Front of property – evening/night

Reviews of Boutique Hôtel des XV

4 out of 5
Boutique Hôtel des XV
46 Rue du Conseil des Quinze, Strasbourg, Bas-Rhin

Reviews

9.6

Exceptional

Rating 10 - Excellent. 77 out of 94 reviews" "
Rating 8 - Good. 14 out of 94 reviews" "
Rating 6 - Okay. 1 out of 94 reviews" "
Rating 4 - Poor. 2 out of 94 reviews" "
Rating 2 - Terrible. 0 out of 94 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jaspreet

Travelled with partner
Liked: Amenities
It was clean and quiet. The staff was very friendly.
Stayed 4 nights in Sep 2023
Response from Charlène GIGON Accommodation Manager on 4 Oct 2023
Dear Guest, Thank you very much for taking the time to share this lovely review about your recent stay at the Hôtel des XV**** with us. It is real pleasure for the whole team to notice that you enjoyed the calm of the residential area of the Orangery as well as the cleanliness of your Deluxe room. Please be ensured that we would be delighted to host you during your next visit to Strasbourg. Best regards,Charlène GIGONAccommodation Manager

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip stop over
Beautiful hotel, loved our room with our own balcony, what a surprise. Staff were very helpful and informative, would highly recommend a stay here.
Stayed 2 nights in Sep 2023
Response from Charlène GIGON Accommodation Manager on 16 Sept 2023
Dear Guest, Thank you so much for such a nice comment on your last experience at the Hôtel des XV **** in Strasbourg. We are delighted to read that you have appreciated facilities, service and elegance of our mansion.It's such good news to read that you have had an excellent service with us. All of our staff provide an exceptional hospitality experience by creating a home away from home. To hear that your experience has met your expectations is a real satisfaction. We hope to see you soon. Best regards, Charlène GIGONAccommodation Manager

10/10 Excellent

Lisa, Glenhaven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff who were very welcoming. Beautiful hotel, comfortable bed, great shower.
Stayed 1 night in Aug 2023
Response from Charlène GIGON Accommodation Manager on 16 Sept 2023
Dear Guest, Thank you very much for taking the time to share this lovely review about your recent stay at the Hôtel des XV**** with us. We are delighted to read how much you enjoyed the time you spent at the hotel as well as the confort of your Deluxe room with terrace. Making your stay a real experience is our main aim. Be ensured that it would be a pleasure to welcome you agin during your next trip to Strasbourg. Best regards,Charlène GIGONAccommodation Manager

8/10 Good

Suzana

Stayed 1 night in Jun 2023
Response from Charlène GIGON, Accommodation Manager on 19 Jun 2023
Dear Guest, Thank you for choosing the Hôtel des XV**** for your stay. We appreciate your excellent rating and hope to welcome you on your next visit to Strasbourg. Best regards,Charlène GIGON, Accommodation Manager

10/10 Excellent

asia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, beautiful and charming boutique hotel in a fancy area of Strasburg only 20 minutes walk from the center.
Stayed 3 nights in Jun 2022
Response from Charlène GIGON Accommodation Manager on 5 Jul 2022
Dear Guest, We would like to thank you very much for the time you took to write us this kind review next to your recent stay at the Hôtel des XV****. As our aim to make our guests feel homely during their stay, our team is delighted to learn that all the aspects of the Boutique Hotel made you feel that way. We would be more than happy to host you for your next stay in Strasbourg. Best regards, Charlène GIGON Accommodation Manager

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet in the capital of Europe.
A charming little hotel walking distance from the magnificent Orangerie park and literally 5 minutes away from the center by car.
Stayed 1 night in Oct 2021
Response from Marion THOMAS General Manager on 23 Oct 2021
Dear Guest, Thank you for taking time to share this nice review about your recent stay with us. As you point out, we are located in the heart of the Europeen district, near to the Parc de l’Orangerie. The Hôtel Des XV**** is a heaven of peace just few minutes form the city center and all amenities. Our charming establishment has been designed to offer a unique moment to each of its guests and our entire team agrees to offer a privileged service. Looking forward to welcome you back in a near future at the Hôtel des XV****. Best regards, Marion THOMAS General Manager

