Search Hotels Near Story City Carousel, Story City

"Beds and pillows were very comfortable with really soft sheets. I’m not sure about amenities- we didn’t have a chance to use the pool area due to maintenance. The staff never mentioned anything about a breakfast and we had to leave early so never checked to see if one was available. Only negative was having a room right by the elevator and ice machine which you could hear."

"The breakfast area was not clean and some of the hot food looked like it was left over from the weekend. It was not up to the usual standards of this hotel chain."

"Snowmobile trip with family and friends. Location was great. Rooms were clean and comfortable. Breakfast and pool were also great."

"Great place to stay for the price. "

"I had requested a handicap room. They said it was available. I needed hand bars in the bathroom, I couldn’t even get my walker in the bathroom alone shut the door. I couldn’t even take a shower. It was disgusting. When I got there, I was told they didn’t have a handicap, as I was checking out the lady said the handicap room was available, which thoroughly pissed me off. Room and I had already accepted my reservation. I was highly disappointed. I would never stay there again. The man didn’t offer me a refund or nothing to go find another place."

"The front desk staff was very friendly every time I had to visit the desk. The room was clean. The pool was perfect for my little granddaughter. The hot tub was one of the hottest I have ever been in. The pool was a good temperature as some hotel pools are a little colder than I prefer. The pool area might have needed some new atmosphere as at one time it might have had more plants and decor but now just a few average looking tropical plants and some furniture that maybe needed a good sanding and cleaned up a bit but still had lots of life in them. The beds and bedding were comfortable. The location was easy enough to get to but the signage for check in might need to be better marked. The very first time we stayed at The Gateway we drove around several times before we found a check in area under a canopy or underpass looking area that we thought might have been an entrance to a parking garage and while we where here we noticed another vehicle doing the same thing. But after our first day we found another entrance on the other side of the building where you park that was much easier to use and closer to the elevators. It also has nice little short walking path if you just want to be outside. The patio area did not have any furniture outside at the time we were there in early May except for 2 plastic chairs but there was a nice little waterfall back there. Aside from no continental breakfast, I would say this hotel marked every box we look for in a hotel."

"Mold in my bathroom. I told the staff and nothing was done. Location was great, breakfast was really good. Bothered that the bathroom was in the shape it was."

"Tissues for the room"

"Big room, clean"