6/10 Okay
Tamara Rene
9 May 2024
Liked: Cleanliness
Customer service was the area I found myself frustrated and slightly annoyed. I am taking into account that after driving for hours my brain and body weren’t as carefree. I just had asked for a bathtub and once I made it to my room I was disappointed to see no tub. I had some errands to run before bed so I mentioned it to front desk on my way out the door. I returned to a different lady working and she just sounded like a broken record. However the next day the morning team at least were convincing enough and helpful that I ended up getting another room… with a tub. I just had to wait but they let me stay in the old room while I had to wait.
Tamara Rene
Stayed 1 night in May 2024