Lounge

Reviews of Dreamcatcher Lodge

2 out of 5
Dreamcatcher Lodge
14 Main Street, Stephenville, NL

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 70 reviews" "
Rating 8 - Good. 30 out of 70 reviews" "
Rating 6 - Okay. 20 out of 70 reviews" "
Rating 4 - Poor. 3 out of 70 reviews" "
Rating 2 - Terrible. 2 out of 70 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Oct 2021

8/10 Good

L.Peek, Halifax

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very happy with accommodations, large room with kitchenette
Stayed 4 nights in Aug 2020

6/10 Okay

Roseanne

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from StellaC on 13 Apr 2020
Thank you Roseanne for your kind review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from StellaC on 13 Apr 2020
Anonymous, thanks for the great rating :) We hope to see you again.

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from StellaC on 13 Apr 2020
Hey Anonymous, thanks for the great rating.

8/10 Good

Richard Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
The place is pretty basic, but it was clean and the staff was pleasant.
Stayed 1 night in Sep 2019
Response from StellaC on 13 Apr 2020
Thank you Richard Brenda. We are an aged establishment so we highly focus on cleanliness and friendliness. Thanks for noticing. Come again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from StellaC on 13 Apr 2020
Thank you Anonymous for the great rating:).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
It was a nice little town and Friendly's no that's enough
Stayed 1 night in Aug 2019
Response from StellaC on 13 Apr 2020
Thank you Anonymous for the great rating. I agree we are a nice little town for sure and very friendly. We are so glad you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Comfortable, clean. Floors/furniture need updating/renovating.
Stayed 1 night in Aug 2019
Response from StellaC on 13 Apr 2020
Thanks Anonymous for the great rating. You are right and we are constantly working on that.

6/10 Okay

Jean-Pierre, Winnipeg

Travelled with family
Disliked: Cleanliness
This hotel is old and tired. I would not stay there again.
Stayed 2 nights in Aug 2019
Response from StellaC on 13 Apr 2020
Thank you Jean-Pierre for your kind rating. We are aged for sure and we are always trying to upgrade. Don't give up on us yet :)

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Pictures shown online are deceiving. Property is dated and could use some sprucing up.
Stayed 1 night in Aug 2019
Response from StellaC on 13 Apr 2020
Thank you Anonymous for the kind rating. The pictures are real but not all the rooms are spruced up yet. We are working on it :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Hotel is dated. Needs painting,etc. Very clean in the meantime. Would not hesitate to stay again.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I thought you might have had seats on the balcony. Everything else was great. We felt like we had our own apartment.
Stayed 1 night in Aug 2019
Response from Jace on 6 Aug 2019
Thank you for your review! Normally we do have seats on the patios but they are currently under construction. :(

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019
Response from Jace on 17 Jul 2019
Thanks for your review.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Jace on 17 Jul 2019
Thank you for your review!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and super helpful! Great experience
Stayed 1 night in Jun 2019
Response from Jace on 17 Jul 2019
Thank you, we're happy you enjoyed your stay!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Building was old and worn out; not well maintained. Water supply ran ice cold and hot in the shower. Sink and toilet in separate rooms. Light from room next door shining through under the wall. Very noisy.
Stayed 3 nights in Apr 2019
Response from Jace on 3 May 2019
Thank you for your review. If you could contact the Manager with the specific room you were in so that this can be properly addressed that would be appreciated. :)

6/10 Okay

Jo

Liked: Staff & service, property conditions & facilities, room comfort
It's what you'd expect when staying at a 2 star hotel.
Stayed 1 night in Sep 2018

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Mike, Windsor,Ontario

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Staff was less than friendly at check-in. Felt like we were inconveniencing her. In room air conditioner was old and controls were missing. Room was clean and comfortable. Parking is limited, as the lot is shared with the hotel next door. Overall, hotel is a bit long in the tooth, but the room is clean and comfortable.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from J on 28 Sept 2018
Thank you for your review!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
A beautiful place,cozy room,within walking distance to stores and restaurants.
Stayed 1 night in Aug 2018
Response from J on 28 Sept 2018
Thank you for your review!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not a good option in Stephenville
This hotel is in need of a serious upgrade/makeover. Rooms are dated, A/C did not work well and everything was at best average! There are not many options in Stephenville and we chose this location as a stop over before catching the morning Ferry back to North Sydney. We wish we had stayed the course and drove the distance to Port Au Basque. Hotel was also well off the beaten path and no where near the highway. We were swayed by some of the other reviews but they definitely overrated this hotel. Also, there is no restaurant on sight, it is closed and we told under renovations but we did not see any evidence of work in process?
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location; spacious room; front desk staff very friendly
Stayed 1 night in Aug 2018
Response from Jace on 16 Aug 2018
Thank you for your review. We're glad you enjoyed your stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2018
Response from J on 16 Aug 2018
Thank you for your review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from J on 16 Aug 2018
Thank you for your review!

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay somewhere else!
We didn't even stay. It was a dive and was NOT what the photos show online. The place is a rathole. We ended up staying e.sewhere.
Stayed 2 nights in Jul 2018
Response from Jacey Bennett on 16 Aug 2018
Although negative, thank you for your review. If you could find the time to send the manager an email regarding your review, including any suggestions you have, it would be greatly appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from J on 16 Aug 2018
Thank you for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from J on 2 Aug 2018
Thank you!

