Verified
10/10 Excellent
Verified traveller
13 Aug 2021
Liked: Staff & service, amenities, property conditions & facilities
Verified traveller
Stayed 7 nights in Aug 2021
Hotel Cristallo
4.0 star property
Mountain adventures await at Hotel Cristallo, where guests can rejuvenate with spa treatments or hit the slopes with convenient ski-in/ski-out access
Choose dates to view prices
Photo gallery for Hotel Cristallo
Hotel Cristallo offers a peaceful mountain escape with continental breakfast and direct slope access. Unwind at the spa, challenge yourself in the arcade, or maintain routines at the gym and indoor pool. Enjoy free WiFi and an on-site restaurant for lunch and dinner.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Hot tub
- Breakfast included
- Spa
- Pet-friendly
- Parking included
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About this property
Hotel Cristallo
- Upscale hotel in the mountains
- Consider a stay at Hotel Cristallo and take advantage of free continental breakfast, a terrace and an arcade/games room. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, a ski shuttle and ski storage. Treat yourself to a massage at the on-site spa. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
- You'll also find perks such as:
- An indoor pool
- Free self-parking
- Bike hire, an electric car charging station and tour/ticket information
- ATM/banking services, a front desk safe and multilingual staff
- Room features
- All guest rooms at Hotel Cristallo boast perks, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
- Extra amenities include:
- Rollaway/extra beds and free infant beds
- Bathrooms with shower/bath combinations and free toiletries
- Balconies, fridges and daily housekeeping
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Policies
Check-in
Check-in start time: 2 PM; check-in end time: 7:30 PM
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.70 per person, per night. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
- Pet fee: EUR 10 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Frequently asked questions
Does Hotel Cristallo have a pool?
Yes, this property has an indoor pool.
Is Hotel Cristallo pet-friendly?
Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Hotel Cristallo?
Self-parking is free at this property.
What time is check-in at Hotel Cristallo?
Check-in start time: 2 PM; check-in end time: 7:30 PM.
What time is check-out at Hotel Cristallo?
Checkout is at 10:30 AM.
Where is Hotel Cristallo located?
Located in the mountains, this ski-in/ski-out hotel in Stelvio is within a 5-minute walk of Seilbahn Sulden Ski Area and Kanzel Ski Lift, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Vinschgau Valley and Stelvio National Park are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.4
Location
10
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 12 out of 13 reviews
10 - Excellent
12
Rating 8 - Good. 1 out of 13 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 13 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 13 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 13 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Regula
10 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir kommen wieder!
Sympathisches Hotel mit hervorragendem Service und deliziösem Essen!
Regula
Stayed 7 nights in Jan 2020
Verified
10/10 Excellent
Verified traveller
25 Nov 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gefallen.,wie man sich einen hervorragenden Aufenthalt vorstellt.
Verified traveller
Stayed 2 nights in Nov 2019
Verified
10/10 Excellent
Nicole
13 Mar 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heimeliges Wohlfuehlhotel
Man fuehlt sich in Christallo sofort gut aufgehoben durch die unkomplizierte,familiaere Art.
-Essen und Trinken hervorragend
-Personal freundlich und zuvorkommend
-sehr gute Spa Therapeutin
Nicole
Verified
10/10 Excellent
Elly
6 Mar 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima verzorgd familiehotel
Prima centraal gelegen familiehotel naast skilift met uitzicht op het dal, kamers zeer verzorgd, ontbijt en diner uitmuntend, gezellig restaurant; combi van Oostenrijkse - en Italiaanse ambiance. Een x per week galadiner, mogelijkheden om aan excursies, proeverijen e.d. mee te doen tegen betaling. Gratis parkeergelegenheid.
Elly
Verified
8/10 Good
Ruben
1 Mar 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecte accommodatie voor de wintersport!
Een zeer net hotel met vriendelijk personeel een uitstekende keuken! Elke dag keuze uit heerlijke, gevarieerde en verrassende gerechten tijdens het diner.
Door de ligging aan de piste is het gebruik van de skibus, die overigens voor de deur stopt, niet nodig.
Ruben
Verified
10/10 Excellent
sara
12 Dec 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel in beautiful surroundings
My husband and I stayed for 7 nights. The day starts off with a great breakfast in a wonderfully clean and beautifully presented dining room. We set off after receiving tips on where to go, what to see and were even lent walking sticks and a flask of tea for our walks!! Arriving back in the evening for a very cosy drink by the bar...THEN.... Dinner!!!! OMG!! The Chef is an artist!!! His meals are so balanced, perfectly flavoured and the desserts-something to die for!! My husband does not eat gluten, the chef subtly changed any dish especially for my husband-We are very greatful for the care shown there. The wine selection is wonderful! wines by regions! Altogether a wonderfully family run hotel( third generation!)
sara
Verified
10/10 Excellent
Verified traveller
2 Aug 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location at the steps of the Ortles, warm and attentive service from the owners, amazing food. The dinner alone was worth the cost of the hotel, a similar meal for two in Toronto would cost over $300. Overall great value.
Verified traveller
Verified
10/10 Excellent
Karin
29 Aug 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karin
Stayed 3 nights in Aug 2022
Verified
10/10 Excellent
Nigel
10 Sept 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nigel
Stayed 4 nights in Sep 2019
Verified
10/10 Excellent
Andrea
31 Aug 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andrea
Stayed 7 nights in Aug 2017
Verified
10/10 Excellent
Flavia
16 Dec 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flavia
Verified
10/10 Excellent
Irene
9 Dec 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort