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Reviews of The Jerai Hotel Sungai Petani

3 out of 5
The Jerai Hotel Sungai Petani
427, Jalan Kolam Air, Sungai Petani, Kedah

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 27 reviews" "
Rating 8 - Good. 6 out of 27 reviews" "
Rating 6 - Okay. 9 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 4 out of 27 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Kunasakaran Vellu

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient as it is located in the heart of town,within easy reach of restaurants.Whenever necessay staff were very helpful,bearing in mind it was the fasting month
Stayed 1 night in Apr 2023

10/10 Excellent

Arunagiri

Stayed 1 night in Apr 2022

10/10 Excellent

Zaihiri

Stayed 1 night in Mar 2022

10/10 Excellent

Siti Salwa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Selesa Sangat
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is ok
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Stayed 1 night in Dec 2018
Response from Micheal on 12 Dec 2018
Thank you for your compliment.We hope to see you next time..

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel needs refurbishment but offers good value. Ample parking spaces, decent breakfast by the pool.
Stayed 1 night in Aug 2018
Response from ANAS NAFIS on 13 Oct 2018
Thank you for your feedback. We appreciate it and will take action regard.

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Aug 2018

6/10 Okay

Bin Syed Ali

Short business stay
Fairly good size room Limited choice for breakfast Wifi good Easy parking
Stayed 2 nights in Jul 2018

2/10 Terrible

Hazman, kuala lumpur

Disliked: Staff & service, property conditions & facilities, room comfort
Need further improvement
Difficult to iron clothes as there are very limited. Outside were locked and difficult to iron clotes. Toilet facilities very poor and wardrobe was broken
Stayed 1 night in Nov 2017
Response from rashidi on 13 Dec 2017
we will looking foward on this matter. tq

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness to be improved
Cleanliness to be improved, room is not properly cleaned, with hair and dust. Flies is around the breakfast.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

2/10 Terrible

Mathiyarasu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel.
The worst hotel I have seen.. Very bad experience.. The room is more worst.. I was there only for one and half hour and m out.. Too dust and smelly.. Not worth it on ur site these kind of hotels. Wasted money on these one.. Feel very sad.. Please remove these kind of hotels from your site. Thanks you..

2/10 Terrible

SIANG, Arlington, Texas, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away, only good thing is the working AC
Stayed for one night only as my brother's house is full. Service is poor, never been greeted even at lobby or in the restaurant to eat. Breakfast time, we literally get to the table on our own and basically got our food and drinks without being greeted or approached by any wait staff who seems busy talking and we felt very unwelcome. Surface parking is convenient but would have felt safer if there are security personnel around especially at night. Location is ok, about one minute drive to downtown. Bedroom is old with ceiling stains, torn carpets, bathroom seems like stained with mold, years past update, could only get warm but not hot shower. I would definitely look for a better place to stay next time around.

10/10 Excellent

hasruzairin, penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Good for family vacation due to swimming pool can use for muslim family.

8/10 Good

Sukhairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jacinta, Kuala Lumpur

Liked: Staff & service, room comfort
Value for money
Value for money especially the breakfast. Only spoiler were the complimentary coffee in the room "horrible" taste.

6/10 Okay

NORHAYATI, Perak, Malaysia

Liked: Room comfort
Overall ok.
The deluxe room was big enough and comfortable. The hotel should have enough ramp for wheel chair user. Fridge in the room was not functioning.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old building ... not clean ... very high price ...
Stayed 2 nights in May 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Tempahan tidak menepati keadaan sebenar

6/10 Okay

Verified traveller

Liked: Cleanliness
Sungai Petani inn is a budget hotel that anyone could afford.

6/10 Okay

Wan Norayuniza