10/10 Excellent

Toufeek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect. Same staff since 3 years, just adorable. A peaceful place full of happiness
Stayed 4 nights in Sep 2021
Response from Marion THOMAS General Manager on 3 Oct 2021
Dear Guest, Thank you very much for such a beautiful comment on your last experience at the Hôtel des XV**** in Strasbourg. We are very pleased that you enjoyed every part of your experience with us and are delighted to read that our team has provided the excellent service to which we aspire. We hope to have the opportunity to welcome you soon. Best regards, Marion THOMAS General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice place. Would stay there again.
Rooms were clean and nicely decorated. Street parking was free. Heat was not working on the first night, and the hotel staff was not able to fix it or move us until the second night. Still, can it's a nice place.
Stayed 3 nights in Feb 2020
Response from Marion THOMAS General Manager on 20 Feb 2020
Dear Guest, Thank you for taking the time to share with us your impressions following your stay with us. The whole team works to make each stay unforgettable and we are happy that you enjoyed these moments in our mansion. The heating of your room had indeed been set to go into pose every 2 hours . This setting has been changed, rest assured. Thank you for letting us know and we are happy that this stay could have ,despite this incident, be up to your expectations. We hope to have the pleasure to welcome you during a next visit to Strasbourg, Best regards, Marion THOMAS General Manager

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Marion THOMAS General Manager on 18 Sept 2019
Dear Guest, Thank you very much for taking the time to share this comment following your recent stay at the Hôtel des XV****. Our mansion is a cozy and homelike residence located by the largest park of Strasbourg – Parc de l’Orangerie – a very quiet area just a few minutes from city center. It’s a real pleasure to read that you enjoyed your stay with us. We will be happy to welcome you again. Best regards, Marion THOMAS General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Marion THOMAS General Manager on 6 Aug 2019
Dear guest, Thank you for taking the time to share your very appreciative comments following your stay at the Hotel des XV****. It’s a real pleasure to read that you enjoyed your stay with us. We will be happy to welcome you again. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous boutique hotel in a quiet location with equally beautiful equipped rooms and friendly staff. The room was spacious enough for two so we didn't feel like we were stepping on each other. It is located by Parc Orangerie, which is beautiful, and about 3 kilometers from the old town/la petite France, etc. (we walked a couple of times but also took relatively cheap taxis to the area when are feet had had enough). Sarah was outstanding and helped us with everything to include dinner recommendations, calling in taxis, setting up laundry service, etc. The breakfast was decent but the boulangerie across was way too inviting! I would highly recommend staying here!
Stayed 2 nights in Jul 2019
Response from Marion THOMAS General Manager on 15 Jul 2019
Dear Customer, Thank you for taking the time to share this lovely review of your last stay among us in Boutique Hotel des XV ****. We are glad that you have appreciated the quality of our Hotel services and of our staff. As you point out the setting in the geographical location near the maginifique Parc de l'Orangerie gives us a quiet atmosphere and the access to the city center is very easy with the bus stop in front of the hotel by foot and also with the taxi. Our team is at your disposal to make your stay unforgettable and we are delighted that this was the case for you during your stay with us. It is with great pleasure that we will send to Sophie your comment. We sincerely hope to have the pleasure to welcome you back very soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the room had a balcony, it was so small that it was unusable. I was expecting the terrace based on the website but that was a difference room.
Stayed 1 night in Jun 2019
Response from Marion Thomas General Manager on 6 Jul 2019
Dear Guest, We thank you for taking the time to share your impression following your stay at the Hotel des XV **** Indeed some rooms have a balcony and a single room has a large private terrace. Don’t hesitate to mention this information during your next booking, we will be happy to assign you this beautiful room during your next stay. Our staff is at your disposal to make your stay a unique moment. We hope to see you soon, Marion Thomas General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Very helpful friendly service. Immaculately clean. Would definitely stay again.
Stayed 1 night in Jun 2019
Response from Marion THOMAS General Manager on 4 Jul 2019
Dear Guest, On behalf of all of us hereat The Hôtel des XV****, we were thrilled to welcome you during your last visit and we thank you for taking the time to post such gracious review. We are all looking forward to welcoming you back for another getaway to Strasbourg. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so unique and the staff was amazing. It felt like a home away from home. The rooms were amazing and very comfortable!
Stayed 2 nights in Jun 2019
Response from Marion THOMAS General Manager on 24 Jun 2019
Dear Customer, Thank you for taking the time to share this nice review of your last stay among us. We are delighted that you have appreciated the quality of our services and that you have felt like "at home" in our intimate Boutique Hotel des XV **** We will be happy to welcome you soon for your next stay in Strasbourg. Best regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was impeccably cared for. We appreciated the personalized service and attention to detail.
Stayed 2 nights in May 2019
Response from Marion THOMAS General Manager on 27 May 2019
Dear Guest, Thank you very much for taking the time to write a review on your stay at the Hotel des XV****. It’s a real pleasure to read that you enjoyed your stay with us and that the service you received from our team met your expectations. We will be happy to welcome you again. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near a wonderful park. The breakfast area and bar are delightful with a wonderful staff
Stayed 3 nights in Apr 2019
Response from Marion Thomas on 23 Apr 2019
Dear guest, Thank you very much for taking the time to share such nice comments as a result of your recent stay at the Hotel des XV ****. We are delighted to learn that our House has been known for its decoration, its ambience and its services. The impression of our customers is very important to us and your evaluation is really appreciated. Looking forward to welcoming you back to the Hôtel des XV****! Best wishes,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff and Hotel.
Great staff and hotel. The staff was friendly and helpful. New finishes mixed with historic charm.
Stayed 1 night in Apr 2019
Response from Marion THOMAS on 9 Apr 2019
Dear Guest, Thank you very much for taking the time to write a review on your stay at the Hotel des XV****. It’s a real pleasure to read that you enjoyed your stay with us and that the service you received from our team met your expectations. We will be happy to welcome you again. Best regards, Marion THOMAS General Manager