8/10 Good

Jennifer, ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are taking a scenic driving tour of Newfoundland. Good stop for the night
Stayed 1 night in Jul 2018
Response from J on 2 Aug 2018
Thank you for staying with us and for your review!

6/10 Okay

Paul

Weekend Away
We had the only room with no air conditioning. Bathroom needed some updating. Overall stay was ok.
Stayed 1 night in Jul 2018
Response from J on 2 Aug 2018
Thank you for your review!

8/10 Good

Rayanne, Wasaga Beach, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and comfortable rooms.
It’s not a new hotel so don’t expect sleek and modern but it is very clean and comfortable. We tried to cancel our reservation to drive for a few more km that night but we were too late to get a refund so we decided to stay. Glad we did. Has a bar with pool table and darts, great place to relax for the night after travelling.
Stayed 1 night in Jul 2018
Response from J on 2 Aug 2018
Thank you for your review!

8/10 Good

LyndaAndWayne, Pictou Co., Nova Scotia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent, economical accommodations👍
Friendly Staff, and well maintained building. The decor is warm and comfortable.
Stayed 1 night in Jul 2018
Response from Jace on 25 Jul 2018
Thank you for your kind and informative review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018
Response from Jace on 25 Jul 2018
Thank you for your review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
very comfortable beds. Clean room, good service. Bathroom could use some updating but that's just cosmetic things. Overall great stay.
Stayed 2 nights in Jun 2018
Response from Jace on 25 Jul 2018
Thank you for your review. We're happy you enjoyed your stay!

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good hotel, but a little dated. However, it was clean and the price was good. Very friendly employees.
Stayed 1 night in May 2018
Response from J on 6 Jun 2018
Thank you for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from J on 22 May 2018
Thank you for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Very clean room, and very cozy. Staff was exceptionally nice
Stayed 1 night in Feb 2018

8/10 Good

Doreen, Strphenville Newfoundland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and cost
Hotel was great but because I had to leave a night early they wouldn’t refund me my second rooms night money back so I lost over $130 for nothing. Would like to have my money back.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Nice hotel
Poor upkeep to room , curtains torn , cracks in bath tub surround, rotten wall showing in bathroom, black showing around mouldings, fan in bathroom wasn’t working properly, very loud and dirty , the toilet wouldn’t flush pro, handle broke on flush box , dish on pictures in room , fingeriprints on glasses located in room
Stayed 1 night in Nov 2017
Response from Jacey on 5 Dec 2017
Thank you for you review! Would you be able to tell which room you were in so we can address these concerns accordingly? Please and thank you!

8/10 Good

Pierre

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017
Response from Jacey on 15 Sept 2017
Thank you for your feedback!

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean, quiet place (on a Monday night) in a great location. Friendly and helpful desk staff.
Stayed 1 night in Aug 2017
Response from Jacey on 15 Sept 2017
Thank you for your feedback! We look forward to your next visit!

6/10 Okay

Verified traveller

Liked: Cleanliness
Reasonably priced. Noises from nearby rooms.
Stayed 1 night in Aug 2017
Response from Jacey on 14 Aug 2017
Thank you for your review!

10/10 Excellent

Tony, St. John's

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice experience.
Very comfortable, very clean room. Staff were very helpful and friendly. On site lounge has a welcoming laid back atmosphere. As a motorcycle traveller, it is always nice to find a quiet and comfortable place to rest. The Dreamcatcher ticked all the boxes to wind down at the end of a day's travel and for a great nights sleep.
Stayed 1 night in Jul 2017
Response from Jacey on 14 Aug 2017
Thank you for your review!

6/10 Okay

Dottie

Liked: Staff & service
Hotel was adequate, there were no outlets for tech
Hotel was ok. We had trouble getting there because of road construction, not hotels fault.
Stayed 1 night in Jul 2017
Response from Jacey on 1 Aug 2017
We appreciate your review!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very uncomfortable
We had an old couch that you couldn't get out of when you sit on it you sink to the floor I sat in it once the table and chairs was hard the tub was old and dark spots on it the plug For the tub was rusty. But the cleaning ladies did the best they could. Not please at all won't stay there anymore.
Stayed 2 nights in Jul 2017
Response from Jacey on 1 Aug 2017
We appreciate your review.

8/10 Good

Meagan

Liked: Cleanliness, staff & service, room comfort
Older hotel but very clean. Only thing we found difficult was lack of plugins in the room. Had to move the bed to find a plug.other then that it was great.
Stayed 1 night in Jul 2017
Response from Jacey on 1 Aug 2017
Thank you for your review.

4/10 Poor

Doreen, Lewisporte, NL

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was old and in need of repairs.
This hotel is old and in need of repairs. There weren't enough towels or facecloths. The second night we stayed there the worker charged us a $200 damage fee that was refunded when we checked out!! This is something that I've never had to pay at a hotel before. We were also charged more than the price quoted when I booked through Expedia!! The hotel worker did refund me when I complained. I would not use this hotel again!!
Stayed 1 night in Jul 2017
Response from Jacey on 1 Aug 2017
We appreciate your review.

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel close to downtown
cute little hotel in downtown , close to restaurants and shopping as there is no onsite eatry
Stayed 2 nights in Jun 2017
Response from Jacey on 4 Jul 2017
Thank you for your suggestion on the large sign! Also, thank you for your review.