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"Everything was good …………."

"Very nice bed, great location centrally"

"The location at the top of The Reeperbahn is fantastic and the hotel is certainly a step up from the some of the other hotels in the area. As I was with a friend I choose this hotel because of the larger bedroom and this turned out to be fine. There is plenty of space in the room, a larger bathroom and a separate desk and two chairs that can be used. Check in was fine. When it was staffed, the bar, coffee area was fine. Unfortunately, on two occasions I waited for drinks, once for coffee in the morning and once for a beer in the early afternoon, but no staff were there so I left. At check out, nobody was on reception so we left our cards on the counter. The aircon in the room either didn’t work, is rubbish or needs a science degree to work it – this was annoying as it was 25 degrees on the days we were there. We were on the 7th floor and the wait for the list can be long. On the whole this is a nice hotel. I wish they had more staff on in the morning/afternoon and waiting 4/5 minutes for the lift is annoying but I would probably stay here again if the price is right."

"An iconic hotel in the heart of Hamburg. The location is so centrally located. Located near many attractions, cafés and great restaurants. Also close to the train. The staff are amazingly friendly and super helpful. The hotel has 3 fantastic restaurants. I didn't get a chance to utilize the spa, but I did stop by to take a look and it looked beautiful. The rooms are super spacious and very comfortable. They could use a little refresh, since this is an older hotel, but still quite lovely. I highly recommend this hotel."

"Excellent location, very good breakfast. Very nice hotel overall"

"Impeccable service. A memorable experience "