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Reviews of Valley Inn Motel & Suites

2 out of 5
Valley Inn Motel & Suites
500 Notre Dame Street East, Azilda, Sudbury, ON

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 255 reviews" "
Rating 8 - Good. 112 out of 255 reviews" "
Rating 6 - Okay. 28 out of 255 reviews" "
Rating 4 - Poor. 10 out of 255 reviews" "
Rating 2 - Terrible. 0 out of 255 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Annamaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a classic roadside motel. We were there for an overnight stay on a roadtrip and this place fit the bill perfectly. We usually stay at Holiday Inn Express and the like but those prices have increased so much ($200 for less than eight hour stay!) that we are increasingly looking for independent, local options in a lower price range. I prioritize three things in this kind of place: cleanliness, bed comfort, and water pressure in the shower. The room was nicer than we expected. It was CLEAN - very clean. The hallways were a little musty smelling, but the room was not. Windows opened (YAY!). The bed was comfy, good linens. The bathroom was recently renovated with good water pressure. Rooms had both a microwave and fridge. The little breakfast was mostly basic, but fine. There's a Tim's right next door anyway! The exterior is typical of northern Ontario - very basic. All in all, a good stay. We will stay again!
Stayed 1 night in May 2024
Response from manager on 13 May 2024
Thank you so much for your stay with us , we greatly appreciated your feedback. Hope to see you again in future. This is the feedback that motivate us to do more and more. Thank you again for your appreciation .

10/10 Excellent

Yvon

Liked: Cleanliness, property conditions & facilities
Very accommodating people.
Stayed 1 night in Apr 2024
Response from manager on 13 May 2024
Thank you so much for your stay with us , we greatly appreciated your feedback. Hope to see you again in future.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 3 nights here with my 9 year old son. It was very peaceful and quiet. I have never stayed in a hotel so peacefully .The room/bathroom and hotel spaces are impeccably clean. The staff are wonderful. It has easy parking and entryways to your room. Tim Hortons is close by. Also a few local eateries.
Stayed 1 night in Apr 2024
Response from manager on 13 May 2024
Thank you so much for your stay with us , we greatly appreciated your feedback. Hope to see you again in future.

8/10 Good

L

Business traveller
Liked: Amenities
Very clean. Friendly staff. Zero complaints
Stayed 1 night in Apr 2024
Response from manager on 13 May 2024
Thank you so much for your stay with us , we greatly appreciated your feedback. Hope to see you again in future.

8/10 Good

Samantha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from manager on 13 May 2024
Thank you so much for your stay with us , we greatly appreciated your feedback. Hope to see you again in future.

10/10 Excellent

George, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable rooms, excellent breakfast, and customer-first ownership. Very happy with our stay, and would stay again, superior value and service.
Stayed 4 nights in Mar 2024
Response from manager on 13 May 2024
Thank you so much for your stay with us , we greatly appreciated your feedback. Hope to see you again in future.

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to
Stayed 1 night in Feb 2024

10/10 Excellent

Yongsung

Stayed 1 night in Mar 2024
Response from manager on 13 May 2024
Thank you so much for your stay with us , we greatly appreciated your feedback. Hope to see you again in future.

10/10 Excellent

Suzanne

Stayed 1 night in Feb 2024
Response from manager on 13 May 2024
Thank you so much for your stay with us , we greatly appreciated your feedback. Hope to see you again in future.

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Good and quiet place to stay.
Stayed 1 night in Jan 2024
Response from manager on 3 Mar 2024
Thank you so much dear Lucy for rating our business, We greatly appreciated your stay with us , Hope to see you again.

8/10 Good

Sharon

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Manager on 31 Dec 2023
Thank you so much for your stay with us , hope to see you again in future.

8/10 Good

Marnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good. Dated but clean and decently maintained. Staff were friendly and efficient. Pleasant stay and we will return.
Stayed 1 night in Dec 2023
Response from Manager on 28 Dec 2023
Thank you so much for your kind comments, we greatly appreciated. And hope to see you again.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
repeat visits always stay there
Stayed 2 nights in Dec 2023
Response from Manager on 28 Dec 2023
Thank you so much for your stay with us, we greatly appreciated your response.

8/10 Good

Jill

Stayed 1 night in Nov 2023
Response from Manager on 28 Dec 2023
Thank you so much for your stay with us. We greatly appreciated your feedback.