10/10 Excellent

Tony, Solihull, gb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly team, luxurious, comfortable hotel. 35 minute walk from main town centre (we loved the walk) but very close to European Parliament and with great access to buses and trams. (only thing we didn’t like was overpowering smell from the lillies in the bar).
Stayed 2 nights in Feb 2019
Response from Marion THOMAS on 2 Mar 2019
Dear Guest, Thank you very much for taking the time to write a review on your stay at the Hotel des XV****. It’s a real pleasure to read that you enjoyed your stay with us and that the service you received from our team met your expectations. We will be happy to welcome you again. Best regards, Marion THOMAS General Manager

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Beautiful rooms in a very quiet neighborhood with easy access to electric tram. The staff is professional and friendly. Center of town is lovely. We visited during the Christmas season and the Christmas markets were lots of fun.
Stayed 5 nights in Nov 2018
Response from Marion THOMAS on 17 Dec 2018
Dear guest, Thank you for taking the time to share your very appreciative comments following your stay at the Hotel des XV****. It’s a real pleasure to read that you enjoyed your stay with us and that the service you received from our team met your expectations. As you rightly point out, the Hotel des XV is located in a very quiet area in the heart of the European district, on the edge of the magnificent Parc de l'Orangerie. We will be happy to welcome you again. Best regards, Marion THOMAS General Manager

10/10 Excellent

Nathaniel

Amazing service! Very personalized and accommodating. The room was very comfortable with interesting angles and decor. The only minor complaint I had was the illuminated light switch upon entry - I prefer to sleep in total darkness so it was a bit annoying. Overall a very pleasant stay, however!
Stayed 1 night in Nov 2018
Response from Marion THOMAS on 17 Dec 2018
Dear guest, Thank you very much for taking the time to share your complimentary impressions about Hotel des XV****. We are also happy to read that the decoration is to your liking. Each of our 10 rooms has its own signature and its own atmosphere that makes every stay with us unique. A special thank you for your words as to the professionalism and service of our team who make every day a pleasure to meet the requests of our customers. We hope to have the opportunity of welcoming you again soon, Best regards, Marion THOMAS, General Manager

10/10 Excellent

Toufeek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Boutique Hotel
Best place to stay
Stayed 4 nights in Oct 2018

10/10 Excellent

Stephen, New York

Liked: Cleanliness, property conditions & facilities, room comfort
Eric and his wife have totally renovated this mansion. Rooms large, immaculate, wonderful attention to guests. Trip to center of town only 15 minutes by bus just outside hotel. Uber to town costs less than 9 Euros. Full breakfast available for 19 Euros. Patisserie on next block for inexpensive French coffee and couisant. A gem!
Stayed 5 nights in Aug 2018

