Sullivan County Dramatic Workshop - Rivoli Theatre

You cannot beat the location of this hotel! It’s perfect home base. But be aware it is BASIC. There are literally zero amenities. It’s a place to crash, but you shouldn’t be in the room much in nyc anyway! And when you are, it should be clean and I can attest this hotel was very clean. This hotel is for when your budget is on a budget. But it was great for us and we would stay again.

The hotel was nice and room was clean. The employees were friendly. I could never get the main shower head to work, so had to use the small hand-held nozzle. It was also surprising that there wasn't anything complimentary in the lobby, like a big water dispenser. It was 100 degress outside and the only water that wasn't for purchase was a water fountain in the basement gym. A few inexpensive changes could make this place feel much more welcoming. Also, during breakfast hours, one elevator is reserved only for guests that are dining there. It made the wait to get on the elevator 10 minutes, then it stopped on EVERY floor only for guests to find it too full to get on, so the ride down took another 5-10 minutes. People kept cramming on, far exceeding the capacity posted on the wall and I had to get off and take the stairs. Overall, it's a nice place, but nothing special. I would try a different one next time.

The hotel was OK, but for the price level it does not hit the four or five star level. The location is the prime attraction here, very much in the center of Midtown near all the major spots. Rooms are very clean. The elevators can be slow. The hot water is good when it comes up to the proper heat level. Sometimes it took a while to get there. There is no place to plug in your electronics on one side of the bed. On the other side there is. They need more plugs, etc. No robes or slippers. No art on the walls of any kind. The coffee on the third floor is a nice amenity, but the milk used in the lattes and cappuccino may seem a bit off. The restaurant on site is very small and it’s a hit or miss proposition when it comes to quality. The staff is good, but does the bare minimum