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Reviews of Aiden By Best Western Trondheim Airport

3.5 out of 5
Aiden By Best Western Trondheim Airport
Strandvegen 9, Stjordal

Reviews

8.2

Very good

Rating 10 - Excellent. 238 out of 689 reviews" "
Rating 8 - Good. 299 out of 689 reviews" "
Rating 6 - Okay. 109 out of 689 reviews" "
Rating 4 - Poor. 27 out of 689 reviews" "
Rating 2 - Terrible. 16 out of 689 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness
Its a place to stay when you have an early flight the next morning. Small rooms. Dinner was tiny and no variety but no options in area. Breakfast was good.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at excellent location for airport
Excellent location for the airport and with pretty view of the lake. We stayed in family room (3 adults) at start and end of holiday driving to Sweden. Breakfast was excellent - lots of variety and quantity. Only complaint is the bathroom/wet room was so hot and there didn't appear to be a way of adjusting the temperature. I didn't particularly enjoy the automated system to check-in or the hologram lady who made me jump every time when she greeted anyone who walked by! Maybe it's me being 'old school' but I prefer a human!
Just outside the restaurant on last day
View from restaurant at breakfast
View from 3rd floor on arrival first night
Stayed 1 night in Jan 2024

10/10 Excellent

John-Ivar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A scoop for the price!
Clean and nice hotel. A scoop for the price. The restaurant is the best in Trondheim area. The chef is a genius. Dinner and breakfast are much better here than on all the other more expensive hotels in the area.
Stayed 1 night in Sep 2023
Response from TJ on 21 Oct 2023
Thank you for your feedback

10/10 Excellent

Corrinne

Stayed 1 night in Aug 2023
Response from TJ on 21 Oct 2023
Takk for tilbakemeldingen

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location on the fjord. Walkable to a nice beach and shops/restaurants. Very clean and felt safe. Breakfast was lovely with restaurant overlooking the fjord. Rooms basic and probably not suitable for longer stays. One big issue is the car park goes right up to the hotel windows. The main entrance is also right next to rooms. There is also a sitting/smoking area at the front of the hotel, again next to rooms. This meant that the noise of cars/taxis/people/motorbikes was really, really bad! My apple watch recorded I was woken 9 times in one night. Taxis we’re right next to our window, picking people up for the airport at all hours. Ask for a room on a higher floor or at the back and you should be fine! The rooms also didn’t have air con. The walls seem to have insulated panels which is great for Norway winters but not great when its 20 degrees outside and you can’t open the windows for traffic noise.
Stayed 4 nights in Aug 2023
Response from TJ on 21 Oct 2023
Thank you for your feedback

10/10 Excellent

mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really relaxing hotel. Exceptional staff. Nice area easy to find. Lovely view of bay and airport. Nice food, bit overpriced buffet but normal in Norway I’m finding
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good, but expensive for what you get
The room and hotel were very clean and modern. Self-checkin was easy and when we did talk to staff they were very helpful. However, the room was very small and hot. It is an airport hotel without free transportation to the airport, you must book a taxi. It felt like a budget hotel with a regular hotel price tag.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Cheerful
Friendly staff and nice food
Stayed 1 night in Jun 2023

4/10 Poor

Kirsten

Disliked: Property conditions & facilities
The property contains the world airport however it’s definitely not next to the airport. It cost me an extra 40$ just to pay a taxi back and forth to the airport. It would have been more convenient to stay at the Radison and more cost effective. Food options are very limited so don’t expect to have a meal for dinner.
Stayed 1 night in May 2023
Response from siv on 2 Jul 2023
Hello!Thank you very much for your feedback.I apologize that your stay did not quite meet your expectations.Have a great day.

2/10 Terrible

Gry

Stayed 1 night in Nov 2022
Response from Dagmar on 12 Nov 2022
Hei Gry! Vi beklager at du er misfornøyd med ditt opphold hos oss. Vi prøver stadig å forbedre oss, og setter pris på deres tilbakemelding. Om det er noe spesifikt du ønsker oppklaring i, eller vi kan hjelpe deg med så ikke nøl med å kontakte oss direkte på 74400610.Mvh Dagmar

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2022
Response from Dagmar on 12 Nov 2022
Hei! Vi beklager at vi ikke levde helt opp til dine forventinger, men takker for at du gjennomførte undersøkelsen. Det er også veldig hyggelig at du er fornøyd med så mye av ditt opphold. Vi håper du ønsker å komme tilbake hos oss, og at vi kan forbedre oss enda mer i mellomtiden ved hjelp av omtaler slik som denne. Mvh Dagmar Service Crew

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight after flight
Arrived last at night following flight. Easy self booking in reception.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked my stay!
I only stayed overnight but was met by a helpful person. The hotel room was classed as basic but had all the things a person will need for an overnight stay. The only negative thing was that the “heavy” curtains should have been wider, they didn’t quite cover the window! Other than that, everything was very nice. Nice new hotel, was told it was started in 2021.
Stayed 1 night in Sep 2022