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic stay!
The hotel is beautiful and so lovely and quiet. The staff were fabulous and we had a wonderful, relaxing stay. The park nearby is great if you enjoy running and the local area is lovely. Thank you so much!
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at the Hotel XV
Stayed 2 nights in Jul 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel, great service and a perfect location
Stayed 3 nights in Jun 2018

10/10 Excellent

Holly, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive and welcoming staff, nothing was too much trouble for them. Very picturesque and beautiful location, quiet neighbourhood. You can walk into Strasbourg which is a nice walk (1.8 miles) but there is also a bus stop right outside the hotel.
Stayed 4 nights in May 2018

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we could have stayed longer
What a marvelous experience! We got there kind of late on a holiday and the owner put together a meal for us even though the restaurant was closed. The shower was luxurious and the bed comfy! Wish we could have stayed longer.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
This is a lovely boutique hotel on a good, quiet location. The welcome and service were exceptional. We would highly recommend this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sophisticated, Beautiful - a gem
Brand new, chic and stylish in newly renovated grand house, just steps from STRASBOURG’s main garden and walking path along the river. Amazing 24-hour service, English speaking. Boutique XV is truly a gem.
Stayed 3 nights in Mar 2018

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Design, Service, Tranquility, Environment!
A beautiful boutique hotel just opened next to L'Orangerie, what a find! A thoughtful and stylish renovation of one of the many large, original town houses in the area, quiet, well-appointed. Easy to get into the center by tram or bus or walking, but we appreciated the tranquility of the area and daily strolling in the park. The service really sets it apart -- warm, helpful with transportation, excellent restaurant recommendations & reservations, attentive 24 hours -- we're already trying to get back soonest. Thank you, Hotel des XV!
Stayed 2 nights in Aug 2017

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel als solches ist durchaus empfehlenswert, da wunderschön und ruhig gelegen mit einer Bushaltestelle direkt vorm Haus. Zimmer entsprach einem 4-Sterne Hotel, allerdings sind die Zimmer im 2. Stock nur über eine schmale, steile Treppe zu erreichen; es gibt keinen Aufzug. Die Fenster des Zimmers im 2. Stock sind entsprechend sehr klein. Das Frühstücksangebot ist durchschnittlich. Es gibt z.B. eine große Auswahl an Cerealien, aber keine Milch. Am ersten Morgen war für uns nicht gedeckt; Eierspeisen kann man nur auf Nachfrage bestellen; zusätzliche Teller ebenfalls. Auch der Orangensaft auf dem Buffet wird nur auf Nachfrage aufgefüllt. Schade, dass es hier beim Service noch so viel Raum für Entwicklungsmöglichkeiten gibt.
Stayed 3 nights in Apr 2024
Response from The Reception on 6 May 2024
Dear Guest, Thank you very much for taking the time to share this review about your stay. We are delighted to read that you enjoyed the Villa as well as its localisation in a calm neighbourhood which is easily accessible by public transportation. Indeed, this house was built in 1914 and in order to maintain the charm of this architecture there is no elevator. Some of our rooms are accessible without any steps, do not hesitate to ask the receptionist when you make a booking, it would be a pleasure to make you live a new experience in one of those. We are sorry to read that our fresh and local breakfast buffet didn’t met your requests. Indeed, our team prepares some fresh cooked eggs for you so you can choose exactly the type you want and so they are extra fresh. We also offer cow milk, oat milk, soy milk and almond milk. These products being fragile, we serve them on demand just like eggs and hot drinks. The quality, the freshness and the variety of the products we serve is truly important to us. Your comments are very useful and help us to improve the quality our services. Please be ensured that we would be happy to welcome you once again during your next visit to Strasbourg. Best Regards, The Reception.

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein perfektes Hotel in jeder Hinsicht !!!!!
Stayed 1 night in Mar 2024
Response from The Reception on 17 Mar 2024
Dear Guest, Thank you very much for taking the time to share this kind review about your recent stay at the Hôtel des XV****. It is truly important to our team to make your stay a wonderful moment. We would be delighted to welcome you once again in our Villa during your next visit to Strasbourg. Kind Regards, The Reception.

