Sugarloaf Trip

Seems like the room needs care

We had a good stay at Hotel Riu Plaza Fisherman’s Wharf. The overall vibe felt very resort-like, which we really enjoyed. The property has a relaxed atmosphere, and it was a nice place to unwind after being out in the city. The breakfast was great with plenty of options, and the staff was very sweet and welcoming throughout our stay. Everyone we interacted with was helpful and kind. The only downside was the AC in the room. It didn’t work properly and seemed quite old. It felt like the cooling system could use an upgrade. Replacing it with a newer system would definitely improve the overall experience. Other than that, it was a pleasant stay.

Overall, our stay at the Beacon Grand would be a 2.5 star in my opinion. We stayed five nights here so we feel like we really got a sense of the hotel. Immediately as you walk into the lobby after a long travel day you’re assaulted with the smell of cigarettes and pot from off the street that permeates into the hotel from the automatic sliding doors (not totally the hotels fault). Then as you get further into the lobby it smells musty/old. The ceiling was leaking and they had placed towels and buckets on the floor to catch dripping water - this took several days to fix. The rooms were renovated poorly - shotty work with bad dry walls, old pipes in the shower, stains pretty much everywhere. The dust was so bad our allergies started acting up. The 2.5 stars comes from friendly staff interactions and decent location to major tourist attractions. Wouldn’t recommend, especially for the price and how it is marketed as being much nicer than it is. I would have rather spent more and been happier elsewhere.

Great Staff, Peaceful place and fair price close to the airport!

Room was depressing- dark, small. Location is great Staff was indifferent- no complaints .