6/10 Okay

Dagan

Stayed 1 night in Aug 2022

8/10 Good

moshe

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Tiny beds but that’s seems to be the standard in most hotels. Rooms are small but have all you need. Best value for money. Staff are nice, breakfast is good and parking is free. No airport shuttle available which I think is kind of strange.
Stayed 1 night in Jul 2022

10/10 Excellent

Jan Ivar

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

Dexter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super value, small bedrooms but perfect otherwise
Stayed 1 night in Apr 2022

8/10 Good

Raid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place ,, nice breakfast
Nice and clean room, comfortable..the breakfast is pretty good..I recommended it
Stayed 1 night in Oct 2021

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
Charmless, but functional
A place to sleep and little more. On an industrial estate. We had a ‘view’ of a parking lot. Hotel site pics show the lake, but very few rooms will have this view. Small functional room. Good water pressure was the highlight. Breakfast included was fine, nothing special.
Stayed 1 night in Aug 2021

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
Vi hadde et veldig fint opphold. bor der gjerne igjen.
Stayed 2 nights in Apr 2024

8/10 Good

Mehran

Travelled with group
Liked: Staff & service
No
Stayed 4 nights in Mar 2024

10/10 Excellent

Aage

Stayed 2 nights in Feb 2024

6/10 Okay

Harald

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Volker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

tuva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Helge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Dagrun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig fornøyd🤗
Ett supert hotel, med super pris. Vil fremheve frokost, enkelhet, service, renhold og god seng. Helt topp😀😀
Stayed 2 nights in Feb 2024

10/10 Excellent

Roar Håkon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Hilde Haugdahl

Stayed 1 night in Feb 2024

10/10 Excellent

Karstein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vel gennemtænkt koncept
Flere af hotellets funktioner er tilpasset gæsternes selvbetjening (check-in, taxi-bestilling, check-out) ligesom noget af det udstyr, som man ikke altid har brug for (strygejern, ekstra håndklæder) er til rådighed på fælles områder i stedet for på hvert værelse. Det fungerer faktisk udmærket og vidner om en sund resourcebesparelse, der ikke går ud over gæsternes komfort. Værelset (et enkeltværelse) var enkelt indrettet, men der var alt hvad man har brug for til et forretningsbesøg. Stolen ved skrivebordet var overraskende god at sidde i; jeg fik faktisk udrettet noget arbejde ved skrivebordet. Værelset er tydeligt indrettet med henblik på nem rengøring og blandt andet derfor var alt absolut rent. Overordnet er mit indtryk at hotellets koncept er enkelhed uden at der mangler noget. Enkelt, godt og behageligt.
Stayed 2 nights in Feb 2024

6/10 Okay

Anders

Disliked: Staff & service
Mat
Riktigt dålig mat
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Praktisk og lite hotellrom med gode løsninger. Syns dog
Stayed 1 night in Feb 2024

10/10 Excellent

Kjell

Stayed 1 night in Feb 2024

8/10 Good

Ken-Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfekt for det det er
For den type hotell, litt city og ungt/litt hipt - så passer hotellet perfekt. Fikk mat/middag veldig seint. lett å kjøpe drikke. Servicen var god, de holdt maten litt lengre oppe slik at jeg kunne få spist.
Stayed 1 night in Feb 2024

6/10 Okay

Shomaila

Stayed 1 night in Feb 2024

6/10 Okay

HARALD

Liked: Cleanliness
Disliked: Room comfort
Rommet var svært lite, lite bad, rent.
Stayed 1 night in Jan 2024

6/10 Okay

ola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Bjørn

Stayed 1 night in Jan 2024

6/10 Okay

Kenneth

Business traveller
Liked: Staff & service
Enkel standard med noe forbedringspotensiale
Positivt: - Fint med selvbetjening av elementære ting - Et lite gratis shuffleboard-bord i respesjonen - TV med Chromecast - Grei frokost Negativt: - Noe smal seng enkeltseng, selv for en slank person. - Renhold av rom kun hver 4. dag. Daglig er ikke nødvendig, men renholdet kunne vært midt i oppholdet istedet for nest siste dag. - Synd at badstuen var i ustand.
Stayed 5 nights in Jan 2024

8/10 Good

Svein

Stayed 1 night in Jan 2024

10/10 Excellent

Arne Norvald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Gunnar

Stayed 1 night in Jul 2023

8/10 Good

Kitt

Stayed 1 night in Jan 2024

8/10 Good

Kjell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Kenneth lie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Et bra sted å sove
Bodd her 6-8 ganger siden det åpnet. Kommer tilbake også neste gang. Hyggelige ansatte, enkel og god frokost og enkel selvbetjent innsjekk og kiosk. De siste to gangene kunne renholdet vært bedre på gulv på rommene. Håper ikke det er den nye standarden.
Stayed 1 night in Jan 2024