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities
Ein besonderes Haus im Botschaftsviertel.
Stayed 1 night in Feb 2024
Response from The Reception on 4 Mar 2024
Dear Guest, Thank you very much for taking the time to share this lovely review about your recent stay at the Hôtel des XV****. We are delighted to read how much you enjoyed our 20th century Villa as well as the calm of this beautiful area. We hope that we met all your requests during the time you spent in our hotel and it would be a pleasure to welcome you again during your next trip to Strasbourg. Best Regards, The Reception.

8/10 Good

Lilia

Stayed 1 night in Dec 2023

10/10 Excellent

Yasin

Stayed 1 night in Nov 2023

10/10 Excellent

Aicha

Stayed 1 night in Nov 2023

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Charlène GIGON, Accommodation Manager on 17 Sept 2023
Dear Guest, Thank you for choosing the Hôtel des XV**** for your stay. We appreciate your excellent rating and hope to welcome you on your next visit to Strasbourg. Best regards,Charlène GIGON, Accommodation Manager

10/10 Excellent

Maik

Liked: Amenities
Ruhige Lage, 30min zu Fuß in die Stadt, durch die Orangerie und entlang des Flusses.
Stayed 1 night in Aug 2023
Response from Charlène GIGON Accommodation Manager on 16 Sept 2023
Dear Guest, Thank you very much for taking the time to share this lovely review about your recent stay at the Hôtel des XV**** with us. It is a pleasure to read how much you adn your family enjoyed the time you spent in your Deluxe room. Indeed the localisation of the hotel in a quiet area near of the Orangerie allow our guest to rest during their stay. We would be delighted to welcome you again your next trip to Strasbourg. Best regards,Charlène GIGONAccommodation Manager

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein Bijou mit viel Liebe zu Detail
Was für eine sehr positive Überraschung! Ein wunderbares Hotel mit viel Liebe zu Detail und fantastischem Service! Ich werde wiederkommen, definitiv meine erste Wahl wenn ich in Strassburg bin!
Stayed 1 night in May 2023
Response from Charlène GIGON Accommodation Manager on 17 May 2023
Dear Guest, Thank you very much for taking the time to share this lovely review about your recent stay at the Hôtel des XV****. We are glad to read that your stay went beyond your expectation and that you enjoyed every part of it. Our priority is making your stay in Strasbourg a memorable one. We will be delighted to welcome you again for your next stay in Strasbourg.Best regards,Charlène GIGONAccommodation Manager

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022
Response from Charlène GIGON, Accommodation Manager on 19 Jun 2023
Dear Guest, Thank you for choosing the Hôtel des XV**** for your stay. We appreciate your excellent rating and hope to welcome you on your next visit to Strasbourg. Best regards,Charlène GIGON, Accommodation Manager

10/10 Excellent

Reinold

Stayed 2 nights in Oct 2022
Response from Charlène GIGON Accommodation Manager on 19 Jun 2023
Dear Guest, Thank you for choosing the Hôtel des XV**** for your stay. We appreciate your excellent rating and hope to welcome you on your next visit to Strasbourg. Best regards,Charlène GiGON, Accommodation Manager

10/10 Excellent

Nicole

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
kleines sehr gemütliches Hotel. Das Personal ist sehr freundlich und hilfsbereit. Die Zimmer modern und sehr sauber
Stayed 2 nights in Oct 2022
Response from Charlène GIGON Accommodation Manager on 29 Oct 2022
Dear Guest, Thank you very much for taking the time to share this lovely review about your recent stay at the Hôtel des XV**** with us. Making your stay a wonderful moment is our prirority. Please be ensured that your comment will be shared with the whole team. We will be delighted to welcome you again for your next stay in Strasbourg,Best regards,Charlène GIGONAccommodation Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Charlène GIGON Accommodation Manager on 7 Aug 2022
Dear Guest, Thank you so much for taking the time to share this lovely rate next to your recent stay with us. We are glad to read that your stay went beyond your expectations and that you enjoyed every part of your experience. We hope to have the honor to welcome you back soon at the Hôtel des XV****. Best regards, Charlène GIGON Accommodation Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situación perfecta para ir al Consulado/Embajada
Hotel pequeño en una casa muy bonita en el barrio de las embajadas, alejado del centro al lado del parque de l'Orangerie. No tiene ascensor y nuestra habitación era pequeña en la buhardilla, subimos 3 pisos por escalera estrechísima. (Mi marido mide casi 2 metros) Cama bien, pero de un lado bajo el techo. Espejo inclinado en el techo del baño que daba vértigo.No hay mini bar pero si cafetera y hervidor con servicios. Mi nota general es buena por el servicio, desayuno de calidad y el sitio agradable, pero el equilibrio calidad/precio es malo. Demasiado caro.
Stayed 1 night in Mar 2022
Response from Marion Thomas General Manager on 20 Mar 2022
Dear Guest, Thank you for taking the time to share your impressions following your stay in Strasbourg. We are delighted that you enjoyed the atmosphere of our mansion. Nestled in an old bourgeois villa from the 20th century, our establishment offers a unique experience combining history and modernity. We regret that our room with exposed beams could not satisfy you. Each of our rooms is unique and offers a different journey. We offer our customers a 24/7 service of fresh drinks. Feel free to contact the reception after making your choice on the menu in the room. Know that our team is at your disposal to provide you with information and support. Perhaps we can recommend a Deluxe room, more spacious, for your next stay. We will be delighted that you discover our other rooms. Best regards, Marion THOMAS General Manager

