maclester! I suggest you take a course in customer service!
Stayed 1 night in Aug 2019