8/10 Good

Perry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from manager on 5 Dec 2023
Thank you so much dear Perry for your wonderful feedback, We greatly appreciated, And we hope to see you again in future.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk showed us our room before we brought our belongings in. The room was very clean. The only fault we found with the property is the parking lot is in bad condition with numerous large potholes.
Stayed 1 night in Oct 2023
Response from manager on 5 Dec 2023
Thank you so much dear Susan for your wonderful feedback, We greatly appreciated, And we hope to see you again in future.

8/10 Good

Prasenjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On second thoughts, should have stayed in Sudbury. Breakfast below average but otherwise no complaints
Stayed 2 nights in Oct 2023
Response from manager on 5 Dec 2023
Thank you so much dear for your wonderful feedback, We greatly appreciated, And we hope to see you again in future.

8/10 Good

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for your money. Recently stayed at this motel. Check in was fast and efficient. The room was clean and well equipped. Mattresses are always a deal breaker, but we were pleasantly surprised. While the decor was a bit dated; the room provided exactly what we needed.
Stayed 2 nights in Oct 2023
Response from manager on 5 Dec 2023
Thank you so much dear Marsha for your wonderful feedback, We greatly appreciated, And we hope to see you again in future.

10/10 Excellent

cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and comfortable . Close to where I was visiting a nice quiet area with a Tim Hortons basically in the same parking lot!. This property shows pride of ownership
Stayed 1 night in Sep 2023

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities
At first glance, it looks like a VERY old motel. But, staff was pleasant, room was very clean and breakfast was good. Pleasantly suprised.
Stayed 1 night in Sep 2023

8/10 Good

Trudy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old fashioned but decent
Feels like going back in time when you stay here😅but thankfully with updated door locks. By far, one of the cleanest motels I’ve stayed at. Every nook and cranny was visibly clean. Def 5 stars for not slacking on cleaning corners like other motels. However the room and hall smelled strongly of cigarette smoke even tho it was nonsmoking. I don’t know if that wafted in from the ppl that were smoking outside. The building and hallways had a very unique zig zag shape. Average breakfast Visible Security cameras everywhere in parking lot
Zig zaggity
Security cameras everywhere
Stayed 1 night in Aug 2023
Response from manager on 1 Sept 2023
Thank you so much for your time to share your thoughts and experience with all, we greatly appreciated . Hope to see you again in future.

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Good service. Abordable
Stayed 1 night in Aug 2023
Response from manager on 1 Sept 2023
Thank you so much dear Lise for your wonderful feedback, We greatly appreciated.

6/10 Okay

Joseph, Ottawa

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from manager on 19 Aug 2023
Thank you so much dear Joseph for your stay with us, We greatly appreciated your time to rate our business.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from manager on 19 Aug 2023
Thank you so much dear Scott for your time to rate our business, We hope to see you again .

8/10 Good

RICHARD LLOYD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is a good drive from Sudbury, so quite a distance to grab a bite to eat, but it was well maintained.
Stayed 1 night in Aug 2023
Response from manager on 1 Sept 2023
Thank you so much dear Richard for your time to share your thoughts about us , We greatly appreciate your stay with us.

8/10 Good

David

Liked: Cleanliness, staff & service
The room was clean and the service was good, with most of the immediate necessities close by. It is however a 10 minute drive to downtown Sudbury, so if you dont mind the drive, its good value for the price.
Stayed 2 nights in Aug 2023
Response from manager on 14 Aug 2023
Thank you so much dear David for your wonderful feedback, We greatly appreciated .

8/10 Good

Clare

Liked: Cleanliness
Stayed 2 nights in Jul 2023
Response from manager on 7 Aug 2023
Thank you so much for your stay with us ,We greatly appreciated your feedback.

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent condition and well managed motel. Conveniently located with good parking and easy access to the rooms.
Stayed 2 nights in Jul 2023
Response from manager on 7 Aug 2023
Thank you so much for your stay with us ,We greatly appreciated your feedback.

10/10 Excellent

Mary

Travelled with partner
I love having breakfast included.
Stayed 1 night in Jul 2023
Response from manager on 7 Aug 2023
Thank you so much for your stay with us ,We greatly appreciated your feedback.

10/10 Excellent

Clint

Stayed 1 night in Jul 2023
Response from manager on 7 Aug 2023
Thank you so much for your stay with us ,We greatly appreciated your feedback.