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recomendado!
El hotel es muy bonito te hace sentir como si estuvieras en casa! Todos son muy amables y serviciales, nos sentimos muy a gusto con nuestra estancia sin duda lo elegiría nuevamente
Stayed 2 nights in Dec 2021
Response from Marion THOMAS General Manager on 29 Dec 2021
Dear Guest, Thank you for taking time to share this kind comment about your recent stay at the Hôtel des XV****. We are very pleased that our team has provided the excellent service as you expected. Your review encourages our team a lots and helps us to improve our service. We looking forward to welcome you again soon ! Best regards, Marion THOMAS General Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Marion THOMAS General Manager on 29 Dec 2021
Dear Guest, Thank you for choosing the Hôtel des XV**** for your stay. We appreciate your excellent rating and hope to welcome you on your next visit to Strasbourg. Best regards, Marion THOMAS General Manager

8/10 Good

Anna

Stayed 3 nights in Dec 2021
Response from Marion THOMAS General Manager on 22 Dec 2021
Dear Guest, Thank you for choosing the Hôtel des XV**** for your stay. We appreciate your excellent rating and hope to welcome you on your next visit to Strasbourg. Best regards, Marion THOMAS General Manager

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Joli boutique hôtel dans un cadre agréable
Très joli hôtel situé dans un joli quartier calme de Strasbourg. Le personnel est très attentionné, l'accueil est parfait. Petit bémol : la chambre était située à l'entrée de l'hôtel, donc un peu bruyante le matin et surtout le lit était un 140, c'est dur quand on a plus l'habitude.
Stayed 1 night in Nov 2021
Response from Marion Thomas Directrice on 14 Nov 2021
Cher Client, Toute l’équipe de l’Hôtel des XV**** vous remercie d'avoir pris le temps de partager ce commentaire à la suite de votre récent séjour. Notre établissement de charme a été conçu pour offrir un moment unique à chacun de ses hôtes. L’ensemble de notre équipe s’accorde à proposer un service privilégié, hors du temps. Nous sommes navrés que la chambre supérieure réservée n’ait pas su répondre à vos attentes. Nous serons ravis de vous présenter une de nos chambres deluxes qui bénéficient d’un lit King size lors de votre prochain séjour à Strasbourg. Cordialement, Marion THOMAS Directrice

10/10 Excellent

katrien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay great boutique hotel close to park. Windows can open and terrace great.
Stayed 1 night in Oct 2021
Response from Marion THOMAS General Manager on 16 Oct 2021
Dear Guest, Thank you for taking the time to share this nice comment following your recent stay. We are delighted that you enjoyed your stay with us at the Hotel des XV****. Our charming establishment has been designed to offer a unique moment to each of its guests and our entire team agrees to offer a privileged service. The Hôtel des XV is surrounded by a calm and confidential environment in the heart of the european quarter, close to the magnificent Parc de l'Orangerie. We are pleased to hear that you enjoyed it. Looking forward to welcome you back in a near future at the Hôtel des XV****. Best regards, Marion THOMAS General Manager

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Marion Thomas General Manager on 21 Sept 2021
Dear Guest, Thank you for choosing the Hôtel des XV**** for your stay. We appreciate your excellent rating and hope to welcome you on your next visit to Strasbourg. Best regards, Marion THOMAS General Manager