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Reviews of Tex-Palazzo Hotel

3 out of 5
Tex-Palazzo Hotel
Ring Road, Surat, Gujarat

Reviews

2.8
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

3.4/10

Cleanliness

3.4/10

Staff & service

2.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Do not recommend.
The hotel was not at all organized. Parking advertised was free but had to fight for it and make requests. Very congested area. Staff was not trained. Facilities were quite poor.
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away - Save yourselves!
I seriously have gone under depression after staying here for four days. Nothing can be more humiliating than being a resident of this property. Sadly, I had booked two rooms here. Rooms were dirty, extremely rude staff and service, food was a joke. I still shudder thinking about my stay here. Imagine my happiest moment was when I checked out. Never again am i coming back here. I have found better and more affordable places nearby.

2/10 Terrible

Sayed, UAE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting Stay
Do not go by the images. This hotel is a violation of human rights - a prison might be better. I was aghast with the levels cleanliness and service - which was ZERO! The food did not look eatable and the overall attitude of the owner and the staff was indifferent - like they didnt care at all. You stay, else go away. The management just wanted to fill up their pockets. Location is good, but for better service, clean rooms, and good food, i am willing to stay 10 miles away!