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Reviews of Big Banana Hotel

2 out of 5
Big Banana Hotel
243, Jalan Mawar 3/3, Taman Pekan Baru, Sungai Petani, Malaysia

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 30 reviews" "
Rating 8 - Good. 13 out of 30 reviews" "
Rating 6 - Okay. 6 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Chong Ai

Travelled with family, Travelled with family and small children
Liked: Staff & service
The location is good, surrounded by eateries. There's free parking as well. However, the room walls were thin. Our neighbour with kids were quite loud and we could hardly sleep for the 2 nighta we were there.
Stayed 2 nights in Jan 2023

10/10 Excellent

MUHAMAD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable room for stay
Stayed 2 nights in Oct 2022

8/10 Good

Kwok Weng

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice budget hotel located within Riverfront City. The standard double room is rather small but clean and adequate. Our room (109) faced the multi-storey carpark so there was a bit of noise but not a problem for us. Simple toiletries such as toothbrush with toothpaste, bath gel and shampoo, and a tiny soap are provided. 2 bottles of drinking water are provided too. There is a pantry area on each floor with a water dispenser and fridge for guests to use along with free coffee, tea and biscuits. Complementary breakfast is a simple buffet of local food like nasi lemak, fried noodles, eggs, bread and some cereal. There are lots of restaurants within Riverfront City so food is not a problem. Also there is an ECO Shop downstairs where you can do your shopping.
Stayed 2 nights in Sep 2022

6/10 Okay

Fara

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall OK
Free Parking first come first serve. There is free parking opposite of the hotel, which is not recommended due to far, not secure and park at your own risk.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy with fingertips convenient to get food and convenient stores at walking distance. Being staying here every now when I travel to sg. Petani for work.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Easy and pleasant for business travel as you can find few stores in walking distance for food, leisure and even to catch a movie at the cinema. One improvement require though would be the tv's channel available in the hotel. All are local channels only which makes it least attractive
Stayed 1 night in Apr 2021

10/10 Excellent

KAH SENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from RECEPTIONIST on 25 Feb 2021
“Warmest regards from Big Banana Hotel..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Thank you.. Regards, Hotel Management

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms & Cleanliness of the entire hotel areas. Amenities are ok. Maybe put in more variety for breakfast
Stayed 2 nights in Jan 2020

8/10 Good

KC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean, nice environment but shoddy work
It is at The River Front which is a newly developed area (some shops nearby still not opened yet) but plenty of eateries nearby even cineplex. Room is clean and nicely decorated but can see some shoddy workmanship. There is a hole (not patched up) in the bathroom for putting in a water switch in the pipe inside the wall and one of the sockets at the table is dangling. There is a pantry on the first floor with free flow of tea coffee hot water etc and biscuits and pleasant environment within the hotel
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice interior designs.
Stayed 2 nights in Jun 2019

8/10 Good

Shelly

Liked: Room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Ayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful receptionist and the cozy place to stay. Just need to improve on the kitchen's side. I came down by 8.00a.m but there is only sausage and egg left. I need to ask them if any extra food,but thankfully they have it. Maybe they can improve on managing the foods and frequently check if the food already finished or not. Btw, I'll definitely stay there again if I go to Sg Petani. Thank you for the good services.😊
Stayed 2 nights in Mar 2019

6/10 Okay

Ong, Kuala Lumpur

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenience near to town centre.
Stayed 2 nights in Mar 2019

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
bed mattress have stain mark
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearby eating stalls & restaurants
Stayed 1 night in Dec 2018

8/10 Good

Rai, Perak

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Siew Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fidz, petaling jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Love the room for family stay Will repeat to book the hotel for next trip
Stayed 1 night in Mar 2018
Response from kina on 17 May 2018
Thank you for staying with us!

6/10 Okay

LEONA, KUALA LUMPUR

Disliked: Staff & service, room comfort
NEW HOTEL BUT NOT VERY WELL DESIGNED AND FURNISHED
Check in time was 2pm. We arrived at 2.30pm but our room was not ready. We were told to wait another 30mins. The room design was poorly thought of. There was a low hanging ceiling light that was made of iron and it was placed above the sofa. So every time you got up from the the sofa you would bump your head into it. There was no facial tissue/ hand wash/ shower curtain in the room/ bathroom. Also the hairdryer was attached to the room divider and the cord was very short and the nearest mirror was 4 feet away in the bathroom. Breakfast was very poor. The measly food ran out at 8.30am and there was no refill up until the time i left at 9am.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
New hotel eith very good price
The room is small, especially the bathroom, but definitely worth the price. Love the deco and location. It is located quite distant from heavy city center, but in new developed area. Lovely street art nearby and even cinema located only few steps away. As well they provide free pantry with snack and tea available 24 hour
Stayed 1 night in Feb 2018

10/10 Excellent

Kok Hoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice just that bit out skirt from town. Nice
Good, nice, clean environment hotel to stay.
Response from STAFF on 25 Feb 2018
TQ FOR STAY AT OUR HOTEL.

10/10 Excellent

Nik mat aminuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really affordable
Stayed 1 night in Feb 2018

10/10 Excellent

ROZIHANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from BIG BANANA HOTEL on 23 Jan 2018
TQ MISS.

8/10 Good

Kok Fooi

Liked: Staff & service
Pillows, towers and floor map need to change
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

PANG BOEY

Liked: Cleanliness, staff & service, room comfort
ホテルは新しいので、室内は綺麗ですが、周辺の建物の入居者はまだ少なく、特に夜になると、ホテル周辺は暗く、出歩くのはちょっと危険。よって、車を持つ客しか適さないと考えられる。
Stayed 1 night in Feb 2018