10/10 Excellent

Linda

Stayed 1 night in Jul 2023
Response from manager on 7 Aug 2023
Thank you so much for your stay with us ,We greatly appreciated your feedback.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice fixtures, updated room, quiet and comfortable. More practical for a work and relaxation space than other more expensive hotels. Will stay again!
Stayed 1 night in Jul 2023
Response from manager on 7 Aug 2023
Thank you so much for your stay with us ,We greatly appreciated your feedback.

10/10 Excellent

Guangtao

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and nice breakfast
Stayed 1 night in Jul 2023
Response from manager on 7 Aug 2023
Thank you so much for your stay with us ,We greatly appreciated your feedback.

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Quick, efficient and friendly check in. Thank you for a great stay!
Stayed 1 night in Jun 2023
Response from manager on 10 Jul 2023
Thank you so much for your stay with us , We greatly appreciated your feedback.

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from manager on 19 Jun 2023
Thank you so much dear Nelson for your wonderful feedback. We greatly appreciate it.

8/10 Good

Nicole

Stayed 2 nights in Jun 2023
Response from Manager on 13 Jun 2023
Thank you so much dear Nicole for your stay with us , We greatly appreciated your time to rate our business.

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The outside is deceiving but was pleasantly surprised inside. The beds were okay, the hotel was clean, check in was smooth. I’d stay again.
Stayed 1 night in Jun 2023
Response from Manager on 13 Jun 2023
Thank you so much dear Michell for your stay with us. We greatly appreciated your feedback.

10/10 Excellent

Susan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Don't let the outside of the building deter you. The rooms were clean quiet and comfortable we were very pleased .
Stayed 1 night in Jun 2023
Response from Manager on 9 Jun 2023
Thank you so much for your kind feedback we greatly appreciated. Hopefully see you again.

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service
Nice and clean
Stayed 1 night in May 2023
Response from Manager on 9 Jun 2023
Thank you so much for your stay with us we kindly appreciate your feedback.

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is old but is being maintained.
Stayed 1 night in May 2023
Response from manager on 19 May 2023
Thank you so much for your stay with us , We hope to see you again .

8/10 Good

Olga

Liked: Cleanliness, property conditions & facilities, room comfort
Repeat stay
Stayed 3 nights in Apr 2023
Response from manager on 19 May 2023
Thank you so much for your stay with us , we hope to see you again .

8/10 Good

Phil

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Clean spacious room. Good parking for car and trailer. Glad that we packed a little extra for breakfast the continental breakfast is a little thin.
Stayed 2 nights in Feb 2023
Response from manager on 24 Feb 2023
Thank you so much for your stay with us , We greatly appreciated your feedback, We hope to see you again in future.

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed many times very friendly and clean
Stayed 3 nights in Feb 2023
Response from manager on 24 Feb 2023
Thank you so much for your stay with us , We greatly appreciated your feedback, We hope to see you again in future.

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Waffle breakfast was a surprise.
Stayed 2 nights in Feb 2023
Response from manager on 24 Feb 2023
Thank you so much for your stay with us , We greatly appreciated your feedback, We hope to see you again in future.

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service
Snowmobile trip
Not fancy but great spot to snowmobile from. Food , gas and trails very close to hotel.
Stayed 1 night in Feb 2023
Response from manager on 24 Feb 2023
Thank you so much for your stay with us , We greatly appreciated your feedback, We hope to see you again in future.

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient to carry luggage in. Continental breakfast times were great.
Response from manager on 18 Jan 2023
Thank you so much for your stay with us, We greatly appreciate your time to give us your feedback.

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from manager on 6 Jan 2023
Thank you so much for your stay with us, we greatly appreciate your feedback.

4/10 Poor

Manikantan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Many of the amenities were not available. - Only one TV channel - No complimentary beverages - Limited breakfast options
Stayed 1 night in Nov 2022
Response from manager on 6 Jan 2023
Thank you so much for your stay with us, we greatly appreciate your feedback.

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Nov 2022
Response from manager on 6 Jan 2023
Thank you so much for your stay with us, we greatly appreciate your feedback.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good value. Large room. Felt safe. Easy check in and out process. Parking onsite. Wifi didn’t work but only a minor issue.
Stayed 1 night in Oct 2022
Response from manager on 6 Jan 2023
Thank you so much for your stay with us, we greatly appreciate